The Tech Guy Episode 1903 Transcript

Please be advised this transcript is AI-generated and may not be word for word. Time codes refer to the approximate times in the ad-supported version of the show.

... (00:00:02):
Podcasts. You love from people you trust.

Leo Laporte (00:00:07):
This is TWiT. Hi, this is Leo Laporte and this is my tech guy podcast. The show originally aired on Saturday, June 18th, 2022. This is episode 1,903. Enjoy the tech eye podcast is brought to you by Cisco Meraki. With employees working in different locations, providing a unified work experience seems as easy as hurting cats. So how do we reign in so many moving parts, the Meraki cloud-managed network learn how your organization can make hybrid work, work, visit And by UserWay is the world's number one accessibility solution. And it's committed to enabling the fundamental human right of digital accessibility for everyone. When you're ready to make your site compliant, deciding which solution to use is an easy choice to make. Go to for 30% off UserWay's AI powered accessibility solution. And by CacheFly. Deliver your video on the network with the best throughput and global reach making your content infinitely. Scalable. Go live in hours. Not days. Learn more at Well, Hey, Hey, how are you today? Leo Laporte here. The tech guy. It's time. Yeah, doc computers, the internet home theater, digital photography, smartphone smart watches. Augmented reality. Mikah Sargent here. Hello Micah. Hello,

Mikah Sargent (00:01:45):
Leo Laport. How are you today?

Leo Laporte (00:01:47):
You brought me a toy. I

Mikah Sargent (00:01:48):
Did. Yes. The steam deck is in studio and you, you you've great. Restraint that you're not playing

Leo Laporte (00:01:56):
It right now. I, I would be playing it right now. If I didn't have this darn radio show to do <laugh>. This is a, it's kind of like a Nintendo switch that got all swollen up. <Laugh> a SW switch, a SW switch as we call it that's the kids are one to say lots of controls.

Mikah Sargent (00:02:12):
Yes. That is one of the impressive things about it. Not only does it have a lot of controls in that way, but if you're playing a game that is not made for the steam deck, you can actually use the builtin gyroscope to move the mouse cursor. Oh, that's

Leo Laporte (00:02:27):

Mikah Sargent (00:02:27):
So yeah, that's a kind of a fascinating method.

Leo Laporte (00:02:30):
It's a Linux computer. Mm-Hmm <affirmative> you don't have to say Linux if you don't want to, but it is, it could run windows, but it doesn't, it runs Linux from, from the so steam who are kind of the preeminent game store on the internet. And you know, it, it was announced a year ago. Yes. You obviously got on the waiting list earlier than I did, cuz I haven't got my invite, but I'm glad you got

Mikah Sargent (00:02:52):
One. Yeah. So we got an invite and it took a long time for the thing to ship in the first place. It finally did arrive. We did an unboxing of it and I was shocked. I'm that's kind of what everybody's reaction has been is how big it is. Yeah. it is a lot bigger than I expected. Luckily it doesn't, it doesn't weigh a whole lot. So there's not that strain that you get. But early my see early reviews were all very raving about how cool this was, how great this was. Well

Leo Laporte (00:03:22):
CA you know, gamers want to carry this on the airplane. They wanna, yeah. You know, they want, they want their, they wanna be able to game everywhere and you don't necessarily wanna bring a laptop. Right.

Mikah Sargent (00:03:30):

Leo Laporte (00:03:30):
I, this is four PC games though. That's the thing that's interesting. It's not, it's not a console's game.

Mikah Sargent (00:03:35):
It's not four being yeah. An Nintendo switch kind of games. However, what I have discovered in actually using the thing for a bit of time, as opposed to those early reviews is that it is a, you are, you're gonna be giving up a lot if you wanna play games like Val high, like the Witcher. Yeah. Those high end, beautifully graphic, heavy games do not work very well. And that is on we got the mid tier model, so it has the N V E storage. So it's fast storage communicating. It's just that the battery life it just eats up all the battery life because those fans spin up and when they spin up, you can hear it. So

Leo Laporte (00:04:13):
That's kind of what you'd expect if you put it, what is, it's an Intel processor.

Mikah Sargent (00:04:16):
It is an AMD processor.

Leo Laporte (00:04:18):
AMD. Yeah. Okay. But it is what you'd expect to put

Mikah Sargent (00:04:20):
It custom system on a chip

Leo Laporte (00:04:22):
X 86 in there. I mean, that was a problem with the early Xboxs too. Mm-Hmm <affirmative> and in fact, the Xbox and PlayStation five are both built for heat disposition. The, the Xbox series X, it looks like a, one of those stacks on a nuclear power plant. <Laugh> a cooling tower. So again, I'm not surprised. It's hard to put that into a small device ex

Mikah Sargent (00:04:44):
Exactly. You know, you are, you have to be aware of what you're getting. Right. I think one of the cool things that I, I gave them a shout out for valve, a shout out for on our review, that'll be coming out. I think this coming week is that they partnered with, I fix it to provide replacement. It's

Leo Laporte (00:05:00):

Mikah Sargent (00:05:00):
Of everything, and what's even better is going to be upgradeable. So if they come out with an O L E D screen for the steam, you could pop that in there and be able to upgrade your screen. That kind of thing, how much that one was 5 29, the the smaller model that has 64 gigs of space. I honestly don't remember the price there, but I don't recommend that one. No, no. You want as much as your budget, if you're gonna get this,

Leo Laporte (00:05:24):
What was the top of the line?

Mikah Sargent (00:05:25):
1, 5, 12 gigabytes. And I also, how much

Leo Laporte (00:05:28):
Was it? Like 650?

Mikah Sargent (00:05:30):
Yeah. Something like that. Get the,

Leo Laporte (00:05:31):
Why didn't you get the high end one?

Mikah Sargent (00:05:34):
Because I had done, so I was putting on

Leo Laporte (00:05:37):
I'm paying for it. You can buy the big one in

Mikah Sargent (00:05:39):
The, in the original idea I was gonna buy it and myself. And so I wanted to get the mid tier one. That's what I did my reservation.

Leo Laporte (00:05:46):
Oh, so the reservation, this is what you had reservation

Mikah Sargent (00:05:48):
For, right? Yeah, exactly. It's tied to the storage size you get. So I had to go with this one anyway. And what I see, I think

Leo Laporte (00:05:55):
A lot of hardcore gamers think that Nintendo switch was just more portable mm-hmm <affirmative> and it's actually pretty usable is maybe not a serious gaming machine. Although I have to say the people who love it love it.

Mikah Sargent (00:06:05):
They really love it. Yeah. So it's 3 99 for the 64 gig, but that uses E MMC storage 5 29. For that one that we have the 2 56 and 6 49 for the five 12.

Leo Laporte (00:06:17):
Yeah. Well, you know, kids if you're, if you're a hardcore gamer, it might be worth sacrificing some frame rate and battery life

Mikah Sargent (00:06:26):
To be able to have it

Leo Laporte (00:06:27):
Portable. Yeah. Take it on the plane with you, which I'm gonna be doing in about a week. So, sorry. I do

Mikah Sargent (00:06:31):
Wonder if it's gonna,

Leo Laporte (00:06:31):
You're not seeing it again.

Mikah Sargent (00:06:33):
I do wonder if it's gonna displace the air in the plane. <Laugh>

Leo Laporte (00:06:36):
You know what I bought for the trip? We should talk about this with Johnny jet, a carbon dioxide monitor, because that's a pretty good proxy for how good the ventilation is. In other words, how good, how safe you are from COVID 19. So many people are getting COVID the planes they say are very well ventilated, but I've seen a lot of people, including friends of mine tweet, Hey, they know the CO2 levels, 1700 in here. Isn't it supposed to be better? So I am thinking maybe the planes aren't as well ventilated as they've been saying. So I thought, well, I'm gonna do a test mm-hmm <affirmative> I'll be flying couple of airlines in the next month. We're gonna go back to Rhode Island on jet blue and then to visit my mom, my daughter and I, and then next month, we're going to Alaska for that cruise. You're gonna be taken over. That'll be an Alaska air. So I'll give you some yeah, I am

Mikah Sargent (00:07:28):
Curious to

Leo Laporte (00:07:29):
Hear about that. I'll give you some re re reports, but boy I thought that was kind of surprising, you know, one other thing about this <laugh> I wonder if I'm gonna get stopped at the, at the, at the TSA with this and a carbon dioxide monitor. They're gonna really think I'm up to some something. No, good.

Mikah Sargent (00:07:47):
Yeah. What's that guy doing?

Leo Laporte (00:07:48):
What is that? Oh, you know, that's a good point. Redacted in a chat room. So you just crack a window for ventilation and gets mirror in there. I

Mikah Sargent (00:07:55):
Always forget

Leo Laporte (00:07:55):
About that. Yeah. I always forget about <laugh>. No, but this charges with the type C charger mm-hmm <affirmative> the United States Senate is now calling after the EU has announced that they're gonna require type C charging on all phones, which really the only phone that I know of that doesn't use type C charging any modern phone is the apple iPhone. Mm-Hmm <affirmative> the trio of democratic senators. Bernie Sanders listen with Warren and ed Marky troublemaker to the, all of them to the route, sent a letter to commerce secretary, Gina Armando, saying we should do the same thing. The EU says 11,000 tons of e-waste a year will be eliminated if everybody just uses the same charger. So you don't have to get a new charger every time you get a new device. That's a good point. I just think it's convenient. I'm sure Apple's not thrilled because you know, apple makes money on the lightning charger.

Leo Laporte (00:08:50):
So whenever somebody makes a lightning cable, they pay apple around $4 per cable. Mm-Hmm <affirmative>, it's, it's estimated Apple's not saying, but that's the estimate three to $4 per cable. And so no, of course, apple doesn't wanna, you know, abandon their money, making lightning cable. But so I'm curious actually what our audience thinks. If you use an iPhone, should the next iPhone have a type C charger? You already probably are using one. As I am on your laptop. If it's a modern laptop, they don't have proprietary chargers anymore. If you have an Android phone, you're probably using type C, which, and

Mikah Sargent (00:09:24):
Many people are using a USBC to lightning cable in the first place. Right. So even with their iPhone, the other side's USBC, why aren't you USBC

Leo Laporte (00:09:32):
C I don't think there's anything lightning can do that. A USBC,

Mikah Sargent (00:09:35):
Not at this point. Exactly. Right? Yeah. We it's it's it's all the same. Actually in fact, USBC might be able to do

Leo Laporte (00:09:40):
More. Apple's putting USBC on their iPads now. Yep. They put it on their laptops too. So I don't know. It'd be, it's interesting. Very interesting. Elon Musk, Elon Musk, Elon me met with Twitter this past week. What a jerk. Mm I'm just gonna say this. So he's meeting with he's. Remember he's buying Twitter wants to buy, Twitter's trying to buy Twitter probably will buy Twitter. So they had a virtual town hall on Thursday to meet with Elon, which he joined on his cell phone.

Mikah Sargent (00:10:14):
<Laugh> are you serious? Like, you

Leo Laporte (00:10:16):
Know, he's holding the phone. Yeah. Hey guys, how's everybody. And talked for 90 minutes answering questions actually Mo an hour and whole hour answering questions about remote work. He said, well, if you're an excellent employee, I guess. So remember that he told his Tesla SpaceX employees, you better be coming back in, in fact, anywhere else whether he'd be laying people off. Yes, probably. What would happen with content moderation? Time and again, Casey Newton writes, he offered workers hungry for concrete answers, a jumble of sentence fragments, the Bloomberg live, blogged it, the New York times, life blogs as if it's like some huge event. And of course it was I'm sure a private company event, but, you know, 8,000 employees, some of 'em are gonna leak it. So what sort of content moderation will Twitter have in the Musk era?

Leo Laporte (00:11:14):
We should allow people to say what they want, but it's important to make Twitter as attractive as possible. He says he wants a billion users, a billion users, which is about 770 million more users than it has today. So good luck Elon. Good luck. If I were working at Twitter, I might be, I might be having, I might be putting my resume up. Yeah. On the on the old LinkedIn. We'll see what happens. I think it was a little disrespectful. He could have sat down at a computer with a good screen and a, you know, good microphone.

Mikah Sargent (00:11:47):
It's, it's all, you know, it's all that that was not done on nothing. I'm

Leo Laporte (00:11:51):
A busy man. Yeah. I can't be bothered to take this time. It's important. I've work to do. I've got engineers at Tesla to bother.

Mikah Sargent (00:11:58):
He could just think it's funny. Like it's even as simple as that. Yeah. And that's what is so annoying about him and the fake so much power.

Leo Laporte (00:12:05):
When I, when I criticize Elon, I get email from Elon fans stands. They call'em stands.

Mikah Sargent (00:12:12):
They are stands.

Leo Laporte (00:12:13):
<Laugh> who say, well, you give him some respect for all the accomplishments he has made. And it's true. We wouldn't have probably as many electric vehicle choices. If it weren't for Tesla, SpaceX has shown what you can do. Economically. Lot of credit to Tesla engineers, company, he bought who I think have worked despite Elon to make a good product and to SpaceX engineers who poor guys have to sit there while Elon comes in and weighs in on nozzle temperatures. Even though he's not an engineer I don't know. Yeah. Some great accomplishments from those two companies. And I'll, I'll give Yon credit. He bought them and made them

Mikah Sargent (00:12:52):
Leo don't. You know, he actually is the one person who builds every single

Leo Laporte (00:12:56):
Person. He's the genius people really there's a, there is in, especially in Silicon valley, but you know, in general, in humans, there's great man theory. Yeah. That an Napoleon or in Alexander, the great or you know, these great men come along or the Henry Fords or the Thomas Edisons. It's my contention that if Thomas Edison and Henry Ford had had Twitter, we would know that they were not great men. <Laugh> they were just human beings. Yes. At the right place at the right time, time, right

Mikah Sargent (00:13:25):
Time. Mm-Hmm

Leo Laporte (00:13:25):
<Affirmative> maybe a little courage, courage. I'll give him courage. He's got courage. He's brave. But yeah, so I'll give him credit, but at the same time, you gotta look at it, the Elon of today. And it's hard to give him credit for anything, but being a superb troll. He's very one of the best. He's one of the best. Yeah. Let's give him credit. Leo LaPorte, Mica Sergeant, your tech guys were going to the phones in just a little bit. Stay here.

Leo Laporte (00:13:52):
Office has a new look. Did I get it in? Yes. Bravo, sir. Bravo. Very impressive. Office has a new look. Welcome to the newly refreshed office. No, I have a, I have an ad to read. No, we think you'd help you focus more on your work. No, no. I am trying to do my work right now. No, no. This is only one of four go away office. I don't need to know about your new look. I don't care about your new look. Oh. And they're not even there yet. It's coming soon. So this is an ad.

Mikah Sargent (00:14:21):
Yeah. That's bad.

Leo Laporte (00:14:22):
Oh yeah. This is the ads that here. Let me show you, these are the ads that it's already on input too. Paul throt was talking about in windows where I'm already I'm pay. I'm gonna pay an office customer. See right at the top here, take office anywhere view, edit and share on the, go with family and friends using office mobile app. Get started. No. Is it at all? Come on. Don't I don't want that in my copy. Oh, coming soon. Look at this whole bar here. The whole sidebar. Get rid of it. I don't want that in my copy. Go away. Oh, Microsoft. Yeah. <Laugh> ladies and gentlemen. The gentle woman who answers your phone. <Laugh>

Kim Schaffer (00:15:09):
Don't need an operator anymore.

Leo Laporte (00:15:10):

Kim Schaffer (00:15:11):
Shea just hit one button.

Leo Laporte (00:15:12):
Can you, when you answer the phone, you go one ringing dinghy.

Kim Schaffer (00:15:15):
<Laugh> I can, no, I don't know if anybody wants to hear that. Yeah. <Laugh>

Leo Laporte (00:15:21):
Is this the party to whom? I am speaking. Kim sheer is so wonderful. She does it all. And and an well, she doesn't all, she doesn't do it all, but she does much of it. Answering your calls, getting you on the air. Hello, Kim. Hello?

Kim Schaffer (00:15:37):
How's your week been?

Leo Laporte (00:15:39):
I, I feel like it's been really good, but you know, when it's funny, when you ask me that I have no idea what you've done, all this.

Kim Schaffer (00:15:43):
It's just a blur. <Laugh>

Leo Laporte (00:15:45):
I feel like it's been fun a long week. It's been long. Has it been long for you? Yeah,

Mikah Sargent (00:15:49):
It actually just happened to be long. Right. At the end. It wasn't so long at the beginning,

Leo Laporte (00:15:53):
But I feel like my week has been excellent, but I don't have any reason to think that I don't even remember. <Laugh> you know, I think maybe the more fun you have, the less you remember it is that possible

Mikah Sargent (00:16:05):
Our brains are

Kim Schaffer (00:16:06):
Trained. It depends on what kind of fun you had. <Laugh> yeah,

Mikah Sargent (00:16:08):
That's true. Fixate on the bad. So that is not surprising.

Leo Laporte (00:16:11):
Kim. Who should I let's drop this conversation now?

Kim Schaffer (00:16:15):
Who should I, all the callers have been very funny this morning. Good. I like George and Hudson, Florida. Cuz you're gonna help him with hearing aids or his wife is threatening to kick him out.

Leo Laporte (00:16:24):
Oh, you know, that's what happened to me. Thank you, Kim. Hello? George Leo Laport. Mica Sergeant your tech guys. Micah's too young to actually know anything about hearing aids, but we'll see. You'll

Caller 1 (00:16:37):
Learn soon enough. Believe me.

Leo Laporte (00:16:40):
Welcome to the show Leo.

Caller 1 (00:16:42):
My wife's gonna throw me out if I don't get a hearing aid and I say to her, huh?

Leo Laporte (00:16:46):
<Laugh> do you get this? You get this where you go, where you say, why are, why are you guys all mumbling so much these days, kids today, they just mumble.

Caller 1 (00:16:57):
I go with my wife to her uncle's place and stone south of us. And they, they claim all over my case. Cuz can't hear a thing they're saying I could hear it, but I dunno what the hell they're

Leo Laporte (00:17:08):
Saying. Here's the beauty

Caller 1 (00:17:09):
Mumbled up somehow.

Leo Laporte (00:17:10):
Yeah. Here's the beauty of hearing aids. You could turn 'em off <laugh> <laugh> so you're picking, this is a good time to get a hearing aid. You know, when I bought mine I had to go to an audiologist who then gave me a hearing test. And then I had to pay $6,000 out of pocket for hearing aids. I got mine from Starkey. Now I have a pair of resounds cause I wanted just wanted to try around. But, but the good news is over the counter hearing aids are finally happening. The FDA has been dragging their feet in 2017. Congress mandated over the counter hearing aids. In other words, in fact, the, it was called the over the county hearing aid act. In other words that you wouldn't have to go to an Audi audiologist that you could in fact buy hearing aids over the counter, like at a drug store.

Leo Laporte (00:18:09):
Now it's not <laugh> it's not quite done yet. There's you know, the audiologists and the hearing aid manufacturers aren't really happy, but there are companies like Ocon and I also should add apple and Samsung and others who are really thinking, what can we do if we could sell hearing aids over the counter for a lot less, what could we do? Oticon is a Danish company that's been around for a while. Doing real hearing aids, you know, IE expensive for a long time, but they are starting to look at you know, here sub $1,000 hearing aids. And I think there are other companies are starting to do this at this point though, unless your wife can develop some patients <laugh> it might be that you still have to go long. You've been married Leo. Yeah, exactly. It might, it might have to be that you go now to an audiologist.

Leo Laporte (00:19:12):
The, I think this is about to explode, but it's still early days yet. So, you know, if you can get your insurance to cover it highly recommended. They're very expensive, but they do work and that's the beauty of it. Leo Laport, the tech guy. Let me just stay on the line cuz I, I haven't, I didn't really get to finish <laugh> this conversation. The, let me see what the latest date of this is. Can you believe it was five years ago that this became the law, but yeah, I'm not seeing a whole lot of options. Yeah. As of, as of last month, the FDA has yet to publish. Thank you FDA for cow toing to, you know, the hearing aid manufacturers and the audiologists big year we call 'em. Yep. Once the FDA regulations are published, then it should happen quickly.

Leo Laporte (00:20:18):
There are quite a few companies Aus Boes ear go is the one I'm familiar with Jabra. You may remember them from Bluetooth headsets, Lexi and lively are all, you know, working really hard to make hearing aids. You might look at the ear, goes they're about half as much as as you know, Starkeys and resounds and they, you, you don't need to go to an audiologist. You can, they, they sell direct to consumers. They're still expensive. Actually. They're not half as much cuz they're they, this is so annoying. The pricing is for one <laugh> $2,000 for one. So they're a little less expensive. They of course don't sell them one at a time. So that's really kind of man. Maybe not, but they they're one of the companies, they

Caller 1 (00:21:10):
Sell them in pairs.

Leo Laporte (00:21:11):
Yeah. They only sell 'em in pairs. So why they give you the price for one is beyond me? <Laugh> 

Caller 1 (00:21:16):
Thing is I went to I went to my insurance company and they told me who I should see. And then I have to go. I got an appointment for an audiology. Good. The 1st of July and is wondering what, what I'm stepping into here.

Leo Laporte (00:21:27):
Here's what an audiologist will do. You know, they'll give you a test, just a little Roman. You probably done this before. I did it in grade school where you raise your hand left hand, if you hear in your left ear and that kind of thing, they'll do that. And they'll create a graph of where your hearing is, deficit deficits are. And then when they, when you get hearing aids, like the star, the traditional hearing aids like star east or resounds, they will then match that curve. Here's the first thing I learned though, that was really disappointing to me. I thought I'd hear better hearing aids do not make you hear better. Hearing aids, make voices more audible, more clear. They only amplify in the voice range. And so the first thing you notice it takes, it actually takes a while to get used to hearing aids. First thing you notice is there's a lot of, you know, as we age, we lose our high end. There's a lot of high end sound that actually brings Scott in because Scott probably knows a little bit about this. There's you lose your high end hearing first. And so there's a lot of high end sounds all of a sudden like clothes rustling and my feet on the carpet that I hadn't heard in years, that all of a sudden it's really freaking loud

Scott Wilkinson (00:22:42):
And carbonation in, in Coke.

Leo Laporte (00:22:45):
Yeah. Yep. Do you wear hearing aids, Scott?

Scott Wilkinson (00:22:49):
I have them. I wear them

Leo Laporte (00:22:51):
Occasionally. Yeah, me too. I have them. I don't, they're a little annoying and I hear well enough that I, I don't yet. Yeah. Feel like I have exactly all the time. You're exactly right. Not, not wear them by the way. Once you get 'em in fact there's evidence that you there's cognitive decline goes along with hearing loss. Yes. Because you kind of dial out and I don't know if you're experiencing this George, but you know, when you can't hear stuff, you kind of dial out and apparently that's related to, you know, separating from the world. <Laugh>

Caller 1 (00:23:22):
I think that's where my wife's from is she thinks I'm dialing her out. Yeah.

Leo Laporte (00:23:26):

Caller 1 (00:23:26):

Leo Laporte (00:23:27):
Oh yeah. So I was hoping for something that would give in fact, look, we should talk about this with Scott, cuz it is, it is germane to hearing ergo makes a high fi hearing aid that's is of course more expensive that's designed to give you better full range hearing, which is an interesting idea. I think anyway, we're gonna do sky. Keep listening George or do you have other questions? Yeah. Does that give you some idea of what to expect? Mostly expect to write a big check

Caller 1 (00:23:59):
<Laugh> yeah, really. And surprise me is that I can't hear most everything of just the voice, you know, then improve.

Leo Laporte (00:24:06):
No, it doesn't improve anything else. That's the, that's a bummer it's time for home theater guru. Mr. Geek himself, Scott Wilkinson. <Laugh> when it comes to flat screens and surround sound, no one has better ears. Youtube.Com/Avs forum for his podcast. And of course he joins us every week. Hi Scott, you were like me, you own hearing aids, but rarely wear them.

Scott Wilkinson (00:24:30):
Well, I, I wouldn't say rarely, but yeah, I, I wear them when my wife and I are together and I need to understand what she's saying right. More clearly. Did

Leo Laporte (00:24:39):
It surprise you when you got them? We were talking to George who wanted to know a little bit about what to expect that it doesn't make your hearing better?

Scott Wilkinson (00:24:48):
No, that didn't surprise me. 

Leo Laporte (00:24:50):
You knew that ahead of time.

Scott Wilkinson (00:24:51):
I did. And

Leo Laporte (00:24:52):
I did not. I was shocked. I thought, oh great. Music's gonna sound so much better cuz I'm gonna hear it all. They don't amplify anything except the human voice basically.

Scott Wilkinson (00:25:02):
Well, that's what they're designed to do. Right? It's what you mentioned is what's called intelligibility. Mm. If you can, you can understand voices better. And voice intelligibility really rides in the, in the three to six K range.

Leo Laporte (00:25:18):
That's not much, which is,

Scott Wilkinson (00:25:20):
Which is where the consonants are.

Leo Laporte (00:25:22):

Scott Wilkinson (00:25:23):
And consonants are what give speech. Most of its intelligent

Leo Laporte (00:25:27):
3000 to 6,000 Hertz. And our hearing range is if it's perfect from 20 Hertz to 20,000 Hertz. So correct. Three to 6,000 is a very narrow range of that. It's

Scott Wilkinson (00:25:37):
A pretty narrow range. And interestingly, my last hearing test that I took at the audiologist had a dip in that range, but it came back up. I could actually discern 20 K. Yeah. I was amazed at that.

Leo Laporte (00:25:52):
That's unusual for old folks like this. That

Scott Wilkinson (00:25:54):
Very unusual. Exactly. Exactly.

Leo Laporte (00:25:55):
You lose that when you're about 30. That starts to

Scott Wilkinson (00:25:57):
Go. Exactly. Especially if you go to loud concerts. Yeah. Yeah. And or as a musician, I've played a lot of loud concerts.

Leo Laporte (00:26:05):
Well, I think you and I have occupational hearing loss too. I mean, we, we probably went to hearing aids sooner because you're a musician and as a, as a longtime radio guy wearing headphones all day, every day, he'd probably too loud. Yep. You know, it's D vicious cycle because circle. Yeah. Because you, you turn them up and it sounds better. And then you turn up some more cuz you're losing your hearing. Yep. And you turn up some more. Yep. And you're actually slowly ruining your hearing.

Scott Wilkinson (00:26:29):
Oh man. And, and I've heard stories of mixing engineers in concerts who are losing their hearing because the concerts are very loud and they keep cranking up the, the three to six K range because they can't hear it and that's damaging the audience quicker.

Leo Laporte (00:26:46):
Right. And I think that's even in high school, I used to like to sit next to the speakers at rock concerts. Oh God. Very bad idea. The other thing I have and a lot of us have about, I think about a third of Americans have is something called tinnitus or tinnitus where you get a ringing in your ears. Yep. And nothing a hearing aid can do about that.

Scott Wilkinson (00:27:05):
Nothing, absolutely. Nothing. There's nothing anybody can do

Leo Laporte (00:27:08):
About it. There's not that we know it cure. There is. Yeah. There's a German company. <Laugh> that? Has they put electrodes on your tongue, you have to stick out your tongue and that kind on. Yeah. And then, and they do some things and they, they claim it. It can remediate or even cure tins, but we'll see, well, not approved for use by the federal drug administration.

Scott Wilkinson (00:27:29):
I I'd be interested to learn more about that. I hadn't heard that one. I've heard of some programs that basically train you to ignore it.

Leo Laporte (00:27:36):
Yeah. Yeah.

Scott Wilkinson (00:27:37):
Which is about the best you can

Leo Laporte (00:27:38):
Do. Well, I can ignore it. I'm ignoring it right now.

Scott Wilkinson (00:27:40):
I can too. Yeah,

Leo Laporte (00:27:41):
Yeah, yeah. Yeah. Like my wife, I, I can tune it out. <Laugh>

Scott Wilkinson (00:27:45):

Leo Laporte (00:27:47):
Oops. Did I say that out loud? So no, I don't do that. So it doesn't

Scott Wilkinson (00:27:51):
Prevent me from sleeping, but, but people with really bad tinnitus. Oh yeah. Can't sleep.

Leo Laporte (00:27:56):
Oh yeah. It's very loud when it's quiet. Yeah. It's harder to ignore when it's quiet. So I hope someday we'll have a cure for that. And I hope someday over the counter hearing aids will finally be approved by the FDA.

Scott Wilkinson (00:28:09):
You know, I I'm, I, I do too. Cuz they're very expensive and they're not covered by insurance. As you mentioned before.

Leo Laporte (00:28:15):
Well, Medicare might, I mean you should check. I shouldn't say they,

Scott Wilkinson (00:28:18):
No, they don't. They believe me. I know they don't.

Leo Laporte (00:28:20):
Okay. <Laugh>

Scott Wilkinson (00:28:21):
It's outta pocket,

Leo Laporte (00:28:22):
Man. That's ridiculous. Super ridiculous. That's ridiculous. Well it's cuz they're so

Scott Wilkinson (00:28:25):
However, I, I have to say that there is value in going to an audiologist and getting a real hearing test.

Leo Laporte (00:28:32):
I agree the these over the counter. I didn't get around to saying it, but these over the counter hearing aids have all sorts of ways of doing it without an audiologist

Scott Wilkinson (00:28:40):
Yeah. App on your phone. Yeah. And stuff like that, but it's, it's not accurate. Right. I will tell you also, you, you mentioned full range or, or audio file hearing aids Y DS a company called Y DS, w I D E X out of Denmark makes some audio file hearing aids.

Leo Laporte (00:29:02):
I'd like to try those out that's

Scott Wilkinson (00:29:03):
Which are the ones I got. Yeah.

Leo Laporte (00:29:05):
And do they

Scott Wilkinson (00:29:06):
Sound not as much? Yeah. They sound really good.

Leo Laporte (00:29:08):
So, so your base is better so that we lose, we tend to lose at the edges, right? The high end and the low well, correct.

Scott Wilkinson (00:29:14):
Yeah. Well, we don't lose, we don't really lose typically at the low end, only at the

Leo Laporte (00:29:17):
High end high end. Okay.

Scott Wilkinson (00:29:20):
And, and, and they do sound excellent.

Leo Laporte (00:29:23):
That's why everybody needs to do a test because everybody's exactly curves is different.

Scott Wilkinson (00:29:28):
Exactly, exactly. And so an audiologist can do that in a, in isolated room. As you mentioned, you go into a room, they close a door, it's really well insulated and they play you different tones. And you, in my case, there was a clicker that I didn't have to raise my hand. It was just a clicker that I, when you hear this tone, click the button, sort of like the jeopardy signaler. And so I did that. And then at the end, you come out and she shows you she, or he shows you you know, your curve of, of what your response is. And typically you have a deficit in the three to six K range, which is right where speech is. Yeah. Which is ironic that, that speech intelligibility, because that's what goes first right

Leo Laporte (00:30:15):
There. And I will say, and that's probably a reason for that, but let's not get philosophical. Let's not, I will, I will say that the other reason you want an audiologist is because you can, will continue to visit them for yes. Updates and tuning. And in fact, especially when you first get it.

Scott Wilkinson (00:30:32):

Leo Laporte (00:30:32):
You really do want to make a couple of trips back to, to correct. To get it just, just so right.

Scott Wilkinson (00:30:38):
Yep. Yep. That's exactly correct. Yeah, exactly. Correct. So it's worth, it's worth going to an audiologist. In my opinion, I see advertisements on TV commercials for ergo and some of these other companies.

Leo Laporte (00:30:50):
Well, and that's the whole thing. OTC is no audiologist.

Scott Wilkinson (00:30:53):
Yeah, exactly. I just looked it up in Zox, which makes some really nice sound bars and, and stuff like that also makes hearing aids.

Leo Laporte (00:31:02):
I suspect that that's one of the things that will happen with OTC, cuz they've gotta find a reason, you know, you might want to get this and I think high fidelity is gonna be one of the reasons people want. Yes. And then the other is gonna be aesthetics. And then finally I think it's gonna be particularly gonna be you know, quantified self. It's gonna be health related things like blood, you know, the hearing aid in your ear can actually do things like seizure, blood pressure. Yeah. And and the heart rate. And so, well,

Scott Wilkinson (00:31:33):
I don't know that it can, it can certainly see your heart rate. I, don't not sure it can see

Leo Laporte (00:31:36):
There are, are claims that it can see your health.

Scott Wilkinson (00:31:38):

Leo Laporte (00:31:39):
Okay. Okay. <laugh> all. But, and or

Scott Wilkinson (00:31:41):
It could be visors in another company that is looking that is going in this

Leo Laporte (00:31:45):
Direct and they're great audiologists. Oh, I mean, I mean audio company, company. Yeah, yeah,

Scott Wilkinson (00:31:50):

Leo Laporte (00:31:51):
So Aticus Boes, IGO, Jabra, Lexi, and live lively are all companies that say we're gonna get into this over the counter hearing aid space. Mm. But it's not there yet. And it's, you know, by the way, lively also makes bras and undies. No, I think that's a different lively

Scott Wilkinson (00:32:09):

Leo Laporte (00:32:12):
There's wear lively, which is bras and undies. And then there's just lively, which is jitterbug. They make the jitterbug foam, but they also plan to make OTC hearings. <Laugh> well, you

Scott Wilkinson (00:32:23):
Know, I'm, I'm following this. Yeah. It's, it's foundational. Right. It's

Leo Laporte (00:32:28):
Well we're all gonna get there with any mark. Yeah. Right. Mm-hmm <affirmative> and I think it's important to to know what the pros and cons are besides expense. I would, I really would love a full proved full range

Scott Wilkinson (00:32:44):
Set. Well, the Y X the Y X moment is, is what it's called

Leo Laporte (00:32:47):
Y X moment. Okay. And those were $6,000 probably mm-hmm <affirmative> yep.

Scott Wilkinson (00:32:52):
They were

Leo Laporte (00:32:56):
Thank you. Home theater. See this counts. This is, this is audio counts. And I know you absolutely. You know, you care a lot about audio and and hearing this is part of it and hearing yeah. Youtube.Com/Avs forum. That's where Scott Wilkinson lives and, and, and speaks regularly about these kinds of things. Eighty eight eighty eight, ask Leo the phone number. Scott's gonna hang around for our podcast listeners and keep talking. But Mike, and I'll be back to answer your calls right after this. Oh, I've got to flip a switch here.

Scott Wilkinson (00:33:39):
Flip that switch

Speaker 6 (00:33:41):

Leo Laporte (00:33:43):
I've got a new technique.

Scott Wilkinson (00:33:45):
Oh, what's that?

Leo Laporte (00:33:47):
I've got a, a HD M I switcher, but it's not taking

Scott Wilkinson (00:33:52):
Oh, which H D M I switcher. Do you have,

Speaker 6 (00:33:54):
This is from mono price three by one mini HD. M I switch

Scott Wilkinson (00:34:00):
Mm-Hmm <affirmative> I've been playing with those lately. Huh? and I've, I I've been having some trouble with them and switching between a cable box and streamer. Hmm. I was gonna talk about it when I had a good solution, which I don't

Leo Laporte (00:34:13):
Yet. Well, apparently we don't have one either.

Scott Wilkinson (00:34:15):

Speaker 6 (00:34:18):
You think that'll do it.

Scott Wilkinson (00:34:21):
The old do

Leo Laporte (00:34:23):

Scott Wilkinson (00:34:24):
By the way, Ralph Ralph got in the chat room says I've been told that Costco is good for hearing aids too. That is correct. In fact, my doctor, my regular doctor when I was talking to him about it said, oh yeah, go to Costco. The

Leo Laporte (00:34:39):
Only premise you have to buy six at a time. And that's the only

Scott Wilkinson (00:34:41):

Leo Laporte (00:34:42):

Scott Wilkinson (00:34:46):
No, no. <Affirmative> so you know, but if you want anything specialized, like these Y X moments or, or something like that Costco doesn't carry those. They carry resounds.

Leo Laporte (00:34:59):
Yeah. I like my resounds.

Leo Laporte (00:35:01):
Those are good.

Leo Laporte (00:35:01):
Mm-Hmm <affirmative> they're rechargeable. So that's nice.

Scott Wilkinson (00:35:04):
Yeah. Yeah. So are mine. And the, the Y X I had previous to these actually, you could either use rechargeable batteries or non-rechargeable regular hearing aid batteries. So if you weren't near a charging outlet, you could still get by, which I thought was great. The, the, the moments don't do that, it's only rechargeable

Leo Laporte (00:35:27):

Scott Wilkinson (00:35:29):
Martin in Germany asked, did I prepare for this topic? Was it planned? No,

Leo Laporte (00:35:33):
Obviously not. <Laugh> sorry. Sorry.

Scott Wilkinson (00:35:37):
I had something completely else in mind, but that's fine. I'll save it to next week. No big deal. Listener, listener question. I do wanna say, and I hope I, I was hoping to say this on the air, but we just did a, our latest podcast, which was an interview with Paul Barton, founder and chief speaker designer of PSB speakers. Great, great speakers who are set. The company is celebrating its 50th anniversary this year. So we had a lot of fun on that, on that show. So go to forum and check it out. It's a, it was a great conversation. Had a great time.

Scott Wilkinson (00:36:23):
Let's see. Beat masters asking what do hearing aids actually do raise the level of the frequencies that are impacted or is so another trick with equalization? Well, that's equalization is the same thing. It's raising frequencies at certain frequencies. How do they prevent distortion at certain levels? They don't, they, you have to get pretty loud, but if you get loud enough, they distort it. No question, big time. And they do raise the level of the frequencies that are impacted. That's exactly correct. So the audiologist takes a look at your hearing profile and then makes essentially an inverse profile for the hearing aid. So that the frequencies that you don't hear very well, they amplify to bring them up to where they should be if you didn't need 'em so to speak, if that makes sense. Let's see here. Yes. Martin in Germany, we all get there. That is true. I was, as I say, I was astonished that I could actually hear 20 K and that's another thing to be, to point out that I'll tell you later. Thank

Leo Laporte (00:37:41):
You. The tech eye show brought to you today, brand new sponsor for us by Cisco Meraki. You've heard me talk about Morra a really cool company. Cisco acquired. 'em Not so long ago. They are now the experts in cloud based networking for hybrid work, whether your employees are working at home at a cabin in the mountains, I wish or an lounge chair at the beach. All right. A cloud managed network provides the same exceptional work. This is key, right? The same exceptional work experience. Even in Barbados, baby, you may as well roll out the welcome app because hybrid work is here to stay. Nothing we can do about that hybrid work works best in the cloud, and actually has some perks for both employees and leaders. This is important. Workers can move faster, deliver better results. They're gonna be happier too. With a cloud managed network, they can do everything on the beach that they could do at the office.

Leo Laporte (00:38:37):
And as for leaders, it really helps cuz you can automate distributed operations. You can build more sustainable workspaces. You can proactively protect the network. The IDG market pulse research report just came out, conducted former Rocky and it highlights the top tier opportunities in supporting hybrid work. I really wanna encourage you to consider this. It's hard. I know I'm a boss. I want everybody to come in, but there are some real benefits. Hybrid work is a priority for 78% of C-suite executives. I think they see the writing on the wall. Leaders want to drive collaboration forward, but of course you wanna stay on top of boosting productivity and you gotta stay on top of security. Hybrid works certainly has its challenges. We know that the IDG report raises the red flag of course, about security. Noting that 48% of leaders report cyber security threats as a primary obstacle to improving workforce experiences, always on security monitoring, part of what makes the cloud manage network.

Leo Laporte (00:39:34):
So awesome. You're using it. You're protected. It can use apps for Meraki's vast ecosystem of partners, turnkey solutions built to work seamlessly with the Morra cloud platform for asset tracking, for location analytics and more, you can gather insights on how people use their workspaces in a smart space. Environmental sensors can track activity and occupancy levels to stay on top of cleanliness. Still have to do that. Reserve workspaces based on vacancy and employee profiles. It's hot desking. You've heard that term. I think which means employees can scout outta a spot and the snap settle in and, and get they're getting all the work done safely. Securely, no matter where they are. You can book with Meraki locations and restricted environments in advance. You can include time-based door access. Physical security is important too. Right? Of course, MDM mobile device management means you can integrate devices and systems allowing it to manage update and troubleshoot company own devices.

Leo Laporte (00:40:33):
Even if the device and the employee are in a remote location. The whole idea here is to turn any space into a place of productivity securely, safely, effectively empower your organization with the same exceptional experience, no matter where they work, do it with Meraki and the Cisco suite of technology. Learn how your organization can make hybrid work, work, visit, Mer AKI, We thank him so much for supporting the tech guy show and you support us too, by the way, when you use that address. So that way they know, oh, they actually heard our ad Thank you, Mara. Now back to the Chucko

Mikah Sargent (00:41:23):
Professor Laura coming through,

Leo Laporte (00:41:25):
Did you ask for this? Yeah,

Mikah Sargent (00:41:26):
This is the postal service.

Leo Laporte (00:41:27):
I feel like we're in favorite band. Sputnik's talking to us. Leo LaPorte. Mike is Sergeant your tech guy, 88 88. Ask Leo, Jo. I'm sorry. Ed is on the line from Claire Moore, Oklahoma. Hello?

Caller 2 (00:41:41):
Ed. Oh, uncle Leo,

Leo Laporte (00:41:44):
Uncle ed, or I guess I should say nephew. Ed <laugh>. Hello ed.

Caller 2 (00:41:49):
I was attempted to use my Jerry Seinfeld voice, but nevermind that

Leo Laporte (00:41:53):
Leon, let me hear your Jerry Seinfeld. Oh, Leo. Yeah. Right.

Caller 2 (00:41:58):
I have two issues. Hopefully. Maybe we can hit 'em both, but first one mainly I just I've had Starling for about a year and I really, really

Leo Laporte (00:42:06):
Love it. Oh, tell me about it now. Starling went up a little bit. Oh yeah. Did you mind that?

Caller 2 (00:42:12):
Well, compared to what I just got it really doesn't matter. Oh 

Leo Laporte (00:42:19):
What, what did guests get? What

Caller 2 (00:42:21):
Happened? One of the cellular companies put 5g in my area.

Leo Laporte (00:42:26):
Mm-Hmm <affirmative> which one said

Caller 2 (00:42:29):

Leo Laporte (00:42:30):
And they offer a residential 5g based internet service as does Verizon. I got the Verizon for my daughter cuz she was, I also noted when I visited her. Oh wow. You get really, you get ultra ultra wide band 5g, which is that mid band very fast. I said, I bet you, this would work perfectly for you. And it does. It's 150 megabits down and it's 30 or 40 up. It's really good. What are you getting?

Caller 2 (00:42:57):
Oh, well I thought really, really good. This relates to my second question. Not the first question. Okay. But the second question has to do with speeds. I, it started off showing well over 300.

Leo Laporte (00:43:07):

Caller 2 (00:43:10):
Starlink started off showing 70 some and then the other times I'd get 150 or so. So I was real happy with that, but the last couple of weeks, it has gone down, down, down, down, but both of them and I just did a test. I had four devices that I tested, two iPads, an iPhone and an iMac. My Mac is slow on its own, let alone the internet. So I don't know if that's a problem, but that device it's in a different room also. But I tried all three, four devices except the Mac and two rooms, one close to the routers and one another room over and I'm getting 1220. I got, I got a five today on one other device,

Leo Laporte (00:43:51):
Five megabits down.

Caller 2 (00:43:53):
Yeah. And I, oh, that's not good. Down 10 down on one of them and a 23 up now that I don't understand.

Leo Laporte (00:43:58):
So yeah. Well I, I do <laugh> unfortunately. The first thing to know, I don't know if your T-Mobile does this. The Verizon has an ethernet connection on it. So the first thing you'd wanna do is let's eliminate the wifi issue. They may not have a great wifi radio. Your devices may not. Wifi is always slower than hardwired. So if your T-Mobile base station has an ethernet connection, doesn't

Caller 2 (00:44:22):

Leo Laporte (00:44:23):
Yes. I would get, I would try connecting it directly to some device. Obviously not your phones. It's gonna probably have to be your laptop and see what that looks like to make sure that it's not a wifi issue. Wifi can get, can deteriorate because of congestion because of wifi. You're in a rural area I'm thinking,

Caller 2 (00:44:40):
Yeah, I can try that with my iMac. Yeah,

Leo Laporte (00:44:42):
Yeah, yeah. There you go. Plug it in your iMac. In fact, that's exactly what I did with my daughter. I hardwired her iMac and let her use wifi everywhere else. And that's kind of what you want. So if it's still that slow, then the problem is not wifi. The problem is probably T-Mobile and I think it's probably the fact that your neighbors have now signed up for this as well. <Laugh>

Caller 2 (00:45:05):
Well, I hope hold,

Leo Laporte (00:45:06):
Do you have a, your, how rural is Claremont Claremore?

Caller 2 (00:45:09):
Oh, well I'm out in the country. Yeah. We've got, you know, there might be three of us on the service, right?

Leo Laporte (00:45:14):
Well that wouldn't be bad. Remember that the cell towers gonna be within a mile or so of you. So it's gonna be everybody within that say square mile.

Caller 2 (00:45:22):
Well, I don't know how many around the surrounding neighborhoods. We don't really have neighborhoods, but we have little spots with several houses and that, that could be an issue. I did notice that after I tried three or four times today and I got these lousy numbers, then the last time I tried, I think it was on T-Mobile. I got, well, I tried both and they were all of my devices were up in the hundred plus.

Leo Laporte (00:45:46):
Oh see. So that would imply congestion. Not a problem into, in your house, but congestion. Yeah. And, and that was one of my concerns with my daughter because a lot of times these 5g towers are near highways. They wanna put 'em where there's gonna be the most possible usage. Right. Are, is there a highway going through there?

Caller 2 (00:46:04):
Not really. Okay.

Leo Laporte (00:46:06):

Caller 2 (00:46:06):
They just a state highway, no interstate.

Leo Laporte (00:46:08):
Okay. But they put it out there for some reason. Maybe just cuz they wanted those three people to be very happy <laugh> 

Caller 2 (00:46:15):
I was for a while

Leo Laporte (00:46:17):
<Laugh> it's really gonna depend on congestion. So with my daughter, because it's near a highway, I tried it during rush hours as well. And actually Verizon was fairly consistent, which means that they put enough bandwidth into that head end, that cell tower to handle even the worst case scenario T-Mobile given, especially that you're in a rural area may not have done that. You know, they have to run, they have to run fiber out to, to that cell tower so that it has enough bandwidth.

Caller 2 (00:46:45):
I hope they can keep, keep, get the performance up and keep it up because we'd like to shut off our satellite TV service and go to a streaming service.

Leo Laporte (00:46:54):
Wouldn't that be great if you could, if you could

Caller 2 (00:46:56):
Save a

Leo Laporte (00:46:56):
Lot of money, even if it was just a consistent a hundred megabits, that would be certainly doable and but a consistency and of course when's it most congested right. When you sit down and watch Netflix, like everybody else <laugh> yeah.

Caller 2 (00:47:09):
So I noticed that at the start of the pandemic was that I was okay at night. I, at that time I had bias at satellite, which was not good to begin with and I was getting down, you know telephone modem speeds in the evening. Yeah. Whenever they came home and watch a movie. Yeah, it was terrible.

Leo Laporte (00:47:32):
Well, it was worst. This is interesting. I don't have any experience with the T-Mobile residential service com I do with Verizon. I was very impressed with the Verizon, but I think actually just like Starlink, there's gonna be wide variations in speed. And I think it's also gonna very much depend on you and where you are and which tower you're on and who else is using it and blah, blah, blah. Right? So you can't say oh, this is gonna be great everywhere. It's just really gonna, you know, that's why it's probably good take advantage of the trial period to see if it works for you and then try it all times a day and night and see that's very disappointing. Five megabits is ridiculous.

Caller 2 (00:48:10):
Oh yeah.

Leo Laporte (00:48:11):
The fact, the fact that it was higher upstream than, and then lower downstream tells me it is a congestion issue with their tower

Caller 2 (00:48:18):

Leo Laporte (00:48:19):
So it's very tower related. I would call them and say, look, you gotta improve this service or I'm not gonna keep it. And no, none of your, none of your neighbors will. And that will give 'em an incentive perhaps to improve the connectivity of the tower. Well,

Caller 2 (00:48:33):
That, that brings up an issue. That the reason, first reason for the call was my neighbor who got it before I did said, asked me if I had a problem, his problem was evidently and I'm, I may get this backwards and I'm not real clear on what they are static and dynamic IP addresses this. I think this one only has dynamic. Yeah. And like his bank and there's no way to switch it to static. No. And his bank can't deal with the dynamic at IP address things like Hulu can't he said we,

Leo Laporte (00:49:05):
Oh yeah, they can. No, cuz almost everybody in the wo in the us has dynamic. No, no is P will give you a static. Just means we're never gonna change it. And, and usually you pay for that because, and you know, usually care about it cuz you're running a server. So if you had a web server in your house, you'd wanna have it be at the same address all the time. And there are solutions around this like D DNS, but for inbound traffic, like Hulu shouldn't make any difference at all.

Caller 2 (00:49:31):
Well, they, they were talking about that, that, and few other items. I don't remember the other,

Leo Laporte (00:49:35):
Unless they're running servers in their house, you know, every, every, no, the very few ISPs offer residential service with static addresses. And if, if they do you have to pay more for it, dynamic is the way it normally is. That's yeah.

Mikah Sargent (00:49:48):
And I I've, I've lived in a place for four years and the IP address didn't change, but it was still dynamic. It's just not guaranteed. Yeah, exactly. You may not get to keep it, but it's it typically stays,

Leo Laporte (00:49:58):
You know, it, it, it could be that there are other issues because the IP addresses, as I remember when you're using T-Mobile, there may be other issues involved with that. Hulu should not care about that, but there may be other issues, again, a call to T-Mobile about this stuff. And I know it's hard cuz you're gonna get some, you know, <laugh> customer service jockey that is looking at a notebook and doesn't know what he's talking about. Right, right. Yeah. I, I think that's fascinating. I, I, I just don't know enough about this. I'm glad to get the report, stay in touch cuz I will. Yeah. I wanna know. Yeah. And

Scott Wilkinson (00:50:36):

Mikah Sargent (00:50:36):
Keep those records that you've got on how, when the speeds are low and not, cuz those will be helpful to an engineer who comes out.

Leo Laporte (00:50:42):
Excellent point. Thank you. Ed Leo and Micah, your tech guy's to come after this. It may be that the cell companies change it more regularly. I don't know. You're right. I, Comcast hasn't changed my IP address ever. Yeah. Cause I do run a server and 

Scott Wilkinson (00:51:04):
Is a dynamic IP.

Leo Laporte (00:51:05):
I don't even do that. I just say, well it just works the address. Yeah. And if it changes, I'll have to change it. Right. Just for my Sonology and it doesn't, it never does reseller for T-Mobile in the business side. Well, business is different twister Mister. Anyway, back to Mr. Scott Wilkinson who who is already here. I don't have a clock for you unfortunately,

Scott Wilkinson (00:51:29):
But oh, that's okay. I

Leo Laporte (00:51:30):
John's coming in and he might do this as of now you have about eight 30, I think. Wait a minute. That's fine. 7 6 5 4 3 2 2 1. You have 8 53 enjoy

Scott Wilkinson (00:51:47):
<Laugh>. Thank you. So yes. Hi everybody. Winthrop in the chat room has been mentioning a potential treatment for tinnitus, which is transcranial magnetic stimulation. And I had, I, I think I've remember hearing something about that, but a long time ago and not very much. So he has peaked my interest. So I went and looked up I looked that up and oh, here, I've got a and I looked it up on PubMed and there's actually a control randomized control trial, transcranial magnetic stimulation for tinnitus using the tinnitus functional index to predict benefit in a randomized control truck controlled trial and the results say baseline, total TFI tinnitus functional index score. And three of the, a of, of three of the eight TFI subscales were useful in differentiating between responders and non-responders to TMS intervention. These findings are not definitive, but suggest potential factors that contribute to perceived benefit following TMS. So it, it may have some benefit that I I'll have to look more into that because I do have it and it, I can ignore it, but it's annoying.

Scott Wilkinson (00:53:27):
And I, as I said, I can still get to sleep, which is good, severe sufferers cannot. And that is a serious quality of life issue. So yeah Winthrop says it's $3,000 for 10 sessions. Holy moly. Anyway, that's I'll, I'll check it out. I'm not sure I can spend drop 3000 bucks on it. Bill in Michigan says at 68, I don't hear 10 K anymore. Well, that's, that's pretty low. If, if you can't hear anything above 10 K then yeah. That's, that's, that's some bad hearing loss. I'm sorry to hear that.

Scott Wilkinson (00:54:22):
And as I said, I've got a dip where it's expected from noise induced, hearing loss primarily because of being in bands and orchestras and stuff and sitting right, right in front of the trumpets, in the big band that's right in my ear, that's a problem. But but I can hear, I, then it comes back in the, in the very high end, which is very interesting and unusual. Let's see, what else can I help you guys with? Oh, retcon was asking me about professional sound equipment in particular. He has a sound devices field recorder. I have a task am field recorder, which I use. It's got four in and looks like hi, his sound devices has four XLR or quarter inch and two channels of line in everything is configurable. Yeah. 32 bit at 1 92 kilohertz.

Scott Wilkinson (00:55:29):
That's. That's very good. So yeah. Sound devices is great if you've got if you need a field recorder, it's top of the line. It's also quite expensive. I, I don't know exactly, but it's it ain't cheap. <Laugh> Alan Gabriel. Yes. Tinnitus can be pronounced one of two ways and they're both correct tinnitus or tenitis. And I, for the longest time I said tenitis, but most of the audiologists, I talk to say tinnitus. So I kind of changed beat master. Do I already know who my next AVS livestream guest will be? Actually, I don't, I'm still working on that. I do have a number of people lined up for later. For example, the value electronics flat panel shootout is happening at the end of July. So my first show in August is gonna be people who were there I've been invited to go, but I decided not to.

Scott Wilkinson (00:56:32):
I, I just, I don't have the time. And but I'm gonna have some people from the, from the event on my show on August 9th. And here's a teaser for you. Most of, you know, Andrew Jones, who is one of the best speaker designers in the world and a friend of mine, and he's been on, he was on my podcast before. What you probably don't know is that he's got a twin brother who designs amplifiers for a living <laugh>. So I'm working on getting both of them on the show the twin Jones brothers to talk about speaker design and amplifier design and the interaction between those two fields should be very, very interesting. Owen Andrew's twin brother is actually what's called a mirror twin, which means that I, I believe Andrew is right-handed Owen is lefthanded. So they're they're mirror identical twins. Very interesting.

Scott Wilkinson (00:57:45):
Phoenix warp one. Yeah, recording. I decided to record every two weeks instead of every week because I just wanted to have more time to get people and to do other things. So I decided not to kill myself w four RDM, Ron, my ears would ring after eating tomatoes lab work confirmed very high potassium levels reduced potassium intake, no ringing now. Wow. How interesting. I don't think I had heard that correlation high potassium levels with tinnitus. I'll have to look into that. Bleep blurp. I had a company that did research into amps in the early 1970s site and sound engineering. Well, sound engineering's important. I guess, amps need to look like something too.

Scott Wilkinson (00:58:45):
The cop king quality over quantity. Yes. Thank you very much. That is the goal. Exactly. So chicken head 21 says blood pressure can affect tinnitus as well. I believe that's true. I haven't read any studies to that effect, but I have heard it. So yeah, anyway as for my house search here in Santa Cruz, it's continuing, we haven't found a place yet. We hope to this month or next next month, July 9th, anybody in the area, I highly recommend a concert that I'm doing. And those of you who are close enough to, to come down, it's in Bonnie dune, which is in the mountains, in the forest above Santa Cruz. There's a, a really interesting guy used to be a high school teacher science teacher. I think his name is Preston boomer, and he built a, an amazing place up in Bon dune with a castle and a chapel with a pipe, organ and catacombs and all signs, kinds of really cool stuff. And I'm playing a concert up there with my brass group and the organ, the pipe organ. And I'm also doing some other Renaissance stuff with another group, but it's really gonna be cool.

Leo Laporte (01:00:12):
Thank you, Scotty.

Scott Wilkinson (01:00:13):
My pleasure.

Leo Laporte (01:00:14):
Have a great day in Santa Cruz. I bet it's perfect today.

Scott Wilkinson (01:00:18):
It's beautiful.

Leo Laporte (01:00:19):

Scott Wilkinson (01:00:20):
Yeah. I will be here next week. Will you?

Leo Laporte (01:00:23):
Yes, I will. Two weeks from now. I won't.

Scott Wilkinson (01:00:25):

Leo Laporte (01:00:26):
Oh no, I will. No, no, no. I'll be here. It'll be July 16th. I end 23rd. I won't be here.

Scott Wilkinson (01:00:31):
Okay. Well, we'll talk about that then. All right. Thanks. Bye.

Leo Laporte (01:00:35):
Won't see you then. Well, Hey, Hey. Hey. How are you today? Leo? LePort here the tech guy with tech guy too. Mr. Micah Sergeant. Yes. Crowd goes crazy. We you're lucky today. We got two of us to help you with your tech woes. Eighty eight eighty eight, ask Leo the phone number (888) 827-5536. The area of a of a circle is PIAR squared, right? Correct.

Scott Wilkinson (01:01:07):

Leo Laporte (01:01:08):
So if you are one mile away from the tower, that tower is serving an area of pie. <Laugh> 3.14159 mile square miles. Okay. So I just thought I'd correct myself. I knew when I said it square mile, didn't make sense. It's more like three square miles. If you're a mile away from the town. Would the miles be square though? Cause no, they're round <laugh> <laugh> 88 88 to ask Leo that's the phone number and lman is on the line from Tempe, Arizona. Hello? Lman

Caller 3 (01:01:53):

Leo Laporte (01:01:53):
Welcome. Okay. Happy day, hap happy day. Where's up. You follow

Caller 3 (01:01:59):
By very solid by though. Okay. There you go.

Leo Laporte (01:02:02):

Caller 3 (01:02:04):
Happy for a long time. Since was,

Leo Laporte (01:02:08):
Oh my the was Z TV. Oh my gosh. Back to the 1990s

Caller 3 (01:02:12):
Hosting, which sold that or Brian, if I a

Leo Laporte (01:02:14):
Mistaken. Yeah, that was MSN. That was the early days of MSNBC. Yeah, yeah, yeah. Right.

Caller 3 (01:02:20):
And there was pretty hit. Okay. before I ask you question, do you think you can plug, plug my window 11 book?

Leo Laporte (01:02:28):
You have a windows 11 book. What's the name of it? Window

Caller 3 (01:02:30):
11 window 11 tips and tips and tricks,

Leo Laporte (01:02:34):
Tips and tricks. And who did you self-publish it or who publishes it

Caller 3 (01:02:39):
Through Amazon? Through

Leo Laporte (01:02:39):
Amazon, through Amazon ZOS 11 tips and tricks, Kindle

Caller 3 (01:02:43):
And Kindle enter back and

Leo Laporte (01:02:46):
Back. And it's in paperback on Amazon. I I'm

Caller 3 (01:02:50):
Kindle Kindle back

Leo Laporte (01:02:51):
Kindle and awesome. Well, congratulations. Did you just decide to do that on your own? Lman

Caller 3 (01:02:56):
I'm retired. I'm retired computer teacher, you know, so, ah, you know, wasting my time away and I'll do something, you know,

Leo Laporte (01:03:03):
That's brilliant

Caller 3 (01:03:04):
High school computer teacher.

Leo Laporte (01:03:05):
Oh, that's wonderful. What's in order to find it, cause I have a feeling windows 11 tips and tricks might not be, there are lots of results. Yeah. Well

Caller 3 (01:03:15):
My name I use a pen name called FA Kal Al.

Leo Laporte (01:03:21):
Oh boy. You're gonna have to spell that. That's the pen name? F a. Oh, I found you F F a Z U J U

Caller 3 (01:03:27):
Bojo G U then G a N E S H L a L.

Leo Laporte (01:03:33):
Wow. All right.

Caller 3 (01:03:34):
To go. You know, even on the paper, fixed listing, you know, window 11 tips and

Leo Laporte (01:03:39):
Well, Mike has found it. So he's gonna put a link in the show notes. So if anybody wants to take a look at your book, he can do that.

Caller 3 (01:03:45):
By the way, I mention your name in the forward because I learned so much from you. I mention your name, the four. Oh,

Leo Laporte (01:03:51):
Oh, I can. Now I have to buy a copy. Bazo thank you. <Laugh> by the way, for some reason there's something wrong with Amazon searching because when I search for that, I also get London magic works, the penetrating pen, the classic pen through a dollar magic trick for 7 99. So clearly Amazon has failed me in this search, but I will, I will find it. Micah found it. So we'll put a, we'll put a link in the show that to

Caller 3 (01:04:15):
It. Okay. And somebody else at the end, I also mentioned the tech guy, according to a tech guy, you know, you should do 3, 2, 1 backup and do

Leo Laporte (01:04:22):
That 3, 2, 1 backup. Although I give credit to Peter Kro, the photographer, who, who was the guy talking me all

Caller 3 (01:04:27):
About? You met me so many times. Yeah,

Leo Laporte (01:04:29):
No, no. I'll take credit. B H a J U B H a J U that's. That'd probably be enough to narrow it down. So what can we, if you're the guy who wrote the book, what can I do to help you? Well,

Caller 3 (01:04:43):
It, it has really it's been bugging me for a while. You know, the iPhone, my iPhone, you know, you have notes, right? I have whole bunch of notes, you know, especially the password hints, not exactly the password, just the password, hint know yep. Letters, blah, blah, blah, blah smart.

Leo Laporte (01:04:58):
Yep. Letters.

Caller 3 (01:04:59):
Yep. So I know what they are. Somebody looking at doesn't know what that wanted means. It's a double for somebody else. Perfect.

Leo Laporte (01:05:04):

Caller 3 (01:05:05):
Yeah. So, so, and not only that I have the website and what have you. So I got a whole bunch of stuff in the notes, iPhone. So either way to explore that into a single file so I can print it if I want to.

Mikah Sargent (01:05:17):
So here's the thing. I, I saw your question pop up. And so I did some research earlier while we were talking about some other stuff from

Leo Laporte (01:05:25):
Generally, you don't have to tell them that is to pretend you're just a genius and you, this is not discovering this,

Mikah Sargent (01:05:30):
Or I already knew. So I thought I had this already figured out, but I wanted to make sure. So I confirmed, yes. There's no easy way to export all of your notes. In other

Leo Laporte (01:05:38):
Words, Mac OS notes and iPhone notes, don't have an export command. They

Mikah Sargent (01:05:43):
Have an export command for individual notes,

Leo Laporte (01:05:45):
One by one, but

Mikah Sargent (01:05:46):
Yes, you're wanting something that does it all. And so here's my recommendation for you. Okay. There's an application that Leo and I both use called I amazing that's I M a Z I N G and I amazing, okay. Is available as an app for both apple or your Macs devices or on windows, if you get I amazing

Caller 3 (01:06:05):
Iphone I for iPhone and window. Yeah.

Mikah Sargent (01:06:07):
Yeah, exactly. So since you have a windows machine, you get amazing. You plug in your iPhone and amazing will help you export all of your notes in any format you want. You can make 'em all into one PDF. You can print them, you can do whatever you want with them using

Caller 3 (01:06:21):
It. Is it free or you have to pay for it. It

Mikah Sargent (01:06:24):
Is free to download. And some of the features are available for free. I don't know if the notes export is free,

Caller 3 (01:06:31):
How do you use it is free mail. And so how, how good is it? I, in terms of,

Leo Laporte (01:06:34):
Well, it's more than just those notes. It, it is a way to back up your iPhone. Of course you have.

Caller 3 (01:06:39):
I have, you know, iCloud.

Leo Laporte (01:06:40):
Yeah. Apple has a way to do that. Automatic actually, there's two ways to do that automatically, but it will also back up things that iCloud won't back up like your messages, your notes, and various things. Oh

Mikah Sargent (01:06:49):
Yeah. Very powerful. Well worth it.

Leo Laporte (01:06:53):
Where does, I mean this

Caller 3 (01:06:54):

Leo Laporte (01:06:55):
Well, I wonder where apple you know, the nice thing about this, you could take the notes on your iPhone, but you don't have a Mac

Mikah Sargent (01:07:03):
That's and that's why buzz you.

Leo Laporte (01:07:04):
I knew we

Mikah Sargent (01:07:04):
Were gonna need to do it this way. Cause if you had a Mac, then you could just shift and select a bunch and then export them. But because you don't have a Mac because you're using a windows machine, there's no easy way to export multiple notes. So you would have to go in again, one by one on your iPhone and do that.

Caller 3 (01:07:22):
It sucks. Okay.

Leo Laporte (01:07:24):
Put that, you know what? Get a Mac. Why not just go ahead, get a Mac, then your next book can be Mac OS tips and tricks. There you go.

Caller 3 (01:07:31):
Yeah. So I'm thinking of that. Yeah. I might one thing that's bugging me know you Knowler has, you know, polling phone. When, when will iPhone come up with a following phone for coming out loud?

Leo Laporte (01:07:41):
Well, the rumor was that Google was working on it, but that's been delayed. Have you played with any of the folding phones? Like the Samsung flip? No,

Caller 3 (01:07:50):
I haven't used anything except ice iPhone.

Leo Laporte (01:07:52):
I really like the Samsung flip, but I'm concerned I'm starting to see people complaining that after a year or two of opening and closing. Cause what it is is a screen that folds and has a, you know, fold in the middle that, that crease begins to

Caller 3 (01:08:06):
Come up with iPhone, folding, iPhone.

Leo Laporte (01:08:08):
I think apple won't do it until the technology is, is good enough that you can do it reliably. The crease ISN invisible, and that may never happen. There were rumors, right? Micah, that apple was working or things. Apple's got a lot of things in the labs that they're never gonna release. So it doesn't really mean

Caller 3 (01:08:27):
Them. I have iPhone 10. I've been waiting for fully iPhone. Yeah. I can't even know, like seven years or seven, five years. So by time comes up <laugh> well,

Leo Laporte (01:08:37):
By the iPhone 20, maybe <laugh> maybe you like the idea of a phone that is smaller in your pocket, but opens up and then gives you more

Caller 3 (01:08:45):
Screen. Yeah. I don't like Android because all the apps that are not, you know, controlled by, you know, not know red by, you know Google and so on. That's one reason.

Leo Laporte (01:08:57):
Well, that's the other thing is that the operating system has to really support it because otherwise, you know, you fold it in half and it's not nothing special.

Caller 3 (01:09:06):
The one thing good about apple, you know, they they're

Leo Laporte (01:09:09):
Apple. They would support it. Well, that is ready. Exactly. Yeah. They would support it. Hey, it's a pleasure talking to you. Thank you. Lman BA everybody buy the windows 10, 11 tips and tricks. We need it. You know, it's brand new. I'm using windows 11 here on my brand, new Dell and so far so good. I, there were things that you have to learn that are different that you have to figure out. I did some research and apple stores, the notes files on the PC in an, in a, in a database called sequel light, which is actually a very cool way of doing it. So you could, and I'm sure such things exist. Use a tool to export a SQL light database and you know, or just access the SQL light database to get all your notes as far as the stuff that's stored in iCloud. I don't know if you can actually see that format.

Mikah Sargent (01:10:05):
Yeah. It's, it's tough. And that's the other thing about I amazing is that it even has an option to just smart enough select all of them. Yeah. All the notes you want and do an export. Yeah. You don't even have to do that individually or anything. Yeah.

Leo Laporte (01:10:16):
So to get them without something like, I amazing you'd need a sequel app so that you can open up the database and all of that, there are some freely available ones like the SQL light browser, SQL light I think that's one I use. Yeah. Yeah. but I amazing is the obvious and easy solution,

Mikah Sargent (01:10:34):
$35 one time purchase for one iPhone, which is what you'd be doing. Or you can pay 40

Leo Laporte (01:10:39):
For, I amazing.

Mikah Sargent (01:10:39):
Yeah. For I amazing. Or you can pay $50 a year and you can have as many devices connected to it as you want.

Leo Laporte (01:10:46):
Nice. But I have to do something I haven't done in a long time. I have to look at the log <laugh> all right. Break time. Mic Sergeant Leo Laport. Your tech guys. We'll be back right after this. <Affirmative>

Mikah Sargent (01:11:02):
Terrible fishing attempt. <Laugh> it's from Lisa.

Leo Laporte (01:11:07):
Oh wow.

Mikah Sargent (01:11:08):
Whose email is CEO mail, Wow. With the numbers, it says hi. Okay. And this is the other part. That's funny. Part of it is in the system font for apple, which is San Francisco Uhhuh SF rather. And part of it is where you can clearly tell they dropped in the, the drop in. So it says, hi Micah, in a different font. <Laugh> can you complete a task for me? I'm getting ready for a private meeting right now. Please give me your personal cell phone number. Thanks.

Leo Laporte (01:11:35):

Mikah Sargent (01:11:35):
Please report

Leo Laporte (01:11:37):
What a dumb fishing attempt.

Mikah Sargent (01:11:39):
So dumb.

Leo Laporte (01:11:40):
How dumb can you get

Mikah Sargent (01:11:44):
CEO Come on. <Laugh>

Leo Laporte (01:11:46):
Come on, man. I'm sure people fall for that. They

Mikah Sargent (01:11:51):
Do. They do.

Leo Laporte (01:11:52):
It's amazing. All right, so I don't have a clock, but I do have this. I do have this.

Mikah Sargent (01:12:04):
I share, I do

Leo Laporte (01:12:05):
Have this. Am I looking forward to Starfield? What's Starfield. Is that star star? Oh, is this the one with the a thousand planets? You can explore. I don't pay that much attention to E three announcements or E three time announcements, because there's so much time before they're gonna be out that it's like, well, I'm not gonna, I'm not gonna get, it's just, it's disappointing. You have to wait so long. So I just don't really pay that much attention to it.

Mikah Sargent (01:12:36):
What's your overall thought on pre-release games on like steam

Leo Laporte (01:12:42):
Do you is well, Val Heim for instance is still pre-release. Oh, is it? Yeah. So I have no problem with it.

Mikah Sargent (01:12:49):
<Laugh> makes sense.

Leo Laporte (01:12:50):
Yeah. I think it varies. Some of them are really not done and some of them are like Val Heim. Very, very

Mikah Sargent (01:12:57):
Playable. More about just adding to,

Leo Laporte (01:13:00):
Yeah. I mean, Baim is a long way to go. Unfortunately, it was so successful as a pre-release. I think there's not, they made so much money that I don't think there's a lot of incentive for them to, they're not moving very fast. Let's

Mikah Sargent (01:13:12):
Move it that way. That's what, that's what would be my concern that

Leo Laporte (01:13:15):
Specifically? Well, if so the thing the is, yeah. Don't assume it's gonna get better. Just see if it's good enough for right now,

Mikah Sargent (01:13:23):
Right? Yeah. And I guess steam has a better return policy versus like PlayStation,

Leo Laporte (01:13:29):
What game are you? Are you looking

Mikah Sargent (01:13:30):
At, if you buy a game on PlayStation and open it, you're done. Right.

Leo Laporte (01:13:35):
Mike is becoming a gamer kids. We gotta help Mike. This

Mikah Sargent (01:13:38):
Is bad.

Leo Laporte (01:13:38):
Get into the culture.

Mikah Sargent (01:13:39):
I've got 90 other things to that I wanna focus on. I can't remember

Leo Laporte (01:13:44):
Now it is quite a time sink. I have to admit this portion of the tech. I brought to you by, every website. This is the law man, the law, every website without exception has to be accessible. That's the ADA, the Americans with disability acts. And you know, sometimes when you think about it, you know, if you've got a website, you might be thinking, oh, that's gonna be a lot of work. That's what I thought till I found UserWay, UserWay's incredible AI powered solution, tirelessly enforces the hundreds of Wang guidelines, the web content, accessibility guidelines, w C a G guidelines in a matter of seconds. I mean, literally it's one line at JavaScript UserWays. AI can achieve more than an entire team of developers can in months. So if you're saying, oh gosh, do I have to do this? Yes, you do.

Leo Laporte (01:14:33):
It's the law. But also it's the right thing to do. You don't wanna turn away more than 60 million users with disabilities because your website can't be used UserWay solutions, make it simple, easy, and cost effective. In fact, first step go there right now,, and use their free scanning tool to see if your website is ADA compliant UserWay is used by some of the biggest companies in the world like Coca-Cola and FedEx and Disney. So they have an enterprise tool as well. If you have an enterprise level website with thousands of pages, UserWay offers a managed solution, their team will handle everything for you costs much less than you might think. And it really works UserWays, AI and machine learning solutions. They need it machine learning and AI, because for instance, here's one example. I think it's obvious. You have to have alt tags for your images.

Leo Laporte (01:15:28):
Well, they have image recognition that can actually populate the alt tag. That's a woman with glasses with her small son. Now, if you want to, you can add, you know, your own content. That's a woman wearing our glasses, right? But they get you the start that you need. And in most cases really, you don't have to do anything more UserWay is taking these enterprise level tools used by those big companies and making 'em available as small and medium sized businesses at a price small businesses can afford. And of course they can scale with you. So as you get bigger, as you get more successful UserWay can handle on all UserWay is the number one accessibility solution in the market today, 61% market share for a reason it's the best. So the Motley fool as an example private financial news and investment advisor, great big website, 1,911 pages over 20 million pages a month.

Leo Laporte (01:16:22):
They used a UserWay. They were already set up really for accessibility, but the development team, as it turns out and you'll find this is the case, spend a lot of time keeping it up to date. Cause they always had new pages, standards are changing. They used UserWay to add an extra layer of accessibility to make it easy. And it was just one line of JavaScript and there're done for years. User way has been on the cutting edge, creating innovative accessibility solutions that push the envelope of what's possible with AI machine learning and computer vision UserWay automatically fixes violations at the code level. It auto, as I mentioned, auto generates image alts remediates complex nav menus ensures that all the popups are accessible, fixes, vague link violations, fixes any broken links, make sure that your website uses accessible colors, but still remaining true to your brand. And UserWay will give you a report that includes all the violations that were fixed in your website. So you know exactly what it did. It's very easy to use. It integrates there's plugins for WordPress Shopify wick site course SharePoint. As I said, you know, almost any site with a single line of JavaScript can implement it. It was very easy for us to implement it. Actually, Susan Bennett is here. The voice of Siri. She likes UserWay too, right? Susan.

Susan Bennett (01:17:38):
Hi, I'm Susan Bennett. The original voice of Siri. You won't hear me say something like this too often. I'm sorry. I don't understand what you're looking for. But every day that's what the internet is like for millions of people with disabilities UserWay fixes all of that with just one line of code

Leo Laporte (01:17:59):
User way can make any website fully accessible and ADA compliant with UserWay. Everyone who visits your website can browse seamlessly and customize it to fit their needs. It's also a great way to showcase your brand's commitment to the millions of people with disabilities. It's just the right thing to do. And it's easy with UserWay, go to You'll get 30% off UserWays. AI powered accessibility solution UserWay makes the internet accessible for everyone. Visit today. Thank you UserWay. Appreciate the support of the tech guys. Show back to the show we go is the theme songs. Micah would like <laugh>,

Mikah Sargent (01:18:41):
It's sort of an era. This is like early college era for me.

Leo Laporte (01:18:45):
Okay. Like two years ago.

Mikah Sargent (01:18:46):
Oh gosh.

Leo Laporte (01:18:48):
Eighty eight, eighty eight. Ask Leo the phone numbers.

Mikah Sargent (01:18:49):
I wish I was that young

Leo Laporte (01:18:54):
88, 8 8 2 7 5 5 3 6. It is, oh, today's the day in 1903. Thank you for that history. Re con five. Today is the day in 1903. So it's 99 years ago. Next year it'll be a big anniversary. Henry Ford founded the Ford motor company with $28,000 in cash from 12 investors.

Mikah Sargent (01:19:14):
Coincidentally also the day he joined Twitter and got canceled like five minutes.

Leo Laporte (01:19:20):
We talked about that at the beginning of the show. I think if people like Ford who was kind of a notorious jerk mm-hmm <affirmative> and Thomas Edison, who was also a notorious jerk, but were revered. They were the great men of that era. If they'd had Twitter they might have a worse reputation than Elon was.

Mikah Sargent (01:19:38):

Leo Laporte (01:19:39):
Basically the, the, I think the thing we've learned here is stay off

Mikah Sargent (01:19:42):
Twitter. Never tweet,

Leo Laporte (01:19:44):
Never tweet, no good ever came of a tweet. Well, that's not true, but

Mikah Sargent (01:19:49):
Yeah, we can't say that for sure.

Leo Laporte (01:19:50):
Many, in many cases,

Mikah Sargent (01:19:52):
Most often I've problems

Leo Laporte (01:19:54):
From I've had regrets over tweets. Many, many times

Mikah Sargent (01:19:57):
Regrets. I've had a few. Yeah. As Frank Sinatra tweet, I've had a few Victoria tweeter said,

Leo Laporte (01:20:02):
And then again, Richard, in Scranton

Mikah Sargent (01:20:05):
To mention

Leo Laporte (01:20:06):
EA what have you been to the, to the paper company? Scranton Oak. Okay. We gotta warn you. Micah is a big fan of the office <laugh> which in England was based in SL they were trying to find a place equally boring for <laugh> in the us and they clam up with Scranton. I don't think Scranton's boring. Scranton has great Pennsylvania Dutch cuisine. And do you love Scranton Richard?

Caller 4 (01:20:34):
I've lived here about 38 years. So I'm, I'm used to it. You're used

Leo Laporte (01:20:41):
To it. <Laugh> okay. What can we do for you today?

Caller 4 (01:20:45):
Well, I have a a Dell Chromebook 11 and I kind of notice that that there's bureau starts supporting in July.

Leo Laporte (01:20:58):
Yeah. This really bumps me out. Yeah. Yeah.

Caller 4 (01:21:04):
Who, who got you and he still supporting it?

Leo Laporte (01:21:08):
Well, the good news is, so this happens to all computers eventually, right? The company that made the operating system, Microsoft, Dell apple says, okay, this is it. Here's the cutoff date. You know, it's five years you bought this. What, how long ago?

Caller 4 (01:21:24):
Well, I bought bought it. I bought it used by year, year, years ago

Leo Laporte (01:21:31):
Or so. Yeah. And probably the person who sold it to you should have told you this, but you know, he might have bought it five years before after a certain number of years, they, they, they, they go out of support, which means you're not gonna get security patches. Now that's the end of the line. If it's on a windows machine, not so much on a Chromebook you're not gonna get updates. Your Chrome will probably get Chrome up. I don't know, will it get Chrome updates? The Chrome OS will not get updates, but that doesn't mean it's, it's insecure yet, really when it's gonna be time to retire, this thing is when you go to sites and it's, and, and this won't, this is years away and they say, oh, I'm sorry, you can't use that version of you. Can't use Chrome, not a hundred on this site. You need Chrome 200. And I don't, I don't think that's gonna happen anytime soon, the Chromebooks are inherently secure. So even if there is a security flaw found, it's unlikely that that would be an issue for you is, is I guess my point. So I think you, you can continue to use it until such time, as you say, well, maybe it's time for me to, to get a new new Chromebook. They're not very expensive. That's the other advantage of a Chromebook?

Caller 4 (01:22:47):
No, I, I actually paid about 60 bucks for this one,

Leo Laporte (01:22:50):
Right? And the person who bought it probably paid about three or 400 bucks for it. You can get Chromebooks for as low as 250 bucks brand new. This is though it bugs me because you know, I wish companies, it's a perfectly good computer. It's not that the computer itself is in any way flawed. It's just that the operating system is no longer gonna be supported. So I, I guess my attitude when it's a Chromebook is don't worry. You're gonna be fine. Okay. And when ne and when you do go out and buy a Chromebook, it'll say when the end of life date is when it's not gonna receive software updates there is a, a Google document. That's probably the best place to find it. So you can, you can search for the name of your Chromebook and the end of life.

Leo Laporte (01:23:37):
And Google will tell you, unfortunately, it really it's not very consistent. It's it's five years, six years can be longer. So there's no way I can say, well, if you bought it today, you're gonna have six years. You have to really check that that standard. I wish they didn't do this, but I understand why companies, you can't really expect companies to support this stuff forever. So, but the good news is the Chromebook is so secure that I, I think only becomes an issue if there is some sort of massive flaw that nobody anticipated. That means, you know, anybody can log into your Chromebook. I don't see that happening. Most of the flaws, beli, little flaws, more likely what's gonna happen is you're gonna go to a site and it's gonna say, I'm sorry, your Chrome, the version, your browser is outta date and that's years away. So keep in other words, keep using it. Richard fear, not it's. Okay. I do not make the same recommendation for people using windows or Mac. That's not the case, not the case with Android, not the case with iOS, but it is the case. I think with Chromebooks, they're designed to be secure eighty eight, eighty eight, ask Leo, that's the phone number? Leo LaPorte, D tech guy, Johnny jet, coming up.

Mikah Sargent (01:24:54):

Leo Laporte (01:24:54):
Have to get an external keyboard. I shouldn't have to lean in for that.

Mikah Sargent (01:25:01):
Oh, my external keyboard

Leo Laporte (01:25:03):
Draw. Do you, what do you, are you marking my external keyboard draw? I might

Mikah Sargent (01:25:08):
Be, sir.

Leo Laporte (01:25:09):
Do you want this lovely system 76? Unix laptop. Linox laptop.

Mikah Sargent (01:25:15):
Oh yes. Okay. A hundred percent. Yes. Yeah.

Leo Laporte (01:25:18):
Oh, yes. Let me wipe it, actually give it

Mikah Sargent (01:25:20):
To you.

Leo Laporte (01:25:21):

Mikah Sargent (01:25:23):
I would love that. Yes, it's actually, cause I don't get to use my, because my raspberry pie runs in the background.

Leo Laporte (01:25:29):
Oh, you could use this as a raspberry pie if you

Mikah Sargent (01:25:30):
Want. I don't get to use my, you know, Linux as much because it's just sort of there to, to be the stuff that I have it for. So that would be awesome to have a Linux machine

Leo Laporte (01:25:39):
Hose it off too. It looks like it's Jiji. It's SJI. Where

Mikah Sargent (01:25:48):
Think are you reporting from today?

Leo Laporte (01:25:51):
Who? Oh,

Mikah Sargent (01:25:54):
John, John. John,

Leo Laporte (01:25:55):
John. Hello? John. John.

Mikah Sargent (01:25:57):
Hello? SGI makes me think of my dad since he loves eating SGI. <Laugh> wait. That's a real thing. I thought you were just making words. What's SJI.

Johnny Jet (01:26:04):
No SQUI jelly is it's like, is it squid? It's no. It's what's it called? It's a certain kind of Mo like 

Leo Laporte (01:26:13):
Oh, okay. Don't eat any squingy in the months ending in our

Johnny Jet (01:26:17):
It's like a seafood pasta, but there's I'm spacing on the stuff that's in there.

Mikah Sargent (01:26:22):
I'll have to look it up

Johnny Jet (01:26:23):
At least, at least. That's what I believe. Right?

Leo Laporte (01:26:26):

Johnny Jet (01:26:27):
There's it. I'm still in Toronto.

Leo Laporte (01:26:29):
Oh, well hell ha. You're gonna stay there for months. Aren't you?

Johnny Jet (01:26:35):
No, no, no, no, no. We're actually going on a little trip this in a few days.

Leo Laporte (01:26:41):
Well, good for you. Good for you. So I'll leave a Manjaro on here. Do you have a Linux preference?

Mikah Sargent (01:26:48):
I do not. 

Leo Laporte (01:26:50):
Manjaro is my personal favorite?

Mikah Sargent (01:26:52):
Yeah. I'll I trust your judgment. Yes. I mean, you're a guy with a penguin that says iHeart Linux

Leo Laporte (01:26:58):
Judgment. Thanks to you. <Laugh>

Johnny Jet (01:27:00):
It's KCH. It's slice KCH.

Leo Laporte (01:27:02):
It's cock.

Mikah Sargent (01:27:03):
Oh really? Yeah. Do they give you the shell afterward?

Leo Laporte (01:27:07):
GE it's Scott GE.

Johnny Jet (01:27:12):
Yeah, that's what my dad loves. And I'm like, no, thank you.

Leo Laporte (01:27:16):
There is in Lennox. A reset to factory. Probably not. <Laugh> that's a good test. Let's see. So you enjoying your time there?

Johnny Jet (01:27:41):
Definitely. I'm getting a lot of work done. Like kids and wife are, are catching up with their cousin and their grandma.

Leo Laporte (01:27:49):

Johnny Jet (01:27:50):
Yankees are in town. I get to watch them on TV. They're on right now. And I'm thinking about gonna the game tomorrow, although

Leo Laporte (01:27:56):
That's yours, right? Is there another one? No. That's the ethernet going to yours? Yeah. I just wonder what that ethernet was for here.

Mikah Sargent (01:28:05):
I got one. Oh no, I don't have ethernet.

Leo Laporte (01:28:07):
You don't. Mm. Oh, you know what? I dropped it back down. Probably

Mikah Sargent (01:28:11):
The only thing I have is USBC that I've powered

Leo Laporte (01:28:13):
Into. Sorry. Steal it from the 

Mikah Sargent (01:28:14):
And then my

Leo Laporte (01:28:15):
Headphones steal it from the, you gonna see the blue Jays?

Johnny Jet (01:28:19):
Well, I'm a Yankee fan, but Yankee they're playing the blues.

Leo Laporte (01:28:22):
That's a Yankee. Terrible. The Toronto stadiums. Awful.

Johnny Jet (01:28:26):

Leo Laporte (01:28:28):

Johnny Jet (01:28:29):
You think so?

Leo Laporte (01:28:30):
Yeah. You like it?

Johnny Jet (01:28:31):
It's yeah. It's cavernous. When the roof's open, it's just in a beautiful day. Oh man. I love that

Leo Laporte (01:28:38):
View. Aw. All right. Well, it does have a nice view. Does, can you see the tower? Is he in tower from it?

Johnny Jet (01:28:42):
Yeah, for sure. It's right there. It's literally right there at the

Leo Laporte (01:28:45):
Bottom. Yeah. It's at the bottom of it. Oh, oh, oh,

Mikah Sargent (01:28:48):
The lyrics

Leo Laporte (01:28:49):
Leo. I hear the postal service lyrics. <Laugh> if you're going to win a muck it back with me, you can ride. So, and he opened up the door and he said, sit down inside. <Laugh> asked me if I had ever seen a road with this much Durst in sand. And I said, listen, I've traveled every road in this land. Ladies and gentlemen, he's been everywhere, man. Johnny jet are traveling guru, driving up and down the coast, flying hit. And Y now he's where are you? Are you in Toronto?

Johnny Jet (01:29:26):
I'm in Toronto. Canada.

Leo Laporte (01:29:28):
Does Toronto have a nickname?

Mikah Sargent (01:29:29):
Toronto? You're saying ti

Leo Laporte (01:29:32):

Johnny Jet (01:29:33):
TIDA. Yeah. They, they, the end silent when they say it, Toronto,

Leo Laporte (01:29:37):
Toronto, Toronto

Johnny Jet (01:29:38):
Ort. Sorry. The tea is silent.

Mikah Sargent (01:29:40):
Yeah. Thet is silent. Toronto,

Leo Laporte (01:29:41):
Toronto. But they

Johnny Jet (01:29:42):
Say, or they sayt dot

Leo Laporte (01:29:43):
Ort home of the Raptors and the blue Jays. And you're gonna go to a Yankees blue Jays game. Huh? I see you have the

Johnny Jet (01:29:51):
Hat one. Yeah. I'm thinking about it. I think most people would say home of the maple Leafs,

Leo Laporte (01:29:55):

Johnny Jet (01:29:55):
Big hockey town.

Mikah Sargent (01:29:56):
Isn't that like home of the disappointment. I hear the maple leagues or not.

Johnny Jet (01:30:00):
Yeah, it's true. They did make it the playoffs. And but it's also home to the national, the hall of fame. Oh, hockey hall of fame.

Leo Laporte (01:30:08):
You know which hockey is cool. The national sport of Canada.

Mikah Sargent (01:30:12):
What is it's

Johnny Jet (01:30:13):
It's what I played in college

Leo Laporte (01:30:15):

Johnny Jet (01:30:17):
No, it's not.

Leo Laporte (01:30:19):
I don't see you as a

Johnny Jet (01:30:20):

Mikah Sargent (01:30:20):
He choked up on like

Johnny Jet (01:30:21):
A baseball it's it's it's lacrosse,

Leo Laporte (01:30:23):
Lacrosse, lacrosse.

Mikah Sargent (01:30:24):
I didn't realize this meant lacrosse. I'm learning.

Johnny Jet (01:30:27):
I played, I played attack in college. So I

Leo Laporte (01:30:31):
Think Canadians must be angry about the Stanley cup. When you have teams like the Tampa bay, Florida lightning.

Johnny Jet (01:30:37):
Well, Canada's been in the playing. They've been in 20 something years.

Leo Laporte (01:30:40):
I know. And the Colorado avalanche, I can see why you don't want to call hockey or national sport.

Johnny Jet (01:30:46):
Well, they haven't won it in 20 something years.

Mikah Sargent (01:30:48):
That's the real reason. Yeah. Are they really good at lacrosse?

Johnny Jet (01:30:52):
No. I mean, listen, I don't know if all Canadians know it's their national sport, but they invented it.

Leo Laporte (01:30:58):
Yeah. The Canadian. Well, the Indians did. I'm see. Sorry. The first nation. Yes. So Johnny let's talk, travel.

Johnny Jet (01:31:06):
Let's talk. It. Let's talk about it.

Leo Laporte (01:31:08):
My daughter in Portugal doesn't have to get a COVID test to come home

Johnny Jet (01:31:13):
For sure. A lot of New Zealand. You don't need a, they just dropped it this week. You can go. I keep, they can start, go

Leo Laporte (01:31:19):

Johnny Jet (01:31:19):
A test. Well, yeah. Now they're dropping the test requirement. So 2.4 over 2.4 million people passed through TSA checkpoints yesterday, which is the highest since November 28th, which was a Sunday after Thanksgiving, which is notoriously the busiest travel day of the year.

Leo Laporte (01:31:37):
People are traveling. So

Johnny Jet (01:31:39):
They are out there and it is chaos all over the world. You know, there's so many people traveling, but this airports and the airlines are understaffed people. You have, COVID calling in sick. They can't train people fast enough. So pack your patient patients and make sure you travel on off peak days. I mean, I'm telling people Tuesday, Wednesday, Saturdays, and, and, you know, try and take that first flight out in the morning. And also I wrote a post yesterday about, you know, this is the summer not to check a bag. You, I know it seems difficult. When I first dated my wife, she lived in Toronto here and I live in LA and she met me there and we were going to our, one of our big, first trips, we were going to Hawaii then Australia. And she showed up with like a trunk from a steamship. I was like, whoa, whoa, whoa, whoa, whoa, listen. <Laugh>, you know, I like you, but I, I don't, I don't, I don't check bags. And she's like, I can't, I'm a girl. I'm like, please. Anyway, Johnny don't play

Leo Laporte (01:32:34):
That game. That I don't heavy, bad game.

Johnny Jet (01:32:37):
No I don't. Because when, when you don't check a bag, so still married you listen, she actually is now even more of a tyrant than me when it comes to oh, wow. Carry on back. She's like, you're packing too much stuff.

Leo Laporte (01:32:49):
You have two kids now, so you gotta diaper.

Johnny Jet (01:32:51):
Now. Now we check now, now we have a U-Haul we have a U-Haul where we travel with. But before that, but anyway, we'd go on. We'd literally go on round the world trips. We'd do multiple round the world trips. Nice back to back, carry on only. And so when you don't check a bag, it's really not as hard as you think it is, but you know, if the, if the you don't have to, first of all, show up to the airport early, you don't have to wait around and see if your bag comes out. Don't have to worry about things getting lost or stolen. And if your flight is delayed or canceled, you can easily jump on another one. You can take public transportation. So it's so much cheaper and faster into the cities and stuff like that. But, and now I don't know if you saw the pit images out of Heathrow, there's literally piles of bags. They've lost them where they can't find they're, they're having serious problems. And, and, and right now they just, the DT just came out with the reports for the first quarter. They've lost more bags this year than they like 20% more than last year. And it's just gonna get worse. So try not to check a bag. I know it sounds easier than it is, but if my wife can do it, <laugh> anyone can do it seriously. And I'm not trying to throw her on the bus. She's an amazing packer. Now you just gotta practice.

Leo Laporte (01:33:57):

Johnny Jet (01:33:57):
Yeah. And do some research. Yeah.

Leo Laporte (01:33:59):
No, it's a good thing to know how to do that. Actually. It's a really good thing.

Johnny Jet (01:34:03):
Yeah. Yeah. But show up extra early. If you're traveling in the airports, I'm telling people are, people are like in Amsterdam, in London, you gotta show up four hours early to make it through

Leo Laporte (01:34:13):
Security. Yikes. You

Johnny Jet (01:34:15):
Have to especially on these peak days, that's why, when I'm flying these days, I'm flying Wednesdays or Tuesdays or Saturdays. And I'm trying to take the first flight out to avoid thunderstorms. I'm abdominal

Leo Laporte (01:34:27):
Effect. Rhode Island a week from Monday is Monday a bad day.

Johnny Jet (01:34:30):
Rhode Island Monday is not, Monday's not a great day cuz that's when the bus business travelers are out, but there's not a lot of business travel in the summer. So you should be okay. We

Leo Laporte (01:34:39):
Get there early. I think

Johnny Jet (01:34:40):
It's better than Sunday. Let's put it that way. Sunday's not a good day to fly or Friday. Are you flying out at the Charlie brown airport or somewhere

Leo Laporte (01:34:45):
Else? Charlie brown airport. No. No. I'm you mean that?

Johnny Jet (01:34:48):
Yeah. Schul Sonoma.

Leo Laporte (01:34:50):
Sonoma. Yeah. No we're flying outta SFO and cuz it's SFO to Boston, to Logan and then we're flying home Friday. So Friday's bad. Huh?

Johnny Jet (01:34:58):
Friday's not a good day to travel. Is it a first flight out?

Leo Laporte (01:35:01):

Johnny Jet (01:35:02):
Oh sorry. <Laugh> well I'll report

Leo Laporte (01:35:05):
In in a couple of weeks and let you know I'm your co huh? Your

Johnny Jet (01:35:09):
Yeah, listen

Leo Laporte (01:35:11):
Your co sensor. I will. Oh Johnny. I wanted to ask you about that. So I've been seeing a lot of people carrying carbon dioxide, sensors on airplanes to see if the airplanes are really living up to their promise of refreshing the air. Right. And I've seen a number of friends of mine show co readings in the high thousands, which means no, there isn't good ventilation. Of course bad ventilation means problems with COVID. So I, you know, I'm gonna, I bought a co detector and I'm a CO2 detector. I'm taking it with me on the next two flights on jet blue and Alaska. And I will report back.

Johnny Jet (01:35:50):
It's so interesting because I actually just read an article like last week about it. And I went, went to go look at to buy one, cuz I'd never even heard of that. Doing something like that. Yeah. Although the carbon, I'm not, it's different than the carbon monoxide. Not

Leo Laporte (01:36:05):
Monoxide, right? Yeah. Yeah. That's monoxide and that's poisonous dioxide is what we're breathing out all the time.

Johnny Jet (01:36:12):
Okay. That's where I messed up.

Leo Laporte (01:36:13):
If the level's high, it's not fresh air anymore. It's I see. Right. Because 

Johnny Jet (01:36:19):
I gotta get one.

Leo Laporte (01:36:20):
Yeah. Well I, I, the one I got, I'll tell you the name of it is in a second. As soon as I find it, the one I got is you

Johnny Jet (01:36:26):
Put, put it in the chat room.

Leo Laporte (01:36:27):
I Will's 250 bucks, which is not cheap runs on regular batteries. It's not lithium ion batteries. So that's good. Right. For getting on the plane and and apparently runs along to like years on a, on a set of batteries. So, okay. I will I will give you the deeds because yeah,

Johnny Jet (01:36:45):
I, I, I heard that and that is, I, I really want to check that out. And also I was actually telling people to carry carbon monoxide ones for when you travel, because you know what happened to Bahamas last month when multiple people died, three people, two

Leo Laporte (01:36:58):
Different room monoxide. Yeah.

Johnny Jet (01:36:59):
That they, that came

Leo Laporte (01:37:00):
Out that sad. Yikes. There was a

Johnny Jet (01:37:03):
Furnace heater,

Leo Laporte (01:37:04):
Hot water heater or something that wasn't vented properly and got in the room.

Johnny Jet (01:37:08):
I'm not sure what it was, but it did the

Leo Laporte (01:37:10):
Well we do, you know, I have, of course in every home should have a carbon monoxide detector along with your smoke detector. Because yeah, that's a problem, right?

Johnny Jet (01:37:19):
Yeah. And you can buy them for cheap. I think 30 to $50. Yeah. On Amazon and, and they're, they're compact. So you can bring it with you.

Leo Laporte (01:37:27):
This is my friend Harper's tweet from, and then he doesn't say what airline he's flying, but this is his picture. Oh, I can't show you. I was gonna show you what, I forgot. I don't have a screen, but he has something called the era net four, a R a N E T four. And he's getting a carbon dioxide reading of 1,574, which is basically, you know, you're in a stuffy room and you don't wanna see that on an airplane cuz you can't open the windows. I found out I tried <laugh> and they don't like that very much.

Johnny Jet (01:37:59):
Yeah, no they don't like that.

Leo Laporte (01:38:01):
Yeah. So and I saw a number of people responding to his tweet with similar, very high reading. So here's an from Seattle to Australia. So that's a long flight. Guy's got 1,901 good Lord. What?

Johnny Jet (01:38:17):
That is ridiculous.

Leo Laporte (01:38:18):
That's not right. That's not right. So I'll report back in I'll I'll put the link to the ANet smoke or carbon dioxide detector at that level. You want, thank you Johnny Leo. You like a Sergeant, the tech guy. Yeah. Yeah. Oops. Yeah. Yeah. There it is. That's the tweet. Yep.

Johnny Jet (01:38:36):
Well I'm glad, I'm glad to hear this because you know what, maybe this will get those, get the pilots where the airlines to, you know, ship up, man. This is ridiculous

Leo Laporte (01:38:47):
There. Well, I wonder, you know, what's going on? Why are they, you know, why is it that high? I don't know. And I don't know if it's 

Johnny Jet (01:38:58):
When the pandemic hit Boeing had a call, they had, they invited 20 trouble. Right. I millimeters on. Yeah. And they were saying, you know how good the air quality is better than hospitals? And I asked a question, I said, should you put the air valve over you? The, the air, you know, what do you call it?

Leo Laporte (01:39:17):
Turn that air that blower on. Yeah. Yeah.

Johnny Jet (01:39:19):
What did they say? She put it on and make a force field, which I've heard many times from people. Right. And the guy from Boeing could not, he's like, you know what we're doing? We don't know study on it right now. We don't know. I'm like what? Yeah. I need to know because I've been doing this for years, decades trying to protect myself from people's germs. And am I, am I blowing the germs on me? Or am I keeping 'em away?

Leo Laporte (01:39:39):
So according to a Aaron that if the CEO two levels go above 1400 parts per million, which it was on that airplane, your cognitive abilities dropped by 50%. You get, you get foggy, not to mention because the air's not getting as changed. All of that, that they're saying about, you know your, your COVID risk is wrong. It's a lie. So yeah, I think I'm gonna bring this with me on these next two trips please.

Johnny Jet (01:40:09):
Yeah. You know, the airlines are gonna start banning them now. Probably.

Leo Laporte (01:40:11):
Yeah. They don't want you to know. Yeah. Very annoying. Very

Johnny Jet (01:40:15):
Annoying. I'm really, I'm really disappointed. Yeah.

Leo Laporte (01:40:17):
Honestly. Well, you should get this. It's they're they're not cheap. They're 250 bucks, but I ordered one cuz I thought, well, golly. I, I think I should. I need to know that. Definitely. Yeah.

Johnny Jet (01:40:30):
I think I might have to splurge and get one.

Leo Laporte (01:40:32):
Yeah. Yeah. Isn't that shocking. It also tells you what the relative humidity and temperature is. If you want to know that too. <Laugh>

Johnny Jet (01:40:41):
Yeah, but you know, maybe I saw the same tweet cause I saw, I saw a tweet or I read an article and I was like, oh, I didn't realize you could bring that on.

Leo Laporte (01:40:49):
Well, I'm not sure I would put it on the trade table for all to see,

Johnny Jet (01:40:53):
But I would, I be listen, look to the flight attendant. The flight attendants should

Leo Laporte (01:40:56):
Know. They, they probably don't know. They wanna, they don't wanna

Johnny Jet (01:40:59):
Know. They definitely don't know. They wanna know the pilots probably don't know.

Leo Laporte (01:41:01):
Yeah. So yeah. I mean, I, I guess the question is, was it that way briefly or was it that way for a long time? And then this guy, Diego Ray has one that does CO2 and radiation <laugh>

Johnny Jet (01:41:21):
Wow. Yeah.

Leo Laporte (01:41:21):

Mikah Sargent (01:41:22):
An odd combination. Yeah, it is. Here's a sensor that does sounds

Leo Laporte (01:41:25):
Like it's specifically for flying. Right? what?

Johnny Jet (01:41:29):
Yeah, like I would take night, I'd take night flights. Just to keep the radiation from my kids.

Leo Laporte (01:41:33):
Yeah. Yeah. Somebody keep it away. The chat room is saying incredibly ignorantly. Oh, you've just got COVID head you're vaccinated. What are you worried about? I'm worried about getting C you idiot.

Johnny Jet (01:41:49):
<Laugh> I'm worried about it

Leo Laporte (01:41:50):
Too. You freaking idiot. Yes. I'm worried about getting COVID. I'll tell you why. First of all, these new variants are not very, you're not very well protected. I'm quite double boosted. But as, as are many people I know who are sick with COVID yeah, sure. You don't

Johnny Jet (01:42:06):
Get right

Leo Laporte (01:42:07):
Now. You don't get terribly sick, but there's the prospect of long COVID. We don't know what the cardiovascular impact of COVID is. It seems to be dramatic and long term. We don't know what the, what the lung problems are. The heart problems. I think that that's a stupid thing. Not to mention the fact that you then are spreading it to other people you ask and those people could die. 1 million people have died. What's wrong with you. Okay. Thank you. I'm done.

Johnny Jet (01:42:36):
<Laugh> tell me how you tell me how you're really

Leo Laporte (01:42:37):
Feeling. Yeah. What an idiot. I'm this is a problem in this country. Is these people saying, oh yeah. I'm alright. Cool. Good. Cool. I'm going to visit my 88 year old mom. Hey Johnny. Thank you. Is this one of your young people's songs? It

Mikah Sargent (01:42:52):
Is <laugh>. This is Phoenix, right?

Leo Laporte (01:42:57):
Correcto says professor Laura musical director, eighty eight, eighty eight. Ask Leo the phone number, the the we'll put a link in the show notes to the carbon dioxide detector I bought, I don't know if it's the best or anything. I just noticed that my friend Harper had one. So I thought, well, if

Mikah Sargent (01:43:17):
It, I like that. It's got the little E ink display

Leo Laporte (01:43:19):
It's yeah, it's kind of cool. Isn't it? Mm-Hmm <affirmative> yeah, not cheap. 250 bucks,

Mikah Sargent (01:43:23):
But it probably lasts a long time because it's got the in,

Leo Laporte (01:43:26):
Well, that's what they said years, like four years on a set of batteries. So anyway, I'm not too worried about that. I just I'm a little worried about going on the airplane when there's no ventilation

Mikah Sargent (01:43:35):
That level. Yeah. Because even if it's just, even if it was just the CO2 CO2 makes you very sleepy you are, you are also then breathing in a lot more skin cells from other people. Like there's all this extra stuff, that's you? That high level

Leo Laporte (01:43:50):
Of CO2 <laugh> now you're scaring me.

Mikah Sargent (01:43:53):
I know. So even outside of, even if it was a normal situation, it's still not great to see

Leo Laporte (01:43:57):
That this company that makes this ANet ARA, N E T says that when the carbon dioxide levels reach 1400 parts per million, and by the way, in that airplane, it was hot much higher than that. Your cognitive abilities dropped by 50%. Yep. And we've all experienced that classrooms, particularly where the windows aren't open and it's stuffy. And

Mikah Sargent (01:44:18):
In my home studio, if I don't Havey

Leo Laporte (01:44:20):
The door and you kind of go, ah,

Mikah Sargent (01:44:23):
Honestly, you should bring an oxygen saturation tool with use too. So you can see how much oh two is in your blood.

Leo Laporte (01:44:29):
Oh, if you're

Mikah Sargent (01:44:30):
Breathing that much CO2.

Leo Laporte (01:44:31):
Oh, good thinking. Mm-Hmm <affirmative> I have that from from, from, from that pandemic. Remember that? I remember that. Yeah. John on the line from Northridge, California. Hi, John Leo and Micah, the tech guys.

Caller 5 (01:44:44):
Hey, thanks so much Leo and Micah. He's north particular call. Thank you, Leo. For all you do.

Leo Laporte (01:44:49):
Oh my gosh. You're welcome. I, I love Leo very lucky. Yes, sir.

Caller 5 (01:44:55):
Also, thank you so much for being, I guess the final nail in the decision making li back in 2013, when I purchased my 65 inch Panasonic, VT 50. Oh it, yeah. It is to this day. Beautiful.

Leo Laporte (01:45:11):
That's the, V's the vie plasma. You got one of the last plasmas ever made.

Caller 5 (01:45:16):
Yeah. It it's beautiful to this day, Leo.

Leo Laporte (01:45:19):
Yeah. We have one that every time I see it, I go, I, what, why did they stop making plasmas? Those are great screens.

Caller 5 (01:45:27):
Yeah. Even in a semi bright room. I mean, I watch my wife watches certain shows and it does get a little bit burning, but you don't see burn unless you're watching downhill skiing or something on a pure white screen. <Laugh> you know. Yeah. But any anyway,

Leo Laporte (01:45:44):
Good. I'm glad you like it. And I'm glad to be the final nail in your decision coffin, by the way. That's the new motto of the show. Yeah. We are the final nails in your decision coffin. <Laugh> love it. That that should work really well. <Laugh> what can I do? What else can we do for you today?

Caller 5 (01:46:00):
Well, I have a, well, here I go, Jim, you know, I got the old TV, I've got a early 2008 iMac, which has been just absolutely fantastic. It's out of memory.

Leo Laporte (01:46:12):
Yeah. 2000. Eight's a long time ago.

Caller 5 (01:46:16):
Yeah. The, the, the thing and the last eight years, I haven't, you know, and I don't know, I max that well, but I, I didn't stay up on it and I think they probably let notices out, but where did my eye photos go?

Leo Laporte (01:46:31):
<Laugh> oh yeah. They replaced it with photos. They took the eye. Yeah. But photos is so much like Eyeo that I don't know if

Mikah Sargent (01:46:41):
It, it could go up to LCAP. 10. Did you have L Cappy 10 installed on it before?

Leo Laporte (01:46:46):
Is that when they were placed eye photos? No,

Mikah Sargent (01:46:48):
No, no, no, no. But I'm wondering,

Leo Laporte (01:46:50):
Oh, that computer could be updated. Yeah, I think, yeah. And in the process of updating and I don't remember which Mac OS it was, but at one point when you updated to Mac O S they replaced eye photos with photos, I think it was Mojave or around about that time.

Caller 5 (01:47:03):
If I do a finder search, then I look for eye photos, I find the file. Right. And I try to double click to open it. And it says, oh no, this,

Leo Laporte (01:47:11):
You don't have it anymore. <Laugh> so you should look for a program called photos, which you should have on there.

Caller 5 (01:47:18):
Oh, I do. But it does. They're not there, you know? Oh,

Leo Laporte (01:47:21):
You're saying when you open photos, it does not see your eye photos, photos. Cause it's supposed to open that file and convert it

Caller 5 (01:47:30):
Mm-Hmm <affirmative>

Leo Laporte (01:47:31):
And it does not, oh,

Mikah Sargent (01:47:33):
I'm looking up.

Caller 5 (01:47:34):
I go back like maybe, maybe like three years, four years.

Leo Laporte (01:47:38):
And then the older stuff's gone.

Mikah Sargent (01:47:40):
Yeah. I'm seeing it's as simple as opening up the new photos app and going up to the top choosing file, clicking import, and then finding that I photos, library that you just mentioned that you had on your Mac and you should

Leo Laporte (01:47:55):
Be able to import it, import it. So you can't double click it, but you could import it.

Caller 5 (01:48:00):
Well, I guess if you have, like, I had probably thousands of photos. Okay. There it goes 

Leo Laporte (01:48:07):
Meet Mr. 39,000 photos in my apple photos. And in fact, I've crashed apple photos. There have so many photos in it that during the import process, it's actually crashed multiple times on me. I just reopen it and UGS away some more. I think it has something to do with trying to keep all of that in its head. Or maybe the CO2 levels are too high in the office. I don't know. But it does eventually get them all. And I'm now all have been for some years, fully migrated over to photos. I think there are differences. And at first I was a little perturbed as one often is when they change things. But ultimately I think photos is better and, and you will eventually like it better or, or else it will be the nail and final nail in your decision C often. <Laugh>

Caller 5 (01:48:53):
Exactly. Well, no, I wanna, this has been the most fantastic machine, this IAC. I don't know how to use it that well, but it's been fantastic and I'm willing to buy another iMac, but yeah, I can't open. Yeah. Unless it's

Leo Laporte (01:49:08):
Are you importing it now? Did you try importing it now?

Caller 5 (01:49:11):
That's what I'm trying to do. Yeah.

Leo Laporte (01:49:13):
And it doesn't open. What

Mikah Sargent (01:49:14):
Is it saying? Yeah,

Caller 5 (01:49:17):
It, I imports one file. 

Leo Laporte (01:49:22):
Well see the way photos. Okay. There's one other thing you can do. In fact, this is probably the best thing to do. So you have that old eye photos file still preserve that, that thing should be many gigabytes in size, is it?

Caller 5 (01:49:36):
Oh yeah,

Leo Laporte (01:49:36):
Yeah, yeah. Good. All the good news is all the original photos are in there. What it is, it's not, it looks like a single file. It's actually a folder. This is what apple calls a package. And if you C command click or right click on that file and select open package, you'll see it as a folder. And inside that folder will be a sub folder called originals or original photos, depending on who made the folder. Original photos contains unmotive Hays, unmodified, all the photos in your apple photos collection. So if you can't get the import working directly from that file drag or copy the original photos out of the package onto your desktop and import those, and those will all go in just fine. You haven't, as long as you still have that original eye photos file you're you're golden. You still have all your photos.

Caller 5 (01:50:31):

Leo Laporte (01:50:32):
So, right. You understand that you're gonna want the context menu, which is command click, or if you have a two button mouse, which by now almost everybody does you write, click on it and it will pop up a menu. And at the bottom of it, it says open package. That's opening that I, photos files folder and inside there's another folder, which says originals, and that's really what you want.

Caller 5 (01:50:57):
Okay. Okay. Very good. Yeah. Thanks so much, Leo.

Leo Laporte (01:51:00):
You haven't lost anything. That's the biggest tragedy of all now you're backing up. I hope. Yeah.

Caller 5 (01:51:06):
Well, yeah, I have, I drive.

Leo Laporte (01:51:09):
Okay. Okay. As long as you're backing that up I'd. Even with photos, I, I make three or four copies because the one, you know, that's one of the things you really don't wanna lose is your, your family photos, your, you know, your exactly your that's your history right there, right? Yeah. Yeah. All right. Yeah. To make a copy, even if it's just taking external drive and dragging it over before you mess with that eye photos file. I don't want you to, I don't want that to get damaged anyway, cuz that's the one copy you have right now of everything. Keep that safe. Okay.

Caller 5 (01:51:42):
One quick question, Leo. Sure. What is 181 gigabytes of other

Leo Laporte (01:51:47):
<Laugh> crap. It's junk. It's crap. And it's a really big annoyance. Apple does this to us. It's it's a cash basically. It's data files from your messages, from your iMessages. It's a bunch of other stuff. There's no easy way to get rid of it, except for rebuilding the phone or the drive. It's supposedly gonna get cleared out over time.

Mikah Sargent (01:52:10):
Yeah. There's an app. I recommend if you're willing to pay for it, it's called clean my Mac and it, I, I actually do use this app. It's made by folks. Yeah. Who who are working really hard to make sure that your system is clean.

Leo Laporte (01:52:24):
Okay. As soon as it hits that stab, you can't say anything. Okay. Cause the what happens is it goes, and then it continues on that. Stab has a a queue for automation machines. So half of the stations you got cut off in the middle of a sentence. So if, if you can't, soon as you hear that music, you gotta start wrapping. And if you can, I mean, if you do wanna say something like that, which is worth saying, say, hang on for a second. Got it. To do after Leo Laport or mic Sergeant, the tech guy mm-hmm <affirmative> but your, your last word should be pimp at that pimp because otherwise I mean, not, not everybody, not everybody says Lauren, that some people, but enough are automated that no, they'll keep you going, but they get mad because you're eating into their ad time. <Laugh> do they though. They do. Okay. And then they speed you up so that they can fit all the ads in. Right.

Mikah Sargent (01:53:28):
Hey, that's you

Leo Laporte (01:53:31):
Basically the, I mean, I miss it. I do miss it sometimes often, but yeah. In fact lately, cuz you told me Laura that, oh it doesn't have to be exactly. There's a second or two. Yeah. So if you're just wrapping up that sentence at that bump you're okay. But it's better

Mikah Sargent (01:53:49):
To not even

Leo Laporte (01:53:49):
Be a message. Ideally you don't, you don't wanna do that. Yeah. And it's hard to do cuz I, I, I took me years to not run into it, but that's why I needed this clock, which I still haven't put on this thing. I gotta do that.

Mikah Sargent (01:54:01):
Honestly. There's a lot more hedging I was gonna do. Cuz some people think that

Leo Laporte (01:54:04):
No hedging clean. My Mac is not clean. No hedging. There's no room for hedging, no hedging. And that's the other reason I don't bring up clean my Mac <laugh> because you're right. If you're gonna say clean my Mac, you gotta hedge it and I don't want to hedge it. Well, Hey, Hey. Hey. How are you today? Leo Laporte here. The tech guy, time to talk computers, the internet, home theater, digital photography, smartphone smart watches. Micah sergeants here. He's here to help you. Your tech guy too. Eighty eight, eighty eight. Ask Leo is the phone number (888) 827-5536. Toll free from anywhere in the us or Canada outside that area still reaches, but it's gonna be via Skype out. Something like that. Mark is in Idaho falls, Idaho. Hello, mark. Welcome to the show.

Caller 6 (01:54:48):
Hello Leo. First time caller back to the carbon dioxide. Radiation monitor. Yes. comment. People can get a medical isotope from their from their hospital and three hours later is on the plane with you. Ah, and they can be re they can be reading pretty 

Leo Laporte (01:55:13):
It's not cosmic raise. It could be my seat partner. <Laugh>

Leo Laporte (01:55:18):
That's good to know. I wasn't gonna get an isotope monitor, but that's actually good information. And you know, there, you know, OSHA says you're not gonna die unless you know, there's like something like four 40,000 parts per million of CO2 in the air. But yeah, but you know, outdoor air is about 200 to 400 parts per thousand. You might get a little drowsy after a thousand. I don't expect to see an airplane at close to 2000 parts per million. I think that that's where that's a concern, right? Not from suffocation, but from COVID exposure cuz you know, that means they're not, not exchanging the air and they promised it, they promised they would exchange the air. So that's why we were talking about,

Caller 6 (01:56:00):
Okay, now,

Leo Laporte (01:56:02):
Now my now onto your Android phone, which is much more important.

Caller 6 (01:56:06):
I've got an Android. Yeah, I've got an L L G G six. Okay. And it the battery is getting weak. So it powers itself down every so often when I'm least expect and most needed <laugh> of course. And when I power it back up again I Barnes and noble has that app, that reading app is embedded itself to where it starts itself up. And I don't want that to start itself up is there's some way I could stop it from doing that.

Leo Laporte (01:56:40):
Yeah. I mean, let's first talk about the battery thing. The phone's about five years old now that's about when batteries start to run out all lithium ion batteries have a a number of discharge charge cycles, usually around 500 after which they stop taking a charge. Here's the problem. LG has gone out of the phone business. So I know you ain't going, I'm sad. You ain't gonna get another battery for that in all likelihood you might be able to, if you could figure out how to get it in there and there might be somebody at youre eye fix or somewhere like that, that will put it in. But yeah, certainly you don't want things auto starting. Let me ask you about how it's auto starting. Is it, is it when you download a file at auto starts?

Caller 6 (01:57:23):
Oh no. I I'm the one that's recharging. I I've got a, a backpack, but it's on the back of the phone. Yeah. So it's it's a battery.

Leo Laporte (01:57:34):
Good. Well that'll help. Right? That keeps it going. That's one thing you could do certainly is get an external battery. That'll keep it going. That's good.

Caller 6 (01:57:41):
Right. And so, but

Leo Laporte (01:57:43):
What's Barnes and noble app that's launching automatically. That's what I'm curious about. You don't want that to launch cuz it uses battery life,

Caller 6 (01:57:53):

Leo Laporte (01:57:54):

Caller 6 (01:57:56):

Leo Laporte (01:57:59):
When does it start? It's the no

Caller 6 (01:58:01):
At, but the thing is when, when Bartons and noble kicks in, it locks my phone so that I can't do anything. Oh. And the only way I can get back in my phone is to bring up the settings and get into applications and shut down the Barnes and noble reader. That's

Leo Laporte (01:58:18):
Not good. And

Caller 6 (01:58:19):
Then I can get, then I can get access to my other

Leo Laporte (01:58:21):
App. That's a separate problem. That's a bad app. I would try. Oh, okay. Yeah. I would try uninstalling it and reinstalling it. Oh, okay. And make sure you have the latest version. Let me just look and see when they released the latest version. Did they put a date on here May 24th. So they certainly have updated it in the last couple of weeks. It may be because they had this problem. They knew about it. Best way to fix this, in my opinion go into the apps in your settings, stop the app. There'll be a, there's a, if you go look through your apps, you'll find the Barnes and noble nook app. You stop the app. Then you delete its cash and data. And then you uninstall the app. You want to get rid of all traces, including the books you've downloaded. Now this is a pain I know. But part of the problem may be that you have a book that's corrupted when it loads it up, it go it crashes. So you wanna start with a fresh install of the app and new downloads of all the books and then see if that fixes it. I bet you it will.

Caller 6 (01:59:24):
Okay. Okay. I'll try

Leo Laporte (01:59:26):
That out. It's not supposed to do what it's doing, mark. You're welcome. It's apps are never, to my knowledge, are they designed to crash on opening and lock up your phone and keep you from doing anything else? Unless, I mean, it's possible with a reader app. There's some setting that says, you know, stay in front all the time. I,

Mikah Sargent (01:59:43):
Yeah. Like if you, if you, if you took a, a, a tablet from a Barnes and noble and tried to make it your out of the, you know, the head,

Leo Laporte (01:59:51):
Oh, that would be a problem. Yes, exactly.

Mikah Sargent (01:59:52):
That's the only situation where I could see that

Leo Laporte (01:59:55):
With Android there. If you go in the system, it's actually a good kind of thing to know about you go into the system settings, go to the apps. You'll see. As you scroll down a list of all the apps, you can go into any individual app, you can do a number of things, including clear the apps, cash and data. In the case of this book, it nook book, app, it would delete the books. But the app might be fine after you do that, which would then say to you that would tell that would be the clue that there's a corrupt book in your, in your list of books and that's causing the the crash. I bet you, that's what it is. Doug spring hill, Florida. Hello, Doug, Leo LaPorte, micro Sergeant, your tech guys. You got two of us today.

Caller 6 (02:00:38):
Okay. Yeah. Well thank you, Leo. Maybe, maybe if I tell you what I'm trying to achieve might be easier,

Leo Laporte (02:00:44):
Always the best way to do it. Say here's what I wanna do. How do I do it?

Caller 6 (02:00:48):
Okay. So actually what what's not happening is my sound bar is not always coming on and I, I have a VI smart TV and I shut the speakers off on it. And you know, I want the sound bar to turn on and have the surround speakers come on. And I don't know if I have a bed arc port in the TV and it's not always sending the signal to the sound bar, but I don't always get that little blue light that you're looking for. You know, the little white lights go up and down telling you that something's going on, right. But when that blue light comes on, I know I'm gonna get volume. And it's very much of a hidden miss every time. And one thing sometimes that they, I called Visio, they say, I'll press the power button and the Bluetooth button on the sound bar. Sometimes that work unplug the sound bar. Sometimes it works. If I use the remote on the TV and shut the TV off and turn it back on, I, I just can't get it to work consistently

Leo Laporte (02:01:44):
Physio, TV and vis soundbar. You'd think those would work. You're doing the right thing. You're connecting them via an H G M I cable from the TV's ARRC port. That's the audio return channel. That is, I I've recently learned. I used to think that the digital connection the optical connection was the same as the arc, but I've learned in fact arc can do a lot more. So you always want to use, if you have it on your soundbar arc the soundbar I'm surprised it is turning off at all. Are there, I mean, there's no reason to turn off a soundbar. It's not using any juice unless there's something going to it or it's using a minimal amount of juice. So you're, are you turning the soundbar off?

Caller 6 (02:02:26):
Oh, well I don't think I am.

Leo Laporte (02:02:29):
<Laugh> it's just turning itself off. There's also something in a TV in TVs, and I don't remember what Visio calls it, but the, the industry term is CEC and it is, this is a technology that is kind of hit or miss when it works. It's great. The idea of CEC is that if you turn on one device in your video chain, all of the needed devices will also turn on. And similarly when you turn off a device, it will turn off all the devices. So look in your CEC menu on the Visio. I don't, you know, I'm not, I'm not sure how the Visio soundbar, normally you never turn off a soundbar, but maybe it's set up that when you turn off the TV, it turns off the sound bar and you turn on the TV. It turns on the sound bar. In that case, it would be using CEC. So make sure CEC is turned on. In some TVs you can say use CEC to turn things on, but not to turn things off. If you have that setting, do that turn off the part where it turns things off. Maybe just turns it on. You just wanna turn it on. You never want it to turn it off. Make sure the TVs set properly to use the sound bar, not the TV speakers. I, I, I think it's probably gonna come back down to this CEC thing. 

Caller 6 (02:03:55):
And that's in the settings on the TV,

Leo Laporte (02:03:56):
It's on the TV. That's right. Does the sound bar itself have settings?

Caller 6 (02:04:02):
A across the top of it, there's a, you know, a power button of, but, but

Leo Laporte (02:04:05):
Yeah, there's no app or anything like that.

Caller 6 (02:04:08):
No. No.

Leo Laporte (02:04:09):
Okay. Yeah. This, you know, the, some on some setups and maybe it makes sense cuz it's Visio Visio. H G M I a can turn off the sound bar using CEC when you're done saves a little power. So, you know, maybe that's, I'm, I'm one of those guys that goes around the house and turns off all the lights before I leave. <Laugh> right. If you're that kind of guy, you don't want to leave the sound bar on. So that's, that's probably a setting in the, in the TV. I would look at that and go specifically, look at the CEC stands for consumer electronics control and it's, it's got a different name with every company. I don't know what Visio calls their CEC. They,

Mikah Sargent (02:04:50):
It looks like they call it CEC. They don't it a

Leo Laporte (02:04:52):
Special, oh, thank you. Visio for eliminating the confusion. So yeah. Am I 

Caller 6 (02:04:58):
So I should make sure that's on

Leo Laporte (02:05:00):
Yes. Turn on CEC mm-hmm and then you, you might play with other settings, like things like turns power off when you turn off the TV and so forth. Do you wanna turn on that? You want the sound bar to come on when you turn on the TV, right?

Caller 6 (02:05:13):
Yeah. I mean, yeah. I don't wanna have to go through that every time. Unplugging it turning the TV on and off.

Leo Laporte (02:05:19):
Yeah. That's annoying. Come on. Yeah, this is by the way, constant problem. I've been fighting with this with another television sound bar in a, in, in my, my wife's office. And it's just a constant problem. And eventually you'll figure it out. <Laugh> this has to be on, that has to be off. This has to be in, this has to be out and it'll all it'll all work. <Laugh> I sum, I see scooter X, Mike has given us a link to Visio support. My soundbar won't turn on, but it, does it have anything useful in there or is it just the usual?

Mikah Sargent (02:05:49):
I actually found a different okay. Document that will include in the link a link in the show notes, Visio, soundbar, HGM, I R not working here's seven different things that you can try. So oftentimes this does come down to troubleshooting because you never know exactly what it could be. So tech I and look for the link the product analyst, and it has a whole bunch of different options that you can try. And if you're willing to commit to, you know, going through them, we'll, it'll help you

Leo Laporte (02:06:15):
Figure out what it's the other thing I would raise this issue, cuz it's driving me nuts. HG, I cables I have, has anybody else experiences? This can get loose. The, my port can get loose and the connection can be intermittent. And I have a real problem on my wife's TV because she's got a treadmill in there. She's got a, you know, bunch of things that jiggle the floor. I think that those, that HTM, I port's been kind of loosened. And so the TV will intermittently come off. The sound will intermittently come off. And I think it's cuz of a bad connection with H D M I I just recently yesterday ordered six new H D M I cable from cable matters. Their, their, I get best cables. Mm-Hmm <affirmative> just to see if that's gonna fix it. But I think that these holes also the, the ports themselves get bent or, or, or somehow widen. This is not an unusual problem when you, especially when you have type C has this problem too. Micro USB really had this problem when you, when you're plugging something in and again, and again, and again, these ports start to get a little flaky. And so that's another possibility that you're that the signal between your TV and that sound bar isn't always being seen by the soundbar. The blue lead only comes on. If they've got a good connection. Cable's

Mikah Sargent (02:07:28):
The first thing I try with troubleshooting.

Leo Laporte (02:07:30):
Yeah. Cables are a nightmare. Yeah. And, and, and dwindle saying our chairman, I get this too. And it's very frustrating TiVo or this TV, or come up with a saying thing saying I can't play this because HDCP P copy protection is not enabled. Yes, it is. You played it three minutes ago. It's enabled. And I think, again, this is a loose cable signal's got not getting through. I hate copy protection. Eighty eight, eighty eight, ask Leon on the phone number (888) 827-5536 Tori from anywhere in the us or Canada. Mica Sergeant Leo. Leport we agree on one thing. Cable matters. Cables are the best, right? They're good. Indeed.

Mikah Sargent (02:08:10):
Yeah. Fantastic. Yeah.

Leo Laporte (02:08:11):
Not a sponsor. You just, we like them. I, I, thanks. Now we have a bunch of nonfunctioning cables. John sets when he got his new TV, brought in his old cables to TWiT and bought all new ones. So I just got in the, you know, Amazon yesterday, six HDM, I cables. And I'm gonna go through her whole setup, replace all the old cause you know, I just have a box of H DMI cables. Yeah, same. I'm gonna replace those all with brand new cable matters. H DMI 2.1 cables. We'll see. I hope it's driving me crazy. She says, let's get a new TV. I said, I don't wanna buy any new

Mikah Sargent (02:08:48):
Tvs. That's the TV first.

Leo Laporte (02:08:49):
It's nice. This is actually the, the Panasonic Vera plasma. It's a nice TV. It does. It has four HTMI ports in imports. Yeah. But by now they're all Whopper Jod <laugh> so I'm, I'm convinced that old the TV. Well, it's pretty old TV and I'm convinced it's that.

Mikah Sargent (02:09:13):
I wonder if you can, if you could take the back off of it and re tighten

Leo Laporte (02:09:17):
The, there is a screw on HT. I porch, you can tighten, but there as tight as it can be, I think I'm gonna get some gorilla glue.

Mikah Sargent (02:09:22):
There you go. There you go.

Leo Laporte (02:09:27):
I wanna get some gorilla glue. You can, I don't wanna put glue in the port cuz you go on block the context. So get the thing in there, get it in really good. Get a good signal. And then gorilla glue around the edge. Maybe I

Mikah Sargent (02:09:37):
Don't, or you could get some of those little plastic ties that you, that have a sticky on it. You stick it to the back of the TV. You put the cable through, tighten it, tighten it, tighten

Leo Laporte (02:09:44):
It. Yeah.

Mikah Sargent (02:09:47):
Yeah. Strain relief. Exactly.

Leo Laporte (02:09:48):
Yeah. I, I honestly think it's the ports jiggle relief. And what I have done I'm ashamed to admit is take a screwdriver and bend the metal on the HT. I ports in to make a tight connection. But I, oh, I see if that's working this episode, that tech guy brought to you by cash fly quite literally brought to you by cash fly. We've been using 'em for over 10 years. When you download an episode, when your podcast application gets an episode, it's getting it from a server close to you on the cash flying network. There are content delivery network and they are amazing 50 locations around the globe guarantees our content gets to you as fast as possible. 10 times faster than the old methods we were using. It's on six continents so everybody can get it faster, 30% faster than other major CDNs, a 98% cash hit ratio and a hundred percent availability in the past 12 months.

Leo Laporte (02:10:46):
In fact, I could say this, we have never had a problem in more than a decade of using cash fly cash. Flight's just been a boom to us now, cash flow's introducing. I love this ultra low latency video streaming. Now we're not talking the unreliable web RT. So see solution you might have seen before. This is web socket live video scales to millions is incredible and you can go live in hours, not days. And the latency sub one second latency. That's pretty amazing. So go to cashflow, ask 'em about the ultra low latency video streaming. While you're there ask about SOS. We've been using this for some time. The storage optimization system that reduces bandwidth increases your cash hit ratio to 100%, takes a load off your origin servers, your S3 bills go down. We put all our content on cash fly. So there's no transit from our origin servers to cash fly where we do it once.

Leo Laporte (02:11:43):
And then from then on it's fast, it's easy. They also have fully managed CDN solutions for people who don't wanna be worried about any of this stuff with their elite managed packages, you'll get V I P treatment 24 7 support response time in less than an hour cash flying lightning, fast gaming, faster downloads, zero lag, zero glitches or outages, mobile content optimization that offers automatic and simple image optimization. So your site loads faster on any device, ultra low latency video streaming sub one second latency to more than a million concurrent users, multiple CDNs, 50 plus all over the globe for redundancy and failover. I mean, you just can't get better than cash flow. Try cash flow right now. And they're 24 7 365 priority support. They're always there when you need them. They've been there for us for a decade and I think you'll love them. Go to You've heard me say it before. CAC E F L Thank you. Cash line. Is this one of your young people's songs? I don't recognize one. This is more, my, this is more my, my generation. I could tell by the guitar Leo Laport, my Sergeant, your tech guys, 88, 88 as Leo, Dick D Bartolo Mads mad writer is coming up, but first Tom, on the line from Ventura home of the new Mac OS. Hi, Tom's true.

Caller 7 (02:13:13):
<Laugh> Hey Leo, how are you?

Leo Laporte (02:13:15):
I am great. How are you? 

Caller 7 (02:13:17):
Good, good. I've got a question. This is timely. I was listening to the show and I'm in a bit of a quandary. I switched over from an old Mac, nine 11 two, 2011, which I had on the SD drive and it was great except I can't, you know, upgrade a lot of things. So I'm switching it over to a 2017, which has the old HHD drive or whatever they call 'em H D D drive. And I want to use a SSD portable as my primary startup drive. Did you have any issues with doing that?

Leo Laporte (02:13:52):
No, not at all. In fact it should be faster. Does that the 2017 probably has Thunderbolt two on it. I'm thinking what is the, it does.

Caller 7 (02:14:02):
Yeah. Yeah, I think it does.

Leo Laporte (02:14:03):
So that's not, that's not as fast as Thunderbolt three or, or Thunderbolt four, but probably as fast as a spinning drive, an H D D yeah. At the very least exact time. Yeah. And and a Mac will boot from that external drive without any issue, you know, there's a, I think they still include this disc called this control panel called startup disc where you can actually say, this is the disc I want to boot from. Or you can just hold down the option key when you're booting up and choose the, from the bootable drives available to you. But absolutely you can do that. In fact, it's one of the reasons I recommend and use a, a backup program for max called super duper, because with super du, if you have an internal drive, you can use SuperDuper to create an external butable external drive and keep it up to date so that if the internal drive dies instead of panicking or shutting down and going to the shop, you can just reboot and start from the external drive. And because you've been using super duper to keep it up to date, it's exactly the same. So yeah. Thunderbolt Thunderbolt to get the fastest connection, you can obviously

Caller 7 (02:15:08):
Sure. Yeah. Well, that's the one I'll do at sand disk has a, yeah. Has a new gen two. <Inaudible> perfect. So I use one of those now. Now what do I do with the internal? Can I use that as a backup or?

Leo Laporte (02:15:21):
Sure. I mean, it still works is the issue just that it's too slow,

Caller 7 (02:15:26):
Extremely slow. <Laugh> I mean, it's unbelievable. I, I, I, I, I can't believe the apple can put out the private claim. Was

Leo Laporte (02:15:32):
It extremely slow when you bought it?

Caller 7 (02:15:36):
Yeah. Four minutes to boot the damn thing.

Leo Laporte (02:15:39):
Oh no, no, no four. So here's the thing. Get SuperDuper crew, make that external drive, copy it over. It's gonna take a while and then wipe the internal drive. There's something wrong with it. It, it could be to just reformatting it and, and redoing it might fix that. So, you know, what happens with hard drives, especially spinning hard drives. If they get hard, if a sector gets hard to read, the, the operating system will try many times. If you have a swath of sectors in an important part of the drive, like the boot area, the operating system might try three times, four times to read each sector and then go to the next one, then try three or four times then go to the next that that's why it takes four minutes. Sometimes formatting the drive is sufficient.

Caller 7 (02:16:25):
Okay, well, so,

Leo Laporte (02:16:26):
But yeah, boot to the external don't suffer. No more suffering, Tom.

Caller 7 (02:16:30):
Great. Thanks

Leo Laporte (02:16:31):
Leo. You're welcome. Leo LaPorte, Mica Sergeant your tech guys, Leo LaPorte, Mica Sergeant your bad boys, tech guys, 88 88. Ask Leo Dickie Bartolo, Mads mad writer coming up. Brian's on the way on the line from Richmond VA. Hello, Brian.

Caller 8 (02:16:52):
Hello, Leah and Micah. How are you gentlemen? 

Leo Laporte (02:16:54):
We are, well, how are you, sir?

Caller 8 (02:16:57):
I'm good. I am listening in Richmond, Virginia on the great 50,000 wa w R V a great station.

Leo Laporte (02:17:02):
Awesome. Thank you. W R V a we appreciate it. Absolutely.

Caller 8 (02:17:05):
Yeah. Hey, listen. I also I do a radio show on a convers station here in town, on the side. Nice. and I'm trying to record the show on my iPad. There was a website that I could use, but somehow the station lost connection with that website to record it. And I'm now trying to do it in the radio studio on the iPad. And I don't know if, how I need to do it. I bought one of these apple connectors today. I bought a lightning, the headphone Jack and I wanted to know if that could be

Leo Laporte (02:17:37):
Possible. No, unfortunately it's going the other way. So it's lightning out, not lightning in.

Caller 8 (02:17:43):
Oh, gotcha, gotcha. Gotcha.

Leo Laporte (02:17:45):
Okay. Does the station stream?

Caller 8 (02:17:47):
They do. And we used to, I used to, like I said, I used to be able to record the stream on a website, but they change the link and I'm unable to do that

Leo Laporte (02:17:57):
A lot of streaming, unfortunately. And it's just kind of up to the streamer does not let you theoretically record that. You know, that's kind of okay. Their idea, Mike is our iOS expert. I'm gonna throw this in his lap.

Mikah Sargent (02:18:10):
Honestly. I think the simplest way is just to use the built in screen recording feature on an iPad. You're gonna get a large file. But it's going to have the audio that you have from the

Mikah Sargent (02:18:20):
Stream, the stream that you're doing. Yeah.

Leo Laporte (02:18:22):
So it's what we call the analog hole. You're taking advantage of the fact that, you know, even if there's no support for downloading the stream, cuz that's the funny thing when you're playing back a stream, you're downloading it. Mm-Hmm, <affirmative> the only, the only difference between between listening to a stream and downloading a stream is that those packets are played and then discarded and instead of saves to the hard drive or in the case of the iPad, the SSD. So yeah, just, I didn't even think of that. Sure. Screen recording. You're gonna get video along with the audio, but at least you'll get it.

Mikah Sargent (02:18:53):
Yep. And then if you want to, afterwards, you can just save the, the, you can export the audio separate from the video.

Leo Laporte (02:18:59):
This is an example where the iPad is AO yet had a desktop computer. Right. Some of the things you expect to,

Caller 8 (02:19:05):
To do, you know, the radio station I'm at is so cheap that there's no Adobe audition in the studio, which would normally be my that's

Leo Laporte (02:19:12):
What you use. Yeah. So yeah, if you, so if you can get, so the other you've got obviously output from the board, that's why you were hoping you could maybe put it in the headphone Jack, but unfortunately it's a one way street. It doesn't record. But there are, I believe ways to, I don't know if it's an apple adapter, so what you'd need is a lightning adapter that would take audio in mm-hmm <affirmative> USB audio would work. Right. So if you had a device that an analog to digital converter that would convert the an, is that the only way you've got the audio from your radio show as a, as like a headphone is audio analog audio.

Caller 8 (02:19:53):
Yes. They're in the studio. Yeah. Yeah.

Leo Laporte (02:19:56):
So there's yeah.

Mikah Sargent (02:19:56):
If you've got, if you've got audio essentially, then if wouldn't use an iPad for this, but just any kind of recorder would work in the situation. Yeah. So like as zoom,

Leo Laporte (02:20:06):
Yeah. Zoom recorder work. You don't have to put it on the iPads than that.

Caller 8 (02:20:09):
Yeah. A cassette even. Yeah.

Leo Laporte (02:20:11):
Yeah. Well, when I, in my day back when I was in college radio, we had a big reel to reel in the back of the studio. Sure. Yeah. And it was it, we called a skimer cuz it would only go on when you turn the microphone on and as soon as you turned the microphone off, it would stop. So you didn't get the songs in the air check.

Caller 8 (02:20:29):
So, so in my, in my real life, I actually work at w R V a. Oh nice. I'm I'm the traffic director and I've been in the radio business for 35 years. So I remember all those. Remember those,

Leo Laporte (02:20:39):
You remember that? Yeah, the skimers absolutely. Yeah. And there's also a logger that's running. I don't know if stations still do this. I certainly don't do it on a reel to reel, but we had a really slow tape deck. We would go three and a half inches per, per second or something like that. And it would record everything for FCC and legal purposes. But yeah, I think those days are all, they're all replaced by digital digital means now,

Caller 8 (02:21:02):
Well, I'm gonna try to use the I will try to utilize the screen recorder. Is that something I have to download on the iPad or

Leo Laporte (02:21:08):
No, it's built in yeah.

Mikah Sargent (02:21:09):
Built right in. And I've got a link in the show notes tech I that has the apple support document that shows you everything you need to know to be able to use

Leo Laporte (02:21:16):
It's if you just pull down from the right hand corner that's your control panel and you, what is it called? The

Mikah Sargent (02:21:22):
Control center control

Leo Laporte (02:21:23):
Center. You can add, you know, if you go in the set, the control panel and edit, I gotta get all this terminology, right. If you go into, what do they call it on the settings

Mikah Sargent (02:21:33):
Settings app, you go to the control center, then you, you can add option to add

Leo Laporte (02:21:37):
Different the sound recorder or the screen recorder. And then that way you'll have a button in the control center. So it's very simple. You swipe down from the right press, the button you're recording.

Caller 8 (02:21:47):
Gotcha. Okay. Wow. Really enjoy your, your guys. What's the every week what's the team, the version team. What's

Leo Laporte (02:21:52):
The team mascot for this college.

Caller 8 (02:21:57):
So it's the Richmond spiders actually.

Leo Laporte (02:22:00):
Oh my God. <Laugh>

Caller 8 (02:22:02):
Oh yeah,

Leo Laporte (02:22:02):
No, I'm not messing with those guys. Holy

Caller 8 (02:22:06):
You need about you need about five or six different mortgages on your house to afford to go there.

Leo Laporte (02:22:13):
The Richmond

Caller 8 (02:22:14):
Wish of about 80 grand a year.

Leo Laporte (02:22:16):

Caller 8 (02:22:17):
Oh yeah. Oh my God. It's yeah. I'm not a student only work on the it's a student station, but really over the years it's kind of evolved into more of a community station and nice. Those guys have been doing radio shows over there for 40 years.

Leo Laporte (02:22:31):
Honestly. That's what college radio should be. My, my college station in my youth back in the seventies was also community driven and that way the students get access to real people. I think it's a great idea. So yeah. Good. Good for you. The Richmond spiders, university of Richmond ghost spiders. <Laugh>

Caller 8 (02:22:52):
I don't punk. I do a, I'm an old man, but I do a dance music show, current dance music. So it's

Caller 7 (02:22:58):

Leo Laporte (02:22:58):
Nice fun.

Caller 7 (02:22:59):
No sports

Caller 8 (02:22:59):
Talk. I'm my,

Leo Laporte (02:23:00):
You know, all you own all this stuff that Michael likes <laugh> politely appreciate it, Brian. It's nice to talk to you.

Caller 8 (02:23:07):
Good to talk to you, gentlemen.

Leo Laporte (02:23:09):
All right. Go spiders. And when I say go spiders, I mean go get the heck outta here. Scott, on the line from Los Angeles. Hi Scott.

Caller 9 (02:23:17):
Hey hi Leo. I I'm always been a PC guy, but I discovered LIDAR. And so I got an iPad pro and I used to be able to like a year ago, do snap drop to transfer files from anything into or out my iPad into my PC mm-hmm

Leo Laporte (02:23:41):
<Affirmative> oh, that's cool.

Caller 9 (02:23:42):
It doesn't work anymore.

Leo Laporte (02:23:43):
Oh, pardon? That's cool. I didn't know about snap drop. So it was like airdrop, but it was for for windows,

Caller 9 (02:23:51):
Windows, Android, anything? Yeah.

Mikah Sargent (02:23:53):
Linux, et cetera. Oh yeah. I've got a replacement for you, Scott.

Leo Laporte (02:23:57):
I didn't even heard of it. And it's gone already.

Mikah Sargent (02:23:59):
There's an open source app called land drop L a N drop. And it is N drop. Yes. A N drop. And it's available for Linux. It's available for Android. It's available for iOS. It's available for iPad Mac. I get this et cetera. And it lets you do that exact same thing. It uses the local area to let you drop files between those different devices.

Caller 9 (02:24:20):
Oh fantastic. It's I've been, I've had to resort to sneaker

Leo Laporte (02:24:25):
Net external drive. Yeah. USB key transit. Yeah. Oh, I'm gonna, I had no idea cuz I, I like you. I use variety of operating systems. You are, you, you say you're in the film industry.

Caller 9 (02:24:37):
Yeah. So I I'm a production designer, art director. Oh neat. And with the, with the LIDAR where it would normally take me or take two people to measure out a home you do it in LIDAR, take it back and you pull measurements off that. Wow. And put it into sketch up and then to unreal and you know, just,

Leo Laporte (02:24:59):
You even have a 3d layout. You can, you know exactly what you've got to work with. And that's really cool. Well, I think we've talked before, right Scott?

Caller 9 (02:25:07):
Yeah. I I've. I was <laugh> I've been listening or watching you since the TV days.

Leo Laporte (02:25:13):
What are you working on this this week?

Caller 9 (02:25:16):
This week is a Disney show. Fun. fun is called launchpad.

Leo Laporte (02:25:22):
Oh, neat. Oh yeah. Okay, good. That's exciting. And did you work on Westworld?

Caller 9 (02:25:28):
I worked briefly on Westworld,

Leo Laporte (02:25:31):
I guess. That's premiering then

Caller 9 (02:25:33):
Guys deleted.

Leo Laporte (02:25:34):
Oh, well Westworld needs art direction. Like any other world. It's good. Good to talk to you. Scott. Land Hey, it's great to talk to you. Call back again. Anytime Leo Laporte mic Sergeant, the tech guys. Yeah. Scott's cool. Scott, get Scott works on some cool stuff. That's super neat. Yeah. Launch pad. Huh? Is that, is that I wonder when that's coming out

Caller 9 (02:26:00):
That I don't know when they're gonna put that back out. So I don't know. We're just in the middle of just start tomorrow or Monday, we start filming day one.

Leo Laporte (02:26:09):
Nice. And what are the COVID protocols like nowadays? Are they better or easier or?

Caller 9 (02:26:16):
No, it's about the they've pretty much if you're in, what's called zone a, which you're next to the actors and then you get, you get tested twice a week and then if you're in zone B, which I'm in, I don't like to get around actors. I don't need to be around them. I just need to be around the set. Yeah. It's once a week you get tested.

Leo Laporte (02:26:38):
Okay. That's not so bad. Yeah.

Caller 9 (02:26:41):
No, it's just, it, it is a pain in the butt because you gotta, you know, you get your so little time and you gotta wait around right. For the test to come back before you can go on to the work. Right.

Leo Laporte (02:26:53):
<Laugh> right, right. <Laugh>

Caller 9 (02:26:56):
And you will see people going get their test and they'll boogie on in anyways. <Laugh>

Leo Laporte (02:27:02):
I'm cool, man. I'm cool.

Caller 9 (02:27:04):

Leo Laporte (02:27:05):
I just think what you do. I just, we talked about this last time is just really neat. Art direction is so little appreciated and yet so important to any film or TV show. It's just really a big deal. Yeah.

Caller 9 (02:27:17):
Yeah. And I'm a little pissed. They they took the art director production designer Oscar off the television now. Oh, I know.

Leo Laporte (02:27:28):
Oh, you get, there's one of those where they do it earlier. And then you get a little quick mention in the award show.

Caller 9 (02:27:34):

Leo Laporte (02:27:35):
Maybe that sucks. They blew it this year. They really blew it. I, I did not like that. The way they did that, I thought that was disappointing and yeah, no art direction deserves an Oscar. That's a big deal. That's

Caller 9 (02:27:47):
Yeah. Well we get one, but we just don't get, you

Leo Laporte (02:27:50):
Know, but they, they need to credit the crafts. I really think so. I think that's so important.

Caller 9 (02:27:53):
Absolutely. Yeah, absolutely. Cause without it, what do you got?

Leo Laporte (02:27:57):
You got a couple of dope standing on an empty stage. That's what you got. <Laugh>

Caller 9 (02:28:02):
Hey, you got a couple of actors slapping each other. Yeah.

Leo Laporte (02:28:05):
I just saw the Nick, the new Nick cage movie, which is a little bit of a tongue in cheek mocking of actors. And I thought it was very, very funny. I, I really enjoyed it. I have to watch that. Yeah. The unbearable weight of massive talent <laugh>

Caller 9 (02:28:21):
No, no,

Leo Laporte (02:28:22):
<Laugh> right. I mean, it's a little broad at first I thought it was gonna be, you know, kind of a sly parody of Nick cage and it is, but it's also kind of ends up being a Nick cage movie. <Laugh>

Caller 9 (02:28:35):
Yeah. He's a character in himself. Yeah.

Leo Laporte (02:28:37):
Oh, I, I bet I can imagine. Yeah,

Caller 9 (02:28:40):
He is

Leo Laporte (02:28:41):
<Laugh> but he's made so many great movies and then squandered it all, which is so sad. Yeah.

Caller 9 (02:28:47):
Yeah. That's that's when they get big, really big in their head. Yeah. And they think it's gonna always last. Yep. And suddenly the phone's not ringing as much. I mean, yep.

Leo Laporte (02:28:59):
That's kind of part of the premise of this. He agree. He's so he's broke. So he agrees to take a million dollars to, to be a guest at some billionaire's birthday party. <Laugh>

Caller 9 (02:29:11):

Leo Laporte (02:29:11):
Which is pretty hysterical.

Caller 9 (02:29:14):
That does happen.

Leo Laporte (02:29:15):
Of course it does. Of course

Caller 9 (02:29:17):
It does. The, the B actors are taking anything. They can do

Leo Laporte (02:29:21):
Anything they get that's right.

Caller 9 (02:29:23):

Leo Laporte (02:29:23):
<Laugh> Hey, I'll I'll talk to you again soon. Scott stay well, very good. Keep working for the tip. Okay. Thank Micah. Yeah, no problem. I wish I could do that. Can you, you can do that Micah. Right? What? <laugh> Dick, can you do that? <Laugh> no, no. <Laugh> I be, he used to it's disco. Dick B dark hobo. No minute. That's the one. Oh, that's great. That's great. Mad. Magazine's mad writer and our gizmo wizard. We call him the GWiz. Hello? Dickie. D

Dick DeBartolo (02:30:05):
Leo, how you doing pal?

Leo Laporte (02:30:06):
I am great. How are you?

Dick DeBartolo (02:30:09):
I am good too. And you can put your wallet away because I'm doing an all scam spot. Ooh. Okay.

Leo Laporte (02:30:19):
It's all. Don't buy this.

Dick DeBartolo (02:30:21):
Yeah. Well the first Leo is the most involved scam I've ever heard of. Okay. So I get a call. This is spectrum. We're looking for Richard D Barlo that's the account.

Leo Laporte (02:30:35):
That's your ISSP, right? Yeah.

Dick DeBartolo (02:30:37):
Yes. Yeah. So I said, yes, this is Richard D Bartolo. And he said, okay you have three cable boxes and they have to be replaced. I said, okay.

Leo Laporte (02:30:46):
Was that right? That you have three?

Dick DeBartolo (02:30:48):
Yes. Yes.

Leo Laporte (02:30:49):
Okay. Interesting. Good

Dick DeBartolo (02:30:50):
Guess. Okay. Yeah. Good guess. So I said you know, I hate to lose the shows I'm on. And he said, well, I have good news because he said, hang on, let me just talk to the tech guy. Like they put me on another guy and he said, yeah, with the new boxes, you can tell the technician to, before he leaves to save them, get the info off the old box to the new box. Yeah. And he said, also your new box can record six shows at once. Ooh. Which I know spectrum has, but I don't have, and it has twice a memory. And I said, oh, this is great. And, and I'm thinking this gotta be a scam. And I said, and this is gonna cost.

Leo Laporte (02:31:27):
This didn't sound like a scam actually. I mean, this sounds totally legit.

Dick DeBartolo (02:31:32):
Yeah. I said, and how much is this gonna cost? And they said, well, no, you're a him customer. So it's, there's no charge <laugh> and I'm trying to trap him. And I said, and when is this gonna happen? And they gave another lady who says the earliest we can be in your neighborhood. Doesn't mention what neighborhood is between three and six six on Tuesday. I said, okay, I'm still thinking. And then it comes, he said, okay, everything. I said, this is great. So you guys I'm happy, but wait, wait, one minute, there is a simple $5 setup charge to do all this,

Leo Laporte (02:32:13):
Put it on my bill.

Dick DeBartolo (02:32:15):
That's exactly what I said. And they said, unfortunately, we are, we're not in a position to put on your bill. We must have a credit card.

Leo Laporte (02:32:24):
Wow. That's a long way to go to get your credit card number. <Laugh> holy. Yes. Holy cow. They had three different people. Holy cow.

Dick DeBartolo (02:32:33):
Yes. Yes. Except one of them <laugh> had a very heavy Indian accent and I said ma'am may I know your name? And she said, yes, I'm Beverly

Leo Laporte (02:32:43):
<Laugh>. They always are. They always are. So, you know what I'm thinking though, is there is some culpability for spectrum. They must have be selling their customer list. Oh,

Dick DeBartolo (02:32:53):
Maybe, maybe. But I mean, I immediately called spectrum and I said, we are replacing boxes. He said, but we do 'em a, a block at a time. And he said, just tell me the, the phone number on the account. And I gave it to him and he said, oh, the last time a real person from spectrum called you was January 20, 20. Wow. So he said, if anybody really called you, it instantly is put into your record. That someone from,

Leo Laporte (02:33:19):
I bet you, that takes in a lot of people, they really went the extra mile. Oh,

Dick DeBartolo (02:33:24):
Well, you know what, I'm, I'm looking for a scam and not finding it. Right. Because they have answers to stuff. Right. oh, and I also said to the spectrum guy, I said, you know, if I get a new box, I can transfer old stuff off. He said, not any of the boxes we have. So that part they made up, but wow. Elaborate, isn't it?

Leo Laporte (02:33:49):
Yeah. Yeah. Okay. So watch out for that one kids, but yeah, in general and you know, I mean, I think people listen to this show probably are wise enough not to fall for it, but tell your friends and family too, you know, let 'em know. Yeah.

Dick DeBartolo (02:34:05):
Let 'em know that, that it can sound really official. Yeah.

Leo Laporte (02:34:09):
Never give your, your credit card over the phone and

Dick DeBartolo (02:34:11):
They need, and they make it $5, I think, because you go, oh, all I'll lose is $5 if it yeah. But they'll have your credit card

Leo Laporte (02:34:19):
Number. Yeah, exactly. Yeah.

Dick DeBartolo (02:34:22):
So that's part one second is the five nuclear explosion, L E D flashlight that can produce up to 100,000 lumens. What shining on a playground up to 3000, 80 feet away. <Laugh> so I went, I went, I bought one, the playground specifically. I don't know. I don't know, but I loved about it is I thought, wait a minute, I have Leo Le port's personal playground where at three or five, you went into Riverside park. Yes. So I, I, and I put a video over on it doesn't even get as far as the path into the park. <Laugh> <laugh> I, you know,

Leo Laporte (02:35:09):
If that flashlight were real, I don't think

Dick DeBartolo (02:35:12):
It'ds the blind people. Like the brightest half of that.

Leo Laporte (02:35:16):

Dick DeBartolo (02:35:16):
Yeah. And it would be burning hot, right? Yeah. Because, because of the lumens producing, because you and I, Leah, we did a thing. It was called, which the witch something and at a press conference, the guy fried an egg on it. <Laugh> and he let me hold it. He said you can turn it on. He said just quickly, put your hand up near the top and you'll take it away quickly because this will heat up incredibly fast. Anyway, it it's on Amazon. It's on Ali express. So beware of the five and I love the name, the five nuclear explosion, L E D rechargeable flashlight.

Leo Laporte (02:36:04):
How much is it?

Dick DeBartolo (02:36:06):
I pay, I bought mine in ally express. It was 17 bucks. So

Leo Laporte (02:36:10):
At least it was only 17 bucks.

Dick DeBartolo (02:36:12):
Yes. I know. I

Leo Laporte (02:36:13):
Mean, if it really didn't five nuclear explosions, I'd pay at least a hundred bucks for them. <Laugh> wow. Wow.

Dick DeBartolo (02:36:20):
And, and on Amazon it's like 24 bucks or something. Oh, wow. It looks like someone in the chat room found it for like two bucks. <Laugh> anyway, maybe two bucks. It might be

Leo Laporte (02:36:31):
Worth. That's what it's worth. Yeah. It is not five nuclear explosions. It's not even one nuclear explosion.

Dick DeBartolo (02:36:37):
No. I said I've seen the light and I don't like how much light it is.

Leo Laporte (02:36:42):
The place to go to see the light is GIZ That's Dick's website. G I Z w I Z dot B I Z. That's where you can see all the things Dick mentions on the show, including links to these scams. <Laugh>

Dick DeBartolo (02:36:57):
Just, well, just the link to the flash.

Leo Laporte (02:36:58):
I guess you, you can't really call spectrum and say, could you scam me please? I'd like to get that scam call. How do I arrange for that? Go, go to the website. GIZ w Iz dot B Iz. And there's a button that says the GIW visit the tech guy. You might note other buttons like the GIW visits world news. Now on ABC. He's got great gadgets there. He also has the, what the heck is it contest a chance to win an autograph copy of mad magazine? I got the new one. Boy, you are organized. I tell you so with it this has Alfred E Newman as a squirrel in a tree and he's collected all the nuts, except that they're the kind of nuts that screw into bolts. They're not acorn nuts and he's they'll never spoil and the squirrels are mad.

Leo Laporte (02:37:46):
He's a little bit of cleverness. <Laugh> it's very cute. Yeah, I, yeah. So you're playing for this. You get an autograph is the August issue of mad goes nutty over greed. If you get it, there are six autographed mad magazines for the right answer. And if there's more than six right answers, there'll be a drawing. And there's 12 autograph mad magazines for the cleverest. Wrong answer again. Judges' decisions. Or do you do a drawing or do you decide which your cleverest Dennis and I decide, oh, judges, but we, but we, but we do a drawing when we get more than there are a lot of clever ones you don't have to. Yeah. So all of that's at and actually we're getting close to the end of June. So this is, oh my goodness. Yeah. Yeah. A couple more weeks.

Leo Laporte (02:38:32):
It's flying. It's flying. Summer's almost here. Dicky. D <laugh> is the weather nice at Disney at Disneyland today? Today it's only 69, but oh, that's the last couple days have been nice. Yeah. You're wearing the Hawaiian shirt, so I know it must be. Yeah, I was getting ready. Yeah. You said you liked it, so you're gonna see it a lot. Thank you, Dick. Steve Bartolo. Thank you, Mike buddy. Sergeant. Thank you everybody for joining us. I can't believe we're out of time. We'll see you next time. Have a great geek week. Goodbye. Well, that's it for the tech eye show for today. Thank you so much for being here and don't forget twit T w I T it stands for this, including the podcasts for this show. We talk about windows and windows weekly, Macintosh, a Mac break, weekly iPads, iPhones, apple watches on iOS, today's security and security. Now, I mean, I can go on and on and on. And of course the big show every Sunday afternoon, this week in tech, you'll find it all at twit TV and I'll be back next week with another great tech guy show. Thanks for joining me. We'll see you next.

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