The Tech Guy Episode 1901 Transcript

Please be advised this transcript is AI-generated and may not be word for word. Time codes refer to the approximate times in the ad-supported version of the show.

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Leo Laporte (00:00:07):
This is TWiT. Hi, this is Leo Laporte and this is my Tech Guy podcast. This show originally aired on the premier networks on Saturday, June 11th, 2022. This is episode 1,901. Enjoy. The Tech Guy podcast is brought to you by BlueLand. Stop wasting water and throwing out more plastic. Get BlueLand's revolutionary refill cleaning system. Instead. Right now you could save 20% off your first order when you go to Well, Hey, Hey. Hey, how are you today? Leo Laport here, the tech guy, time to talk computers, the internet, home theater, digital photography, smartphone smart watches. Augmented reality. Here's my good friend tech guy to Mr. Mikah Sargent. Hello, Mikah. Hello

Mikah Sargent (00:01:02):
Leo. How are

Leo Laporte (00:01:03):
You? You lost your collar.

Mikah Sargent (00:01:04):
Oh yes. Today there's no collar. There was only

Leo Laporte (00:01:07):
Is that hip now, cuz it used to be like American Gothic, you know the farmer with his pitch fork and his lovely wife. He didn't wear collar mm-hmm <affirmative> and that used to be like what farmers would wear. But now it's like where

Mikah Sargent (00:01:19):
Now they call it the granddad collar.

Leo Laporte (00:01:21):
Yeah. Rightly so its cute. It looks good on you.

Mikah Sargent (00:01:24):
Your friendly neighborhood granddad.

Leo Laporte (00:01:25):
I thought I'd be hip and I bought about five shirts with no collars. I never wore.

Mikah Sargent (00:01:28):
You never wore.

Leo Laporte (00:01:29):
I think they're going to Goodwill. Oh, somebody's gonna look sharp out there. That's true.

Mikah Sargent (00:01:34):
They're they're gonna have the style.

Leo Laporte (00:01:35):
So this was the week of WWDC and I am proud to say I was wrong. Remember I was lowering expectations.

Mikah Sargent (00:01:45):
Probably no hardware, probably

Leo Laporte (00:01:46):
No hardware, probably no hardware.

Mikah Sargent (00:01:47):
You were told that too. So, or you were suggesting

Leo Laporte (00:01:50):
It was inferred. Yeah, but it was an incorrect inference because apple did announce new MacBook airs and a new chip. The M duh <laugh> the M two which is just a little bit faster. Some things are a lot faster. Like memory bandwidth is doubled, which is interesting. Now that's important because on the apple chips, unlike a PC, but but much like your gaming machine, like your PS five or Xbox, they have what's called unified memory. The memory lives in the same part that the CPU does which means it's closer to it. It's faster, the interconnects faster. And that's a good thing. That's a good thing as Martha Stewart would say because it means everything happens faster. And this is super fast, DDR five really what did they say? What it was? It was like a hundred gigabytes, a bites a second, which is kind of an astounding amount of data flying through there.

Leo Laporte (00:02:54):
I can't imagine ever needing that much. You know where you might though. And this is where apple showed another fairly big increase. Something like a 39% increase is in the graphics processor, which uses that memory instead of having its own dedicated memory, as PCs have uses that unified memory for its memory, which is good because it means you have a lot of memory, the increase, the amount of the maximum amount of memory, the new M two chip can handle from 16 to 24 gigs, which is good. So some it's incremental improvement, you know, already I'm hearing people say, and I think this might be true. You know, the, the M two's nice, you know, it's a little bit of an upgrade much like in fact, almost exactly like the upgrade from it's the chip in it's based on the chip, the a 15 that's in the iPhone 12 mm-hmm <affirmative> much like the upgrade from the iPhone eleven, ten, eleven to 12.

Leo Laporte (00:03:47):
Was there an 11? Yes, there was mm-hmm <affirmative> 11 to 12, which is the 14 to the 15, which was kind of a minor upgrade. 12 used to get one of the problems 12 had was it's it's overheating. So there's a lot of interest in what the next generation, which will be the a 16. You'll see that in the iPhone, you see that now in the iPhone 13 and boy, I'm getting all these numbers are all confusing. And, but people are saying is it will be based on a new three nanometer process. Now, what does that mean? I don't, you know, nanometer is a billionth of a meter. I know that much.

Mikah Sargent (00:04:23):
And right now the, the M two is an, is a five meter five meter. So right. Well, there're two less nanometers

Leo Laporte (00:04:29):
To put it in perspective. The latest Intel chip is 10 nanos. Oh, wow. I think quite a difference. So I'll have to look, but I think that's correct. So yes, quite a difference. And why do we care? Not cuz it's smaller. Well, it is what's smaller is the connections between components in the processor. That's what they're measuring, but what it does also mean it's kind of the magic of the microcosm. It was a good book called microcosm by George Gilder. And he says really the secret of this to the success of Silicon valley and the whole, you know, computer revolution is the fact that unlike almost everything else, processors get smaller. And when they get smaller, they get faster and they use less power and they cost less. And that's the exact opposite of say your car <laugh>, which is only getting bigger and costing more mm-hmm <affirmative>.

Leo Laporte (00:05:30):
And so that's a kind of a reverse situation that makes makes is what power Silicon valley we call it for a long time. Still, I guess is true. Moore's law. He said the number of transistors on a chip will double every 18 months. And that's exactly, you know, what we're seeing with Apple's processors. This one now has, what is it? 30 billion from 20 billion. I can't, you know, I should have the quilt in front of me. I'm doing this all for memory. The quilt is the informational sheet. That's what our friend Ako calls it, but a 50% increase in the number of transistors. Well, that's about, you know, that's about what you'd expect for you know, intergenerational, although apple is more like on the 18 months cycle. Anyway, I hear people saying, I hear noises saying, yeah, this is nice. It's fine. You know, for some people like me and probably you, Mikah, we have M one S so do we get an M two? No. Is the advice. Yeah. Now you also have an Intel and it is probably time to get an M two for you.

Mikah Sargent (00:06:28):
Yeah. And I have good news. I've seen the midnight and I'm going with the midnight. Good.

Leo Laporte (00:06:32):
That's one of the four colors in the new MacBook air. Yes. And I think the MacBook air would be a great choice for anybody who needs a new Mac

Mikah Sargent (00:06:39):
And especially for the portability of it. I saw a, a photo of, kind of the, the M one slash M two max that are available right now, the portable ones and the MacBook air is very thin. It doesn't have any fans and it has the, the new look and feel of the MacBooks the MacBooks pro of the M one version. So it's as modern as, as it possibly can be. But apple was also trying to reach a price point and in doing so released an M two MacBook pro at that small 13 inch size,

Leo Laporte (00:07:17):
This solves word salad to a lot of people. And I apologize. Yeah. 20 billion, 20 billion transistors in the M two, which is five nanometer, that's 25%, more

Mikah Sargent (00:07:26):
25%, yep.

Leo Laporte (00:07:27):
Than the M one, a hundred gigabytes, not bits bites per second of bandwidth. That's 50% more than the M one. So it is, you know, in some it's, it's 18% faster performance in multi-threaded applications. The M one apple does not notably mention how much faster it is in single core performance. My guess is it's not, or it's a small amount. That's why they didn't mention it. They do mention it's a lot faster for the GPU 35%. And that's important because the graphics processor on these is not quite as fast as the Invidia or radiant chips available to PC users. They now can do eight K playback, just what you needed. <Laugh> so, you know, this is it's impressive. I think more impressive. And in fact, I'm gonna say, I'm gonna take a leap and say really the biggest announcements or two, I think important announcements and the biggest announcement where the, and you're nodding. I know what you're, you know what I'm gonna say, which is pass key mm-hmm

Mikah Sargent (00:08:32):
<Affirmative>, which is passcodes. Yeah. Or PAs key's.

Leo Laporte (00:08:34):
Yeah. Pas key's is Apple's. Well actually it's not even their name. Apple's saying they're gonna go along with a plan to eliminate passwords that Google and Microsoft have already announced. That makes all three of the big operating system manufacturers in, on PAs keys. And it means you won't have to remember passwords. You go to a website and the website will ask you if it, the first time to authenticate with your phone face fingerprint or, or your laptop. If you have a fingerprint on that as the new max do and that's all you need and you know what, that's more secure than a password. So this is, and it, and it will work on windows and and Chromebooks and Android and iOS. So this is a big, big deal. This is coming soon. So that may be the biggest announcement that apple made. And it was just a little part of their overall announcement. I think that's huge. Aren't aren't you glad we're getting rid of passwords?

Mikah Sargent (00:09:26):
Oh, entirely. I just think about all of my family members who do re despite as much as I say, please don't oh, everybody does reuse. Yeah. So many people are just reusing passwords.

Leo Laporte (00:09:38):
I understand.

Mikah Sargent (00:09:38):
It's, it's hard to, it's hard to sort of understand how you need to be aware that the smallest, like the, the worst site that you use, the least secure site that you use is the issue there. Because that one, if it were to be hacked is the one that's going to then result in everything else getting hacked until it's just hard to visualize that unless you have this understanding that we do. Yeah.

Leo Laporte (00:10:04):
The other one, I thought that was very important. It's a little bit more nebulous is the, is the iPad OS and what Apple's doing with iPads and in effect, really, it, it is more about how all of Apple's devices now have formed this ecosystem. And and you want to collect all five <laugh>, you know, it's one of those things. And I think this is good for Apple's business, bad for people who want to use an Android phone with a Mac, but you know, what are there very many of those anymore? I don't know. Apple's really been doing this for a while. If you have an iPad, an iPhone and a Macintosh and an apple watch <laugh> and an apple TV, you've collected all five, you get the bonus. I don't know what you get, but I do think this is kind of this is kind of the point of what Apple's been doing. They've been slowly working on this, what they did not announce. And you were the first to notice this. So I'll let you say,

Mikah Sargent (00:11:01):
I assume you're talking about home stuff or I don't know what,

Leo Laporte (00:11:04):
No, I don't care about home stuff.

Mikah Sargent (00:11:05):
That's why, why was really

Leo Laporte (00:11:07):
AR augmented

Mikah Sargent (00:11:08):
Reality? Yes, yes, yes. They did not talk a lot about it on stage. However, I have been watching the developer sessions which for folks who don't know Apple's worldwide developers, conferences, full of videos where the different folks who work on these products talk about the different features behind the scenes. And it was chalk full of different videos about AR including a new service that's built into the next version of AR kit that lets you scan a room and not just scan a room because that technology's already been available, but do so in a way where it can actually determine structures in the room, windows in the room, walls, in the room, doors, in the room and create a whole 3d model of a space. And developers will be able to essentially give, just, just put in some code to make this available to a person who's using their app. So if they've got an app that wants to project things onto a wall in augmented reality, then they don't have to build out the thing that actually scans the room and creates the 3d model of it. That was just one example. There's stuff about bringing virtual spaces into augmented reality. There were some courses I know that our, our friend, Alex Lindsay from Merick weekly will be excited about the conversations about U S D Z, which is a format for 3d models,

Leo Laporte (00:12:27):
But they, they didn't announce an AR glasses or imply in any way that those are coming. Right? No,

Mikah Sargent (00:12:32):
And I, I think that that was on purpose. I think that now is the opportunity for the developers to focus more on this behind the scenes, without getting everybody without overshadowing, everything that was ready and is here and to just let the developers kind of behind the scenes, know what's going on and see what they need to do to get ready for this eventual future.

Leo Laporte (00:12:54):
So get the match set. You wanna all collect all five kids cuz then you can, I don't know. You get, you get a special Pokemon. <Laugh> eighty eight eighty eight, ask Leo the phone number (888) 827-5536. I hope we didn't. That was a, just a crazy mish salad of ideas from terms. We'll talk about anything else you want right after this. Oh, I had D phone. You, I had D phone. I thought he was saying California, California. That's

Mikah Sargent (00:13:35):
What I thought

Leo Laporte (00:13:36):
Detail all this time had Deon had Deon Kim. Shaer the unbreakable phone angel. Hello Kim. Hi, happy. Saturday happy Saturday, Saturday. Almost summer. Yeah. Feels like it.

Kim Schaffer (00:13:53):
It was very hot yesterday. Yeah.

Leo Laporte (00:13:55):
Yes. It was very hot here.

Kim Schaffer (00:13:57):
My feet in a kitty pool. <Laugh> yes.

Leo Laporte (00:13:59):
Well I hope you let the kiddies use it later. <Laugh>

Kim Schaffer (00:14:02):
They used it first. Good.

Leo Laporte (00:14:05):
Who should I who should we talk to first here?

Kim Schaffer (00:14:08):
Let's go to John and Leesburg,

Leo Laporte (00:14:11):
Virginia. John. And in Leesburg, VA. Hello, John Leo Laporte Sergeant. Hi. Yeah, your tech guys. Hello? Hi

Caller 1 (00:14:19):
There. How are you doing?

Leo Laporte (00:14:20):
Oh, we're great. How are you?

Caller 1 (00:14:22):
Oh, not too bad. That course I'm running windows. So you know <laugh>

Leo Laporte (00:14:26):
Well, you know, we can't all be perfect.

Caller 1 (00:14:29):
That's right. Exactly. And the problem I'm having is windows 10, actually windows 10 enterprise to be

Leo Laporte (00:14:37):
Where'd you get that? Not, not pro. Not home, but enterprise.

Caller 1 (00:14:40):
Well, yeah, that's what windows. That's what they gave me. You know? I don't

Leo Laporte (00:14:43):
Know. Oh, from work, you got it from work.

Caller 1 (00:14:46):
No, I got it because I subscribed to one of their thing, you know, action packed things. And so we don't about if he came with it.

Leo Laporte (00:14:55):
Oh, it was for one of the developer like it used to be MSDN. I don't know what they call it these days, but okay. So Microsoft came anyway, so

Caller 1 (00:15:02):
Yeah, so, so, so now the, my problem is that the pin is not persistent <laugh>

Leo Laporte (00:15:11):
So the way windows now works, which is annoying. I don't know if 10 is this way too, but 11 is, is that you have to have a Microsoft account. You already do. Yeah. And I'm sure you signed in with your Microsoft account because it's developer edition. And then obviously you don't wanna enter your Microsoft password every time. So they give you the chance to create a pin, which is, which could be numbers, but you also can have letters. So it could be basically

Caller 1 (00:15:34):
I change it to have letters.

Leo Laporte (00:15:35):
Yeah. It could be a password. I'm using windows 11 on my new Dell and the pin is persistent. Can you not use hello or fingerprint? You know, the picture ID or anything like that?

Caller 1 (00:15:47):
No, the, the computer doesn't have

Leo Laporte (00:15:48):
That doesn't have any of that. And, and it forgets the pin. What does it do?

Caller 1 (00:15:53):
Well, it, it, when I try to enter it next time I boot it says the pin is incorrect. Ugh. And then sometimes it won't even let me the link to kinda pin is, is, is gone. But, but mostly it's there so I can, I can get, I can hit that link. And then, and then I have to sign into Microsoft and authenticate with my phone and it's all,

Leo Laporte (00:16:22):
Each time you're required to do that. That's so annoying. Mm-Hmm

Caller 1 (00:16:25):
<Affirmative>, it is annoying and definitely very annoying. So have

Leo Laporte (00:16:30):
You re you tried rebooting completely going all the way off and on.

Caller 1 (00:16:35):
Oh, and that's what I always

Leo Laporte (00:16:36):
Do. No,

Caller 1 (00:16:39):
It isn't sleep or anything. It's. I mean, I, I do a shutdown command and you know, all that good stuff. If I have to reboot or some, sometimes an application will say, we must reboot to change something or, you know, whatever.

Leo Laporte (00:16:54):
Yeah. Well,

Caller 1 (00:16:57):
And, and the funny thing is, so is there anything I can do while the system is up to keep this, you know?

Leo Laporte (00:17:03):
Well, I would try not maybe seeing if sleep solves it. I'm looking at a Microsoft community posting it's windows 10, but it's from some years ago

Caller 1 (00:17:15):
And I, I never do sleep. Right. It's all, that's all turned off. So

Leo Laporte (00:17:19):
Yeah. I wonder if the same thing would happen if if you didn't sleep and not that that's a solution cuz you wanna be able, if you slept instead, I never sleep. No I'm saying if you, if you slept it instead of turning it off and I know that that's not a solution because you want to turn it off sometimes.

Caller 1 (00:17:37):
I never turned off a lot of, a lot of cases because you know, some, some app will say, you must restart your computer.

Leo Laporte (00:17:44):
Yeah. I'm seeing

Caller 1 (00:17:45):
Too. And in windows update, you know, and you get one of those, you have to do that anyway. So

Mikah Sargent (00:17:50):
If you'd rather use your password to log in, which it sounds like you're okay with doing,

Caller 1 (00:17:54):
I wouldn't mind doing that.

Mikah Sargent (00:17:55):
Yeah. There's an, there is an option. I'm seeing here. If you go into settings accounts and then sign in options, there's an option to click remove under the word pin. And essentially what that does is it keeps you from having to enter a pin and instead you can just use your password to log in.

Caller 1 (00:18:12):
And when I log in, will it ask, will it say, enter a pin or what will it

Mikah Sargent (00:18:17):
Say? It'll say enter your password.

Caller 1 (00:18:19):
Oh, okay. Well that, that's not so bad if I could do that. Maybe I'll maybe I'll try that.

Leo Laporte (00:18:25):
Yeah. Why is it not remembering the pin? 

Caller 1 (00:18:28):
Yeah, that's a, it it's, it used to work fine, but a couple of weeks ago, maybe

Leo Laporte (00:18:33):
It sounds like the file where it keeps it or the registry is corrupted, something like that maybe. And that's the kind of thing it's sort of hard to figure out. Hmm. Leo and Mikah, your tech guys more calls right after this. Yeah. That's a, it's kind of a puzzle.

Caller 1 (00:18:50):
Yeah. I, I think it might have been the windows update or something that,

Leo Laporte (00:18:53):
Oh, so it worked until you did a windows update.

Caller 1 (00:18:55):
I don't know if it's exactly then, but I noticed a couple of weeks ago.

Leo Laporte (00:18:59):

Caller 1 (00:19:00):
Maybe or, you know, sometime quite recently it's it's not always been that way. Yeah. I might just remove an pin. I don't care

Leo Laporte (00:19:08):
Now. Yeah.

Mikah Sargent (00:19:08):
Cause it'll still ask you for your password. So you will have that

Leo Laporte (00:19:10):
In place when you when you do this, it, it makes you make a new pin each time. Yeah. Yeah. Wow. But that, so really the whole system is working. It's just not, I sounds like it's not storing it properly and not able to recover it properly. So then the question was, well, where does, where does windows 10 store that? Well,

Caller 1 (00:19:31):
Where does he keep the pin?

Leo Laporte (00:19:32):
Yeah. Mm-hmm <affirmative> it's gonna have to keep it somewhere secure, right?

Caller 1 (00:19:35):
Yeah, man. <Laugh>

Leo Laporte (00:19:36):
Yeah. Right.

Caller 1 (00:19:37):
It's really secure. <Laugh>

Leo Laporte (00:19:39):
Store pin numbers. I, you know, I wonder if I wonder the pins located, all right, here you go. See windows, service profiles, local service app data, local Microsoft N GC.

Caller 1 (00:20:00):
Can you repeat that?

Leo Laporte (00:20:01):
<Laugh> is that

Caller 1 (00:20:03):
A file or is that

Leo Laporte (00:20:04):
A, that's a folder.

Caller 1 (00:20:06):

Leo Laporte (00:20:07):
Folder. So it's in the window in the seat. I'm not saying calling it's in the seat, calling windows, then service profiles, local service app data. You might be able to get there with per per percent app data percent local Microsoft mm-hmm <affirmative> N GC,

Caller 1 (00:20:30):
That's a directory. You're

Leo Laporte (00:20:31):
Saying that's a directory and it stores it in a Sam file is a hash so that, you know, you're not gonna be able to open up and see the pin. It'll look like gobbly go, but you wanna make sure that the system can write to that folder. Cuz if it can't, then it's gonna have problems. The first thing I'd do is delete anything in the NG folder. Yep.

Mikah Sargent (00:20:54):
We'll include a link folder that has a walkthrough on how

Leo Laporte (00:20:56):
To do that. Yeah. I would delete whatever's in the NGC folder. And then it'll say what's your pin. You'll have to start over, but, but maybe by deleting it, you can force it to rewrite it, you know, permission when permissions sometimes change randomly on files. And then if it can't write to that file, it's not gonna remember it.

Caller 1 (00:21:13):
Oh, okay. All right. Well that's, that's a good hint. That that's one I didn't see in my Google searches.

Leo Laporte (00:21:20):
Yeah. That's a weird, it's a weird thing. I mean, and it is secure by the way, cause it's a Sam file and it's a, it's a NTLM hash so is secure, but it is a, but there is a file you could see on your hard drive. So I think that's interesting. I think I bet you that right. Permissions to that directory or the file are corrupted. So look at the properties of that. Look at

Caller 1 (00:21:42):

Leo Laporte (00:21:43):
That directory as well. Well

Caller 1 (00:21:44):
Now, now would, would, would the right permissions, would the permission be for me or, or what permissions?

Leo Laporte (00:21:53):
That's a good question. I mean, normally I would say it's system, right? Permissions. Not necessarily yours. It would have to be root. So but look and see what they are, make sure something has the system should have right. Per permissions. It wouldn't hurt for you to give it right. Permissions. So if it doesn't have that, you know, try giving everything right. Permissions and see what,

Caller 1 (00:22:13):
What I have to do, go into the security thing and

Leo Laporte (00:22:16):
Yeah, exactly. It's in properties. Yeah.

Caller 1 (00:22:18):
See if the system has full control of it or something. Yep. Oh gosh. Okay.

Leo Laporte (00:22:24):
The other thing, and you I'm sure know this, but you know about the system file scanner, right? SFC.

Caller 1 (00:22:29):
Yeah. You, I, I have used it in the

Leo Laporte (00:22:32):
Past. Yeah. I mean, I don't know if this will work, but somebody suggests you run SFC space scan. Now what that's gonna do is go through for that. Pardon me?

Caller 1 (00:22:40):
Will that check for something like that?

Leo Laporte (00:22:42):
I don't know a check. What it mostly does is look for system missing or, or corrupt system files. Yeah. But it might, it might, it might, it probably does go through folder permissions and make sure that the permissions are correct.

Mikah Sargent (00:22:53):
And John, the link we're gonna put has step by step instructions with screenshots. So you'll be able to follow

Leo Laporte (00:22:59):
Along. Well, John knows he's obviously sophisticated. I can't

Caller 1 (00:23:02):
See. So oh, gotcha. Be much good. But if it has,

Mikah Sargent (00:23:06):
The words are all words, are

Leo Laporte (00:23:07):
There, your screen reader will pick him up. Wonderful. Hey John. A pleasure. Thank you.

Caller 1 (00:23:11):

Leo Laporte (00:23:11):
You. Take care, sir.

Caller 1 (00:23:13):
All right, bye.

Leo Laporte (00:23:15):
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In fact, these are, I wanted these because these are the hand soap bottles. These are nice ha solid heavy glass, cuz you don't want it to fall over. Right? These are little lighter weight. These are the cleaning bottles. They should be lightweight cuz you're holding them. You're spritzing and they have window cleaner. They have multi-surface spray. They have all kinds of cleaning tools. Your cleaning day will be transformed by BlueLand and their amazing sense. I'm not sure. I think this is Iris agave. There's also a lemon scent. There's a lavender eucalyptus. This might be Laven no, that's the, that's the agave it's and, and they have special sense during holidays. So I got the Christmas sense for our hand soap and I still smell like gingerbread. Whenever I wash my hands at the sink <laugh> these you can also get sent free.

Leo Laporte (00:25:48):
Of course they have laundry detergent, dishwasher. These are little tablets, dishwasher, tablets. They have Oxy tablets. So you you know, you don't have to use bleach. They're all better for the environment and you don't throw away any plastic at all. The only thing you need to throw away, your outdated notion that eco-friendly products are more expensive or less effective. These are fantastic. Blue land was founded on the belief that a cleaner planet starts by eliminating plastic waste while creating powerful, effective cleaners for your entire home. And then, you know, we get these delivered on a regular basis. There's a dish soap, which is a powder thing. In fact, I just ran out. So I washed out the beautiful, they have a rubber container for that, excuse you, squeeze it. Put the fresh powder in just, just fill blue. Land's beautiful Instagrammable bottles with warm water, pop in a hand soap or a spray cleaner tablet.

Leo Laporte (00:26:40):
And within minutes you have powerful cleaning products and you can buy 'em in kits. They make great house warming gifts. I think this would be okay for father's day. The best selling clean essentials kit. They have a hand soap duo. We ended up getting one of these for every sink in the house. In fact, I even got some for the sinks here at work, cuz I want everybody to use these. These are fantastic. They have plastic free laundry and dishwasher, tablets. In fact, something for every inch of your home, including backed by popular man. These sell out really fast. The BlueLand, toilet tablet cleaner. Then they come by the way, when you get a kit, they come in a really nice box. You could wrap this up. And I think, I think anybody for a home housewarming, this would be the best, you know, cuz you that's, the, those are the after thoughts where you go.

Leo Laporte (00:27:28):
I gotta go out and get, you know, cleaners. No, bring the BlueLand. The future of clean has arrived. The refills are really inexpensive. Let $2 expensive, less $2 or less and you can get on a subscription planner. You can just order 'em when you need them. Try BlueLand today. You'll love it. The planet will thank you. And right now, 20% off your first order go to I I 20% off your first order of any BlueLand product, BlueLand, B L U E L a N guy. I just think you're gonna love these. And I just I know that I know that earth will thank you, mother earth will say thank you. You just, you know what you feel better when you know, you're not every time I threw out a plastic bottle light feel kind of like it would hurt my heart.

Leo Laporte (00:28:20):
Not anymore. Don't throw 'em out anymore. And that's another thing. The amount of trash we throw out has really gone down cuz we don't. We, we we're eliminating plastics throughout the house. Blueland.Com/Techguy. I thank you. Blueland. Now back to the Tech Guy program, Leo Laporte, Mikah Sargent, your tech guys, we spend a little more time with John. I, I was able to figure out where windows stores. Yeah, the pin file. And we will put a link cuz it's a long darn directory tree. We'll put a link in the show notes. It tech guy But you know, if that file, which is just a plain old file if, if the system can't write to it or the folder is locked, for some reason that can happen by accident or that file is somehow corrupted. Then that's this could cause the, you know, anytime a program can't save settings, it's usually because the preference is filed where it's storing, those is inaccessible or damaged. So figuring that out is, is probably a good idea. So we gave him a we'll give you all that information, put it in the show notes as a link 88, 88, ask Leo, the show notes are free, always available tech guy Don't count on them being there immediately. We gotta put 'em, you know, somebody's gotta put 'em up there like Mikah. So we will get those all up there by oh next couple of days, right? Yeah. They, yeah. When

Mikah Sargent (00:29:40):
The show goes live, my show notes are

Leo Laporte (00:29:42):
Up there. So the, the links to that, we mention a transcript of the show that takes a couple of days. We also put audio and video from the show and this is show 19. Oh one. Welcome to the 20th century officially, officially on we go to Troy in Fontana, California. Hi Troy.

Caller 2 (00:30:01):
Hi Leo. How are you doing today?

Leo Laporte (00:30:02):
I'm great. Welcome.

Caller 2 (00:30:04):
Hey, so I'm calling to follow up on some advice that you had gave me a few months back with our projector system at our church flickering. And you mentioned the black magic devices and then gave us an excellent tour of your studio <laugh> after that, appreciate that. But so I did come up with a solution and it wasn't the black magic devices.

Leo Laporte (00:30:27):
Ah, what was wrong?

Caller 2 (00:30:28):
Change our infrastructure. You know, what I ended up doing was I replaced the cat tick cable going to the transmitters, the H C I transmitters with shielded cable. Yeah.

Leo Laporte (00:30:41):
So it's just interference on the, on the ethernet.

Caller 2 (00:30:44):
Yeah. And then I was still getting slightly, a little bit of interference. So I ended up replacing the last three feet H CMI cable, going to the projector with a shielded. H C I, there you go. And it, there you go. Completely solved

Leo Laporte (00:30:57):
The place. That makes sense. Yeah. So there was radio interference getting in there. As I remember, you had a very, fairly long throw was what, how many feet? 150 feet, something like that. 

Caller 2 (00:31:07):
Yeah, but a hundred and 152 throws.

Leo Laporte (00:31:10):
Yeah. Yeah. So of course, HTM, I won't go that far. So you are using Bains to convert H D M I to ethernet. And yeah, if you get, if you get stray signals in there, that makes a lot of sense. That's the kind of thing. Gosh, you'd think cat six cable would be shielded. That's interesting that it's not must have been cheap.

Caller 2 (00:31:28):
That's actually pretty cheap from Amazon.

Leo Laporte (00:31:29):
Yeah. Cheap cat six cable. So there you go. <Laugh> yeah. So you got a shielded one, but still cat six and yeah, that makes sense. Shielding would make a big difference. I should have thought of that right away. I'm glad to know though. Thank you for the follow up, Troy. I appreciate it.

Caller 2 (00:31:43):
Yep. Yeah. That's not a quick question. Yes, sir. Okay. So I really do not like the fact that apple keeps asking me for my apple ID on a, every once in a while. It's like what caused

Leo Laporte (00:31:55):

Caller 2 (00:31:55):
The iOS device to not have my I

Leo Laporte (00:31:58):
Yeah. Why is it keep asking? So I once asked Steve Gibson, our security guy, you know, the host of security. Now this, they said, well, apple must know something <laugh> that was his answer. You can never really know it's fairly opaque. There was a period of time where there was a bug in Mac OS that was forcing people to log in. It was driving me nuts all the time. But how often is it asking you?

Caller 2 (00:32:25):
Just asking me this morning and another thing that that

Leo Laporte (00:32:28):
Would, it should be every 10 days, 30 days, you know, there should be a, a period of time and that's just to re you know, reauthenticate to, to make sure you're okay.

Caller 2 (00:32:39):
So I use the password feature in iOS and all my passwords are listed there. Yeah. This morning, when I went to log on to a website that needed a password, every single one of those passwords were gone.

Leo Laporte (00:32:50):
Oh no.

Caller 2 (00:32:51):
So I restarted my phone, they showed back up. But my question is, I feel like I need to save all these passwords offline in a little black book, because if I lose all those,

Leo Laporte (00:33:01):

Caller 2 (00:33:01):

Leo Laporte (00:33:02):
<Laugh> yeah.

Mikah Sargent (00:33:03):
Do you have a a windows machine or a Mac

Leo Laporte (00:33:07):
He's on a Mac. Cause he is using apple key chain. Excellent. So there's a way to export if you're in key chain access, which is the app that lets you see the key chain, that's where you see all those passwords, you can export them and, and I would do that. <Laugh> that's a very good idea. Because then you can import 'em again. Probably I, I will reassure you that probably what had happened on your phone is it had them, but it's not gonna show you them unless it knows you're you. And so is, so where are you asked, getting asked for your password a lot? Is it your phone or your Mac?

Caller 2 (00:33:43):
My phone, but then my watch triggered it too.

Leo Laporte (00:33:46):
Okay. So there is something going on. And that's, and that's exactly why it wouldn't show you those passwords until you, what you really were doing when you rebooted the phone is logging back in. Yeah. The key chain is locked everywhere until it knows it's you. And in theory it should be sufficient. Although I've seen this on Mac and I imagine it happens on iPhone too, where even though you're logged in, it goes what's your password, <laugh> it? It's it, it doesn't know. So this is a bug, not a, not something Apple's decided to do. And it might be time to rebuild the phone. I wouldn't, I wouldn't, I think maybe reset the phone. You, the good news is all those, all those key chain passwords are stored in iCloud as well.

Caller 2 (00:34:32):
So they're not so, okay. See, I feel like, I don't know. I'm very careful about my security and it's almost like, I feel like I'm maybe getting hacked or something. No,

Leo Laporte (00:34:44):
No, no, no, no, no, no. This is just buggy buggy software. Okay. Key chain is great. If you only use apple devices. That's how I knew Mike, cuz he's using key chain, right? There's no reason you'd use it. If you had a windows machine or an Android device, cuz you, your passwords are not visible to you. Although I suppose if you are super hyper paranoid, you might say, well, I only wanna see passwords on the phone and I will type them in by hand everywhere else. But, but honestly, I mean, as a password manager, key chain is great. It's fine. It's very secure. As long as you live in, you know, you have the match set, this is Apple's new thing. The match set otherwise I'd use you, don't like a bit warden or one password, you know, I'd use a third party password manager.

Caller 2 (00:35:27):
Yeah. I feel like with passwords, you need to follow the 3 21 backup. Yes. And have an actual physical copy of the password,

Leo Laporte (00:35:33):
But be careful because

Caller 2 (00:35:35):

Leo Laporte (00:35:36):
<Laugh> right. The, the export right. Is now in the clear and that means if somebody gets that file, well you're in trouble.

Caller 2 (00:35:46):
You don't so delete it after I print it out and put it a

Leo Laporte (00:35:48):
Yeah, you don't printing it out is a very good idea. That's a great idea. I just recently, I don't know why maybe it's cuz of my advanced age decided that I really should have a document. So I keep it in my desk drawer and I've told my wife and my kids. And I'm now telling you Mikah <laugh> that has all, you know, the, how to get into my password vault, how to UN how to unlock my computers, how to unlock my phone, all of that stuff. Cuz if something happened to me suddenly mm-hmm <affirmative> they'd be kind of trying to figure out how to, and then as a joke I put on the front of it in case of my death or dismemberment, I don't, I just made that up. But you know, it's a good thing to have something like that. Yep. I've got

Caller 2 (00:36:28):
One of those as well. What about the legacy feature of iOS? Yep.

Leo Laporte (00:36:30):
That's great too. But you, you know, it's more than iOS, it's your bank. It's everywhere else. Yeah. Ah, yep. Yeah. So it's your life. Yeah. Your life, your whole life. It's funny because we, I don't know. Maybe because the, the computer era started when we were younger <laugh> but nobody really thinks about that. And now, now we're starting to see, you know, Facebook will let you have a, your, you know, your Facebook page becomes Anem page where people can leave one hopes, nice comments about you after you pass. I think other sites are starting to do that. And of course, yeah, apple has that legacy featured, which, you know, it's a good thing to have, but you gotta, yeah. It's a good thing to think about. So, and, but that's not, I, I didn't mean to bring you down, man. That's not your problem. <Laugh> what

Caller 2 (00:37:14):
About, what, how are we gonna print out copies of this new past key feature that Apple's gonna be?

Leo Laporte (00:37:20):
Ah, there's no printing that out. No, in fact, Steve Gibson was very worried that it was not portable. Like if you decided I want to use an Android phone now, what do you do? Apple has said at the developer's conference? No, no. There's a way to export it. So it's all stored to your iCloud, just like your key chain and there will be a way to export it and it in a standard pass keys format that other operating systems can understand. That's very important without that. I wouldn't recommend it. Hey, nice to talk to you. I hope this works Leo. Leport the tech guy and Mikah and Mikah too.

Caller 2 (00:37:54):
Mikah, sir.

Leo Laporte (00:37:56):
Love you. Yeah, that's a really Tony, it's a great Troy, great question. You know, I I, I suspect that since your phone keeps forgetting who you are, there's I would rebuild your phone. I think that's a, a,

Caller 2 (00:38:13):
Well, I, I recently had both of my debit cards compromised. Oh

Leo Laporte (00:38:18):
Sure. No.

Caller 2 (00:38:19):
And, and I've had to replace them. One of them was an ATM transaction in Pennsylvania and I'm in California. This was just two days ago and I called to cancel the card and she said, you really need to change your pin because if they tried to pull money out of an ATM, they have your pin you're outta luck. How is this information getting out?

Leo Laporte (00:38:37):
Yeah. How did they get your card number? Well, first of all, never use a debit card for online transactions or anything like that because your debit card does not protect you in the way a credit card does. And yeah. So were you using it to buy things online?

Caller 2 (00:38:54):
No. Just gas stations and

Leo Laporte (00:38:56):
Ah, gas stations. Okay. I know what happened. Skimed you were skimmed gas stations are the worst place to use a credit card or a debit card. Yeah.

Caller 2 (00:39:04):
You know what I do now for, I'm never gonna use my card. I'm gonna always use apple pay, touch

Leo Laporte (00:39:09):
To pay baby that's right. Yep.

Caller 2 (00:39:11):

Leo Laporte (00:39:11):
Touch to pay is not, cannot be compromised in the same way. Skimmers and gas station card readers are super common because they're just sitting there. Nobody's watching 

Caller 2 (00:39:22):
It's you're looking at the gas pump every time before I use it. I make sure like I'm

Leo Laporte (00:39:26):
You know about it. Yeah.

Caller 2 (00:39:28):
Yeah. So I'm almost thinking like internally, somehow they've been hacked. Their could be database or could

Leo Laporte (00:39:35):
Be, could be, but it's some, it's hard to spot a skimer there could very well be a skimer there. Yeah, I would say be very, very careful where, especially with your debit card, because you know, with a credit card, you can, you can get the money back, but not with a debit card.

Caller 2 (00:39:51):
So they talk about R F I D wallets. Can people like, get your info by like being near

Leo Laporte (00:39:56):
You you'd have to be pretty near and you'd have, I mean, that's an unlikely event.

Caller 2 (00:40:01):
Okay. So many things to worry about nowadays.

Leo Laporte (00:40:04):
<Laugh> I know,

Mikah Sargent (00:40:04):

Leo Laporte (00:40:06):
I know but you know, apples on the, got the right track with this with apple pay and this touch to pay and all of that stuff, that's really gonna change things. I think until somebody hacks that, then we're then we're in trouble. <Laugh> Hey, a pleasure talking. I'm glad that worked, Troy. I'm glad you found a solution anyway. That's great with

Caller 2 (00:40:24):
The church. Yeah. Yep. We didn't have to spend any as much money. No,

Leo Laporte (00:40:27):
It's cheap. That's a cheap fix. <Laugh> yay. Sorry. I steered you wrong. All right. I should have thought of interference obviously. Obviously, obviously should have thought of that. Debit cards have some protection. I think it's you, but you can lose more than you can. I think it's credit cards is 50 bucks. I can't remember what it is with debit and you know, they, your bank may have different policies.

Mikah Sargent (00:40:58):
Did you know? We have a band every weekend that plays these interstitials.

Leo Laporte (00:41:03):
Oh yeah. They're sitting there. Yeah. Yeah. They hang with Laura. They're nice. Nice guys. Amazingly. It's only four of them. Wow. But they, well, the synthesizers these days you can do so much. That

Mikah Sargent (00:41:13):
Makes sense. That makes sense. Yeah. Laura, what are their names?

Leo Laporte (00:41:15):
The Manny Mo and Larry, I think

Mikah Sargent (00:41:19):
What's the fourth one. Cause you said

Leo Laporte (00:41:20):
They're for Joe, Joe. Yeah, man Mo that's Joe, Joe, and Larry. I think Joe keeps flirting with Laura. That's why I forget his.

Mikah Sargent (00:41:29):

Leo Laporte (00:41:31):
Yeah. <laugh> yeah. Joe.

Mikah Sargent (00:41:34):
Cool. It Joe giving

Leo Laporte (00:41:34):
Her the eyes.

Mikah Sargent (00:41:36):
Focus on your triangle, Joe.

Leo Laporte (00:41:38):
<Laugh> Joe's the bell guy. <Laugh> we should talk about skimers actually, that's a, yeah, that's a, that's a good consumer topic. It's your tech guys. Leo Laporte mic Sergeant taking your calls, talking high tech. What's a card. Skimer I heard Leo mention a card. Skimer well, what's

Mikah Sargent (00:42:03):
That? What is a card? Skimer it is a device that bad actors use

Leo Laporte (00:42:07):
Bad guys. You be able to mean like Nicholas cage.

Mikah Sargent (00:42:09):
<Laugh> bad guys. Yes. Use to actually pull the information from your card, that magnetic strip or in some cases, the other chip to be able to pull the information off of there and figure out what your credit card or debit cards number is, and use that to steal your money.

Leo Laporte (00:42:28):
So in, when you put your credit card in that slot, it's reading the card, it's easy for them. And it happens all the time at ATM's gas station. Pumps are very, very common for them to put some electronics in there. Indistinguishable you can't tell sometimes you can. Yeah. But usually you can't

Mikah Sargent (00:42:47):
Typically slides over the top and it just like a glove, it fits on there. So you wouldn't even be able to tell. Yeah.

Leo Laporte (00:42:52):
And you go sh sh and maybe the gas station gets it, but they do too.

Mikah Sargent (00:42:55):
Yeah. Same time.

Leo Laporte (00:42:56):
And they come, so they put that on there and they, and this is why gas stations are prime because the, the pumps nobody's looking at the pumps. So they come, they put 'em in, they come back a day or a week later, they collect all the credit card numbers from the gas station. So yeah, if, if you know, Troy's debit card got detected, that's a problem. You should also check with your bank on the protections. You have different banks have different rules with debit cards, but they're not required to back credit cards in the, or debit cards in the same way. They, they back credit cards. You know, I think your credit card, you can only lose 50 bucks. Max. I think you can lose more with a debit card. So I'll have to ask Clark Howard. So <laugh>, there's something to pay attention to a number of a number of consumer financial experts say never use debit cards. I don't go that far, but you know, use 'em carefully. Michael Glenside, PA. Hello, Michael.

Caller 3 (00:43:49):
Hi. How are

Leo Laporte (00:43:50):
You? Ah, I'm well, how are you?

Caller 3 (00:43:52):
I am great. I just have a really interesting question for you.

Leo Laporte (00:43:55):
I love interesting question. We

Mikah Sargent (00:43:57):

Caller 3 (00:43:58):
My really, really old windows computer died. It finally won't boot. So I took the SSD out of it and put it into my Mac, which is equally as old. And I thought, you know, I'll just reinstall the operating system on it. So I held down the control or the command key in R expecting, you know, to reinstall, whatever OS it'll let me. And the thing is booting into windows. It's now a windows computer.

Leo Laporte (00:44:24):

Caller 3 (00:44:25):
Wow. I don't get it.

Leo Laporte (00:44:27):
Because it's an Intel, those older Intel max are basically indistinguishable from windows machines. They use all the same parts. Apple has some drivers that you can download. You know, they were apple made a thing called bootcamp that would let you take over the hard drive and put windows on it. In fact, you could eliminate Mac OS, but you probably wouldn't want to, you have a dual booth system in effect you've boot camped your Macintosh. I am I'm I'm frankly surprised. A little surprised. Yeah. But yeah. Now you may have some issues with some hardware, so you probably wanna, well, no, you don't care

Caller 3 (00:45:06):
Or there's only one thing that doesn't work and it's sound there's

Leo Laporte (00:45:09):
That's sound that's. Yeah. So apple with bootcamp before you install bootcamp, they'd have you download stuff from the apple site and those are all drivers, windows, windows, drivers, mm-hmm <affirmative> none of that works anymore with M one you're outta a lock. 

Caller 3 (00:45:23):

Leo Laporte (00:45:24):
So do you want windows?

Caller 3 (00:45:26):
Well, you know, it's not, it's kind of funny <laugh> I know

Leo Laporte (00:45:30):
Walt Moberg a longtime tech reporter at wall street journal said the best windows machine is a Mac

Caller 3 (00:45:37):
Son. My God. Cause they

Leo Laporte (00:45:38):
Make good hardware.

Caller 3 (00:45:40):
Yeah. It only has four giga Ram. So I was thinking it would be kind of nice to see if I can get the Macintosh operating system on. Is there a way of sort of overriding what I have now?

Leo Laporte (00:45:53):
Yes. Yeah. It depends how old that Mac is. Yeah. But all Macs have ne have a recovery mode, then many, many Macs have network recovery. And I can't remember how you, the key combination for that, but it's it's command R is rescue. I think there's one more key you're supposed to press. And then if that Mac isn't super old, it'll say what's your what's your wifi login. Yeah. And then it can actually download the operating system and, and install it on that SSD. Otherwise, you know, you can probably, what, what vintage is that Mac?

Caller 3 (00:46:30):
I believe it's 2008. It's a MacBook pro a 17 inch.

Leo Laporte (00:46:34):
Okay. does it have a CD or DVD tray?

Caller 3 (00:46:38):
Yes, it does.

Leo Laporte (00:46:40):
So you might be able to go on to eBay or somewhere and get a snow leopard Mac O S I think that's the last one you could install on there.

Caller 3 (00:46:48):
The one this had L Cappy 10 and it wouldn't let me go any higher.

Leo Laporte (00:46:52):
Okay. Okay. Good cap. Ten's newer than the snow leopard. So that's good. Also donate it to a museum <laugh> you could put Linux on it. Command option R all right. It's command option R so command R is recovery mode command option R is the network boot. See if it works, it might. I don't remember how far back that goes. There's a great website for this, every that you can say, here's my model. Then it will tell you, oh, here's what version of Mac O S will work on it. It'll tell you if it can do that, you know, network boots thing, all that stuff.

Caller 3 (00:47:27):
I'll try that.

Leo Laporte (00:47:28):
Yeah. Yeah. I mean, it's fun. You got a toy. I mean, yeah, that is sort fun. I presume you have more modern computers.

Caller 3 (00:47:34):
Well, I have, I have two delves from 2010. <Laugh> <laugh>

Leo Laporte (00:47:40):
What are you, what are you running an old age home for computers? Is that it,

Caller 3 (00:47:43):
Honestly, they keep on working and I think it's a sin to get rid of them. Oh no. You know what I needed to

Leo Laporte (00:47:48):
Do. Thank you for saying that it's absolutely a sin because this especially solid state hardware, it just doesn't wear out. Right. And, but what does wear out is operating systems and software and companies. And I, I guess I understand they, they're not obligated to keep this old stuff going, but is a, I agree with you a hundred percent. You, last thing you wanna do is put that in a landfill. That's why I really like Linux because they really make sure that there are versions of Linux that will run on, you know, 20 year old and more hardware.

Caller 3 (00:48:18):
Oh, that's a good idea. I could also do. I could try Linux. Yeah.

Leo Laporte (00:48:22):
Hmm. Linux is actually probably the, for four gigs of Ram, probably the right way to go. There are small Linux distributions that are designed for that.

Caller 3 (00:48:32):

Leo Laporte (00:48:33):
That's probably the best way to go. I mean, and honestly, as much as people act like it's, you know, a religious war, there isn't much difference between any computer operating system. They all do about the same thing. And nowadays there's software to do pretty much anything you want on windows, Mac, or Linux. So it doesn't really matter. It's a shame. I agree with you. It's shame to throw 'em out. That's why Linux is great.

Caller 3 (00:48:56):
Yeah. I agree.

Leo Laporte (00:48:58):
Thanks for the call.

Caller 3 (00:48:59):
I appreciate it. All right, Michael, you've been listening to you for a long, long time.

Leo Laporte (00:49:03):
<Laugh> oh yeah. You know, I guess that's a good thing. Yes. That's a good thing. Yeah, yeah, yeah. Yeah. Thank you, Michael. I appreciate it. All righty. I've been doing this for a

Mikah Sargent (00:49:12):
Long, can we install all capita on you?

Leo Laporte (00:49:15):
Nope. Nope. Nope. Snow leopard. That's the latest.

Mikah Sargent (00:49:17):
Okay. Got it.

Leo Laporte (00:49:18):
Yep. Sorry. Mm- Uhuh. Let's see. I have another minute.

Mikah Sargent (00:49:24):
I, we could do this really quick.

Leo Laporte (00:49:25):
Let's do that. What is that? You show holding up an orange gray. I'm holding. Did I get a penalty?

Mikah Sargent (00:49:29):
Yes. What? So we have,

Leo Laporte (00:49:31):
You know what? I almost sprayed my throat with hand sanitize again. Yeah,

Mikah Sargent (00:49:34):
Where's it. It's over on the left. Okay. So Leo's gonna moisturize his mouth while I talk about a listener. 

Leo Laporte (00:49:41):
Oh, this was so

Mikah Sargent (00:49:42):
Nice of her. This is so sweet. So joy sent in a card with some stuff, and I'll mention that in a second. It says for Mikah and Leo, give your wives a surprise in solidarity with Ukraine. The sunflower is the official flower, bright blessings, joy. Aww. And joy has, I love

Leo Laporte (00:49:58):
Joy is a sweetheart joy in Santa Cruz. Yes. Two. Except she's not in Santa Cruz.

Mikah Sargent (00:50:02):
Two necklaces. Let's see if we can't get that two necklaces and some, oh, I don't

Leo Laporte (00:50:06):
Here. Give me the, I can do you do it? Do it on the closeup cam

Mikah Sargent (00:50:09):
And some earrings that are sunflowers.

Leo Laporte (00:50:12):
Oh, isn't that pretty? Look at that. Thank you. Joy. I might wear these.

Mikah Sargent (00:50:19):
Yeah. I was thinking about putting in those earrings. I don't actually have a wife, so I like, what else can I do?

Leo Laporte (00:50:26):
Joy is a regular in our chat room. As I think this is the same joy around joy in Santa Cruz. Mm-Hmm <affirmative> except she doesn't live in Santa Cruz, which always cracks me up. She calls herself joy from Santa Cruz. Maybe that's a protective covering. Thank you, joy. Yes. Thank you so much joy you, does she make those or yes. She made these. So what's the website. Joy. Where can we yeah. Joy. If you're listening today, where the people day, the website, I will send you to our, our website. If you know, by the way, if we find out where Joyce site is, if she sells it, we include it on the website, tech guy, That's free available to all the links to things we mentioned there, including the one. I just mentioned every plus transcript of the show and audio and video. Oh, look at that. Those are pretty Leo and Mike are your tech guys more to come after this?

Leo Laporte (00:51:24):
Wow. I can't get the little, there we go. That you know what? Joy you rock. You look a little like a pirate, but otherwise it's good. And these ones are for Lisa. So I will bring those to Lisa. She'll be very happy. That's nice. Aw. She'll wear 'em tonight. We're going out to dinner. Oh yeah. It's dinner time. It's dinner time. Saturday night, Saturday night's party night. What? Where are you going this time? I'm not gonna say out loud. I don't want anybody to show up. Fair enough. What's the cuisine I tie. Got it. We're we're we're going well, you know, it's funny. She says, well, where do you want to go? You wanna go to the shucky? You want to go to Reese, BC. You want to go to central market? Our favorite? Which you guys, well, maybe not. Cuz you have such finicky food taste.

Leo Laporte (00:52:14):
It's not taste Leo. It's I'm open to all tastes. It's just not tastes what my stomach can actually do. It's oh it's oh, so you would eat it. I would eat it, but then you would regret it. Yeah. I, so that's the thing is like with, I'm not, I'm not celiac. I'm gluten and intolerant. And so it takes, you know, but I, but you went in into shock. I know. Yeah. I, my whole life I've seen the consequence. Yeah. I was in the hospital for it. Yeah. But you know, one, one time is not the problem. It's over time. It starts to make your digestive system swollen and then you can't. Yeah. You can't absorb nutrients, right? Not good. Well, you know, I think we're all, honestly, I think we, we're not meant to be eating grasses <laugh> I don't think they're real digestible anyway, but you know, neither Lisa and I are gluten intolerant particularly, but we, her more than me, but we definitely feel it. If we eat, you know, pizza takes a lot of anything with flour in it. It's not good. So, and I'm eating less of that. No, I'm eating less of that because of my new glucose awareness.

Mikah Sargent (00:53:26):
Oh, that's right.

Leo Laporte (00:53:27):
Yeah. My glucose awareness program

Mikah Sargent (00:53:30):
Or do you wanna do Blueland?

Leo Laporte (00:53:32):
I did, but it's too late now.

Mikah Sargent (00:53:33):

Leo Laporte (00:53:34):
No, no, in between now. And the next chance I will go, we'll see, I will go to the bathroom and I will get, and I will go get, I will go get, yeah, I'm gonna go to the bathroom and I'm gonna get the hands soak. Ah, cause I wanna show that it's so cool.

Mikah Sargent (00:53:54):
Got it.

Leo Laporte (00:54:00):
Oh, it's messy is messy. Me, me. That's true. I have to squirt it out. Yeah. Yeah. All right. Let me, let me take another reading.

Mikah Sargent (00:54:13):
Mm-Hmm <affirmative>

Leo Laporte (00:54:14):
Mm-Hmm <affirmative> I check my body odor every hour. <Laugh> just to see, it's funny. A awareness has been very helpful. It's been better over the last few days just because I'm aware of it. That's awesome. One thing that 

Mikah Sargent (00:54:33):
Have you had anything that you went, oh my, I can't believe that

Leo Laporte (00:54:36):
Raised it. Yeah. I had a me, well, I can believe it raised it, but I went to, so we went to Mexican dinner. Mm-Hmm <affirmative> and I got fetus. I thought that'll be good. But then tortillas and chips.

Mikah Sargent (00:54:45):
The tortillas. Yeah.

Leo Laporte (00:54:46):
And so this is the dinner in this graph.

Mikah Sargent (00:54:50):

Leo Laporte (00:54:51):
And it LA it's not, you're expected to go up, but it should go up and then down within an hour kind of start to be coming back. It stayed up like, well into the next night. Oh

Mikah Sargent (00:55:01):
My word.

Leo Laporte (00:55:02):
Yeah. But this is more normal. These little spikes like that. That's what you that's what you expect?

Mikah Sargent (00:55:07):
Are you diagnosed like prediabetic or

Leo Laporte (00:55:09):
Anything? Oh, I am di type two. Oh, you're actually, I was prediabetic and I didn't pay attention to it. I wish I had got it, but it's well controlled and my A1C is pretty good. It's like six it's normal is five, five I'm six, five above seven is considered prob you know, diabetic mm-hmm <affirmative> so I'm, I'm keeping it well controlled, but I would like to get it down below.

Mikah Sargent (00:55:28):

Leo Laporte (00:55:29):
Below six, for sure. And I think I can, if I pay attention. So I'm learning a lot, for instance heavy exercise will spike it.

Mikah Sargent (00:55:38):
Yes. I actually just learned that from a friend of mine. Who's type one diabetic. Yeah. And I didn't know

Leo Laporte (00:55:43):
That. So this spike is actually my trainer working out with my trainer, but see, it does come back fast mm-hmm <affirmative> but light exercise is actually helpful after a meal, like taking a walk because you use up some of that extra glucose without getting your body into yeah.

Mikah Sargent (00:55:56):
Apparently creating endorphins is what then leads to your body. Spiking that

Leo Laporte (00:56:01):
Yeah. Well you just need glucose as you're working out, you need it and you need a glycogen and so your body can make it, it, it can find there, you have glucose stores. So it goes, okay. Make in glucose.

Mikah Sargent (00:56:12):
Here we go.

Leo Laporte (00:56:13):
So C

Mikah Sargent (00:56:14):
Six H 1206.

Leo Laporte (00:56:15):
I, I, you know, I did a, a spin and I think that's what this little spike is. Cuz it wasn't. I had just, all I only had for breakfast is coffee. So I don't think that did anything, but the spin did, but it's coming back down though. Still a little high

Mikah Sargent (00:56:30):
<Laugh> the APR on this diet of eating credit cards has no ROI.

Leo Laporte (00:56:34):
That's right. Do not eat credit cards. Ohm. A <affirmative> oh, I'm a yo-yo I've been on. I've been on every diet known to man. I was telling the dietician. Yeah. Which, which diet

Mikah Sargent (00:56:49):
Are you name it? I, it

Leo Laporte (00:56:51):
I've done it. Weight Watchers. Yes.

Mikah Sargent (00:56:54):

Leo Laporte (00:56:54):
Atkins. No, I never did Atkins, but I did keto for a year. Remember with ver yeah, I did hardcore keto that actually worked my Glu. My A1C went down to five, three.

Mikah Sargent (00:57:03):

Leo Laporte (00:57:04):

Mikah Sargent (00:57:04):
That's nice.

Leo Laporte (00:57:05):
It really worked. Noom worked great. After six months I got kind of a ton of logging. I'm still doing it cuz I'm logging for this. So I'm still doing it. I think

Mikah Sargent (00:57:16):
You've just got such a more focused.

Leo Laporte (00:57:17):
Logging's hard.

Mikah Sargent (00:57:18):
Yeah. And you need to work on or you need to make sure that she personally paying attention

Leo Laporte (00:57:22):
To the reason Verto worked is I need metrics. Mm-Hmm <affirmative> and so the Verto you're doing a finger prick for keto and blood sugar every day. Mm. And this, the continuous glucose monitor you, you have. So I know if I, if I have a candy bar, I'm gonna see it and that's all it takes

Mikah Sargent (00:57:41):
For you to log weirdly enough. Okay. I'm not gonna do that. That's

Leo Laporte (00:57:43):
All it takes. So I do have to log in fact, I wanna log because I wanna see you do one of the things you can do with this is experiments.

Mikah Sargent (00:57:50):
Ah, see, that's funny experiments. Yeah. I would be into that too, too. Would happen.

Leo Laporte (00:57:53):
Yeah. Yeah. I, I, you know, I like that quantified self thing, so that's kind of fun. And that is what I need. I need that gamification, cuz I'm I'm a child

Mikah Sargent (00:58:04):
<Laugh> honestly, I think we should all have the option to have those just because like

Leo Laporte (00:58:15):
You can, this body

Mikah Sargent (00:58:17):
That we

Leo Laporte (00:58:17):
Have, this is the future. And I tell you, if somebody finally like apple figures out, how to do this will change more than just diabetics. It will change the world. Yeah. This, this thing athletes are using it and stuff too is very, very valuable for you to track that and you know, might want to track other things, but it, but the more we know the,

Mikah Sargent (00:58:36):
Yeah, all of those things can come together and find trends in your, your own health.

Leo Laporte (00:58:40):
I could see exactly what's going on for me. You know, it's all about blood sugar. That's a big one. So I'm paying close attention. If I could measure my liver and kidney function, I would. But

Mikah Sargent (00:58:52):
Yeah. That's you gotta go

Leo Laporte (00:58:53):
Every six months.

Mikah Sargent (00:58:56):
GL filtration.

Leo Laporte (00:58:57):
Yeah. Well and when you get type two, they look at that because that's one of the consequences sometimes of raise elevated blood sugar is is your liver gives out,

Mikah Sargent (00:59:08):
Got it.

Leo Laporte (00:59:08):
Your GL tation rate goes down. Hmm. And mine is, but also that all goes down with age. So mine's kind of normal for my age. So I have a continuous glucose monitor the, the freestyle Libra, but there are quite a few different ones. I, my dog, the freestyle Libre. Well, Hey, Hey, Hey. How are you today? Leo LA part here, the tech guy along with my good friend. Mica Sergeant.

Mikah Sargent (00:59:47):

Leo Laporte (00:59:47):
Hello there. Hello there. Mikah is an expert in all things computation, but particularly iOS iPad us. You host of iOS today on our podcast network, tech news weekly and all around bright fella. Oh yeah. So it's now you got two brains for the price of one eighty eight, eighty eight as Leo, the phone number and I'm, I'm, I'm breaking Mike in because in a couple of weeks, very

Mikah Sargent (01:00:16):

Leo Laporte (01:00:17):
You're gonna be hosting the show. I

Mikah Sargent (01:00:19):
Will be hosting the show for two Saturdays in a row. Yeah. So when it goes absolutely poorly, the first time I'll have a second chance to redeem

Leo Laporte (01:00:28):
My song. You get two chances. That's why baseball's a great game. There's always another game tomorrow. You can, you can try again. Let's see. Al is on the line from Seattle Washington. Hi Al.

Caller 4 (01:00:39):
Hey, how are you guys doing?

Leo Laporte (01:00:40):
I'm doing well doing

Mikah Sargent (01:00:42):
Well. Thank you.

Caller 4 (01:00:43):
Hey, and, and Mikah, you're gonna do just fine. I think at Leo's place. You're

Leo Laporte (01:00:48):
Well, you'll find out July <laugh>

Mikah Sargent (01:00:51):
I appreciate the photo confide

Leo Laporte (01:00:52):
Confidence. Al what is this? 17Th?

Mikah Sargent (01:00:54):
I think the 17th

Leo Laporte (01:00:55):
20. Yeah. Or the 16th and the 23rd, something

Mikah Sargent (01:00:57):
Like that. Something

Leo Laporte (01:00:59):
A month from now, but he'll be ready. He's gonna be, he's good. You know, you all gotta start somewhere and national. Radio's a great place to start. I think so. So what can we do for you Al?

Caller 4 (01:01:12):
Well, I've got an iPhone issue, my wife and I both have iPhones and we share the same apple account so we can share photos, contact. Oh,

Leo Laporte (01:01:23):
Oh boy. Don't do that. The things, <laugh>

Caller 4 (01:01:26):
The things that we wanna share. I, I know the family family that you share music games and iCloud and stuff which I would do if that's the only things we wanted to share, but we really wanted to, we'd rather to share the contacts, especially in the notes. Cause we both work on those and then course the photos she takes she could see and I can see and vice versa. So, but the only problem is, is when we're both logged on to the same account. Yeah. The phones get really confused. Yeah. My phone get her name, her phone gets my name and then switches back and then sometimes it breaks over. And some of my 

Leo Laporte (01:01:59):
Yeah, this seemed like a good idea at the time. Definitely not, definitely not the thing to do. And I'll tell you. I know because when my kid, my son was little and they didn't have family sharing yet. I had his, he was on my account and then he went to college and joined a frat and I started getting his text messages. This did not end well. Oh. So <laugh> so strongly suggest everything you're talking about that you wanna do. You can do each with a unique account for each of you, right?

Mikah Sargent (01:02:32):
Yep. I share some notes with my, some family members, my partners, some other folks. And it is, it it's very easy to do. As the context, one is the one that I'm a little bit I don't know about sharing contacts automatically that that sort of syncing of the contact between the two. So I understand that one, but essentially what you could do is, you know, the, the moment that somebody creates a contact, you can automatically just share that with the other person because yes, as much as it it's worked for you thus far, apple continues to add new features that offer this kind of sharing functionality and in doing so, it makes it more difficult for you to be able to use the system on its own, particularly with iMessage. That's kind of the big one there where if you,

Leo Laporte (01:03:20):
Yeah, cuz that works by email address.

Mikah Sargent (01:03:21):
Yep. So it uses, it registers an email address. It registers a phone number.

Leo Laporte (01:03:24):
So that iCloud address or whatever address you use for your apple account, that's why you're having problems. The, it doesn't know that those are two different people. <Laugh>, you're getting the same messages

Mikah Sargent (01:03:35):
And this is a new thing that's gonna be coming soon is an even better photo sharing mechanism. That is almost exactly like what you're wanting Al because right now I can share an album with family and we do have that, my family and I, where we upload photos, but what apple is doing is it's new things you're asking for. Yeah. Yeah. It is essentially that you use the same photo stream. It's gonna look and feel exactly like the way that you're doing it now, but it will be able to be used from two separate accounts. So honestly, as rough as it is, I understand the best thing that you can do to limit this confusion and to make everything a little bit easier in the long run is to have two separate accounts. I don't know of advice that I can give for using the single account between two people. That's not gonna result in the confusion between those two devices.

Leo Laporte (01:04:28):
It would be possible to keep that account. You've got each of you create your own new account and then you, you know, I guess you could have that shared account

Mikah Sargent (01:04:38):
Or one of you just uses the shared account and you just create, create one more account. Yeah.

Leo Laporte (01:04:43):
Yeah. I I think you probably wanna create new accounts cuz you're gonna have issues. This is, yeah. I, I understand I was, I did it too. I'm tempted to do it, but apple has over time made this less and less necessary in everything you wanna do. You can do with two separate accounts using a variety of,

Caller 4 (01:05:01):
Yeah, we've been doing this, we've been doing this for quite a while and you're right. It's getting worse and worse. Yeah. And then yeah, I did listen to the new, the apple event with Ventura and, and I was encouraged by what they said. They were gonna allow families to share photos.

Leo Laporte (01:05:15):
Oh yeah. That's gonna be great. That unfortunately is iOS 16. So it won't come out till the fall with the new iPhones. Although they did announce that there will have a public beta if, if you're brave next month and you could put that on your phones and your iPads and stuff. But that, that won't be till until September for normal,

Caller 4 (01:05:34):
I thought were the contacts I thought we could use one for a master account and then just export at import. 

Leo Laporte (01:05:41):
Yeah. How would you share what would be the best way to share? So

Mikah Sargent (01:05:44):
The, the best way, the easiest way to share contacts would be via a PC of some sort, be it a Mac or a windows machine because there, you can actually pull up all of your contacts at once, select them all and export them. Sharing contacts from the phone is a little bit more complicated because it's just not as robust in terms of what you can do, but we'll include a link in the show notes that has a guide on how to export those contacts. But I agree. I think that each of you creating your own account and then keeping this sort of in the family as the master account is gonna be the best thing. And Hey, here's some good news. You Al can go ahead and sort of put this on the calendar, the shared calendar that you have in September at the end of September, that's whenever you make this migration happen, because that's just in time for this new photo library thing to take place. So you can give some time to breathe and prepare yourself for this process and it doesn't have to happen. You know, like that

Leo Laporte (01:06:38):
There is a solution that would allow you to have a shared contact and calendar database and that's Google. So you could keep your apple separate, separate apple accounts, but on each of your devices, it there's a couple of ways to do this. You could have a single contact list on Google that you both log into. It would, it's not a problem to have a shared Google account because it's just Google, right? You, you know, make a new account, make a new Gmail address. That's just for the fam you know, the, the family plan of course, Google also allows you to have a shared calendar. That's what my wife and I do. So I share my calendar with her. So she knows, oh yeah, I'm gonna be busy at this time. I'm getting a haircut or whatever. Don't make an appointment for me. That kind of thing. So that's very useful and Google will let you do that quite easily with two different accounts. Yeah.

Caller 4 (01:07:27):
We, we do use the Google calendar to share. Yeah. So that,

Leo Laporte (01:07:30):
That's a good way to do it. Pass that. Yeah. Yeah.

Caller 4 (01:07:33):
I, I didn't think about adding contacts to the Google stuff.

Leo Laporte (01:07:36):
Yeah. You could do contacts too. They don't, it's not quite the same, but you can have a single contact list that you both share.

Mikah Sargent (01:07:42):
Yeah. That's one, one complaint I have about iOS to this day is that there are still some things that you just simply cannot do on the system itself. And apple will just point you to to do it or tell you, you know, open it up on a Mac or a windows machine and do it there. So contacts, unfortunately, still one of those things where you need to go to to export them or use a windows machine or Mac.

Caller 4 (01:08:06):
Yeah. We have hundreds and hundreds of contacts instead.

Leo Laporte (01:08:09):
<Laugh> yeah. Make a single, yeah. Make a single account on Google. Make I would make a fresh Google account. So it doesn't impinge on anything you've got. You could have a share, you have single contact database that you both log into. I, I feel like Google actually has a solution to a lot of these things cuz with Google photos, they do have that shared photo album. I use that with my wife. In fact, I've set it up in Google photos that anytime I take a picture of my wife, this is what Apple's going to do. It shares it with her. Mm-Hmm <affirmative> so automatically I don't even have to think of it. So Apple's actually copying features that are in go have been in Google photos for some time.

Caller 4 (01:08:47):
Oh good. I hope I copy a few more. We'll keep thinking about it. Leo. I'm gonna be cruising with you on the sixties. Are

Leo Laporte (01:08:51):
You all right? That's exciting. So you won't hear Mike do his thing. <Laugh> you'll be on a boat with me Al I'm so, so excited that we're gonna get to do this. You live in Seattle, so it's easy for you, huh?

Caller 4 (01:09:03):
Yeah. Yeah. It's just an Uber ride down to the pier anymore.

Leo Laporte (01:09:06):
Oh, I can't wait. Well good. I'll look for you Al are you bringing your wife?

Caller 4 (01:09:11):

Leo Laporte (01:09:12):
I am good. We'll do it in service. We'll we'll solve this whole account thing then.

Caller 4 (01:09:16):
Okay. We'll bring forward

Leo Laporte (01:09:17):
To it. Iphones too. <Laugh> yeah. Bring your iPhones. <Laugh> all right. Thanks Al. All right. Thanks. Take care. Oh, that's gonna be fun. Yeah. We're doing an Alaska cruise with our TWI fans about 103, I think 103 fans of booked a cruise to Alaska taking their life in their hands. <Laugh> next, next month. That's why Mike is filling in. So I, I think it's sold out now. I don't know if they're still selling births. If you wanna know more cruise, do T w It's the twit podcast network. Eighty eight eighty eight. Ask Leo the phone number. (888) 827-5536, Michael Sergeant Leo. Leport your tech guys more calls right after this. I might call in during this show. That'd be kind of, that'd be hilarious. Yeah. Do a FaceTime

Mikah Sargent (01:10:13):
Four minutes to use the restroom.

Leo Laporte (01:10:15):
If that's oh yes. You have time. If you wish you have time, I'll call in with a printer problem for Mikah. That's a good idea. <Laugh> Mikah, my printer. It prints, it prints in Russia. <Laugh> yeah. Bring my bring my bring my hand soap back with you if you will. Yeah. Do you remember the twentie first? September Mikah unleashed. That's what we'll call

Mikah Sargent (01:10:48):

Leo Laporte (01:10:54):
Hot tramp. I love you. So Leo, that's the song. I'm not talking to you. Leo Laporte tech guy mic a Sergeant tech I two eighty eight eighty eight. Ask Leo the phone number and Stewart is on the line from Los Angeles. Hello Stewart.

Caller 5 (01:11:13):
Hey Leo and Mikah. How are you guys?

Leo Laporte (01:11:15):
Well, great. Doing well. Thank you. Welcome.

Caller 5 (01:11:17):
Hey, about three weeks or a month ago, somebody called with a problem I had for years, which is the iPhone being plugged into a car radio that would suddenly play the most annoying song on my <laugh>. Well, it wasn't originally the most annoying song. It only

Leo Laporte (01:11:35):
Is aim. Yeah, yeah, yeah,

Caller 5 (01:11:36):
Yeah. I went through a whole series of ways to try and figure it out. But yeah, the one that Mikah used, I think was the only one that potentially worked, which is to download a, a silent

Leo Laporte (01:11:49):
That's so ridiculous. You have to do that.

Caller 5 (01:11:52):
I know, but I that's so silly figure out a way. And Mikah tickled it a little bit, a few weeks ago with saying it had to do with shortcuts. So I kind of played around with it and did the investigation and found out a way to make it happen.

Leo Laporte (01:12:05):
Oh, this is the long way around. Cuz it requires programming, but a little bit it solves it.

Caller 5 (01:12:12):
Yeah. So if you, you have to do a two step process. One is you create a shortcut and, and you call it whatever you want, like stop annoying playback or whatever <laugh> and then you under the all actions area, you, you create the shortcut, which will pause. I think it's titled under media place slash pause. And then you save that either to your screen or your home screen or some other place. Then you create an automation and under a personal automation, you say, whenever the phone is plugged in to a charger, you run that shortcut. And so whenever you plug it in to the radio, it will detect power coming to the type C connector, I guess, or whatever the, the lightning connector is. And then it will run the automation, which will then run the shortcut.

Leo Laporte (01:13:12):
So ridiculous that we have to do this. This is so nutty. You mean there's no way to tell apple this is cuz it's such an old technology essentially when someone plugged their iPhone into their, or excuse me, their iPod into their car. Yeah. They didn't want to have to go through and find the song to play. Oh, just pick it up where I left off. Yeah. Or if you had a random MP3 player of some sort, it would just automatically start playing. But iPhones in the MP, threes players only had one way of playing music. So there wasn't a problem. But if you have Spotify and apple music and you have music on your phone, they have a variety of sources. You have YouTube, it will play. Does it always play the,

Caller 5 (01:13:49):
No, it will just stop. It will just stop. Well you can do whatever you want.

Leo Laporte (01:13:52):
No, I understand your script will fix this, but I'm just curious without the script, is it the same program? Every time

Caller 5 (01:13:59):
Without the script, it

Leo Laporte (01:14:01):
Runs it's apple music,

Caller 5 (01:14:02):
The iTunes. I mean it runs apple music. Yeah. It runs the first letter that matches

Leo Laporte (01:14:09):
AA or something. So that's why Mikah has a song. Mm-Hmm <affirmative>

Mikah Sargent (01:14:11):
It's called a, a, a, a, a very good song. And this person released a silent track.

Leo Laporte (01:14:18):
I bet he making a lot

Mikah Sargent (01:14:19):
Of money on it. It's about nine minutes long. I think maybe even a little bit longer than that. And that gives you it's

Leo Laporte (01:14:24):
On apple

Mikah Sargent (01:14:24):
Music. Yeah. It's on apple music. You can download it. It gives you enough time to be able to find the songs that you actually wanna listen to. <Laugh> and you don't get blasted with what used to be a flare for the dramatic, which is a song from a fun house, which is a musical. And so it would

Leo Laporte (01:14:40):
Alphabetically the first song.

Mikah Sargent (01:14:41):
Yeah, because again, we're going back to old school when you had a playlist of songs and it would just do it alphabetically.

Caller 5 (01:14:46):
Wow. I think about back in iOS eight or something, they did have a switch on it that said play whatever I was listening to. So

Leo Laporte (01:14:56):
It's the last song and

Caller 5 (01:14:57):
Then one of the updates. No, if you were listening to a podcast

Leo Laporte (01:15:01):
Or whatever. Okay. Well that's good.

Mikah Sargent (01:15:02):
I wonder why they took it away and

Caller 5 (01:15:03):
Then it would just continue it. But then in, when it went from iOS seven to eight or eight to nine or whatever, suddenly that was gone <laugh> that took away that feature. I don't know why they did that, but they removed

Mikah Sargent (01:15:14):
It must have gone all in on CarPlay.

Leo Laporte (01:15:17):
So you get, you get the black diamonds tip of the week for the expert user writing your own sh apple shortcut. But honestly, it's a good thing to learn how to do these. Yeah,

Caller 5 (01:15:30):
Yeah. Is my, the only shortcut I used actually. Yeah. So I'm not like shortcut expert, but I was figured it out. Was

Leo Laporte (01:15:37):
It hard? It wasn't that hard. Was it?

Caller 5 (01:15:39):
No, it's really easy. Yeah. Like I said, you go to S you open it up and you just say, create a shortcut. They've

Leo Laporte (01:15:45):
Got a list on the left of all the actions you can do. So you can just pick one.

Caller 5 (01:15:50):
Yeah. Watch it. Yeah. You can do a lot of things. Well, let you, so if you wanted to get more sophisticated beyond just stopping it, you could then say stop it and then play podcast, Leo Laur or something, you know? So then it would always run Leo Laporte's podcast.

Leo Laporte (01:16:05):
Yeah. I would want it to open my open, my podcast player or my audible book or whatever. Mm-Hmm <affirmative>, that's usually what I want to start up. In fact, I'm using CarPlay in my Mustang, mock E and it always starts my audio book.

Mikah Sargent (01:16:20):
Yeah. The way you can avoid this. Yeah. I, I have with mine cuz I mine's Bluetooth. And so I have the audible app open before the car even starts and in doing so then it'll just automatically hit play on whatever is currently streaming

Leo Laporte (01:16:35):
Carplay. I don't even have to have it open

Caller 5 (01:16:37):
Play bypasses. This problem. Yeah.

Mikah Sargent (01:16:38):
Carplay. Cause I have a

Caller 5 (01:16:40):
Car that has CarPlay and I plug in and it'll just play whatever I was listening to. But if I was listening to something and then plug into an older radio that has a USB back, that plugs into my Jack, it will start playing my annoying song.

Mikah Sargent (01:16:57):

Leo Laporte (01:16:57):
This isn't unique to iPhones or any particular car model. This is how USB used to work and was supposed to work. But, but we've gotten smarter devices than the iPod. That makes sense. Yeah. Cause somebody in the, somebody in discord chat says, yeah, even my 2008 mini Cooper would do this. Yeah. Because that's yeah. In the old days, that's what you wanted.

Caller 5 (01:17:21):
Yeah. I think if you have a CarPlay now maybe the software integration with

Leo Laporte (01:17:26):
Iphone is yeah. It's better now much better

Caller 5 (01:17:29):
At an older model radio or a current radio that doesn't have CarPlay. I think this will happen. So anyway, good tip. It had annoyed me long enough and I thought, well, I'll dedicate a little time to giving some feedback here. Thank you

Leo Laporte (01:17:42):
Stewart. Thank you.

Caller 5 (01:17:44):
All right. My appreciate

Leo Laporte (01:17:45):
It. Have a you guys for all your, a great day. Of course we love doing it. You're the shortcuts guru, you and Rosemary orchard do a show called iOS today, which in which you talk about shorts, we have a, a segment on every episode called shortcuts corner and it's such a good thing to learn. It's a little intimidating. It can be at first, but boy, you know, once you get proficient at it, you can get your phone to do all sorts of funny things. <Laugh> li LA boy, the tech guy.

Leo Laporte (01:18:22):
Did you see the American Gothic? Remake? I posted it in there from I saw it with you. Yes. Hold fight. Yes. I hate it so much. Yes. Who is that? Is that you Tokyo. Tony did that. Yeah. Is that so he's doing some sort of weird morph face, face doesn't look like you. No, I only is that a really old picture or I, I don't know what photo they used. That's a good one. That's funny that guy's definitely. That's his, sister's the two internet kids. That's pretty clear. And there's Mikah. Oh, I hate it. <Laugh> it's doesn't look like you. It looks like the guy on the nation brows, but that's not looks like the guy in the nationwide insurance.

Leo Laporte (01:19:00):
They okay. Cuz they didn't want me. It doesn't look like Allstate. I mean whoever. No. Are you doing nationwide? The one, the one that Aaron Rogers is on. Oh, I don't know. And he's got the Aaron Rogers rate and the guy comes out and says, everybody gets that rate. Oh, that's funny. Have you seen that one? No, I don't watch things. You don't watch TV? Yeah. Oh, I'm a cold kinda. <Laugh> they posted mine, but maybe it wasn't here. Mm-Hmm <affirmative> yeah, maybe it was somewhere else. Those are cages. Oh, I don't like that. Hello Johnny. How you doing? Wow. I am glad to see fancy wallpaper. You got there? Oh, he's in a hotel now? No. Did the photos give us, wait a minute. You're not in a hotel. No, that, that picture of EA in the Santorini and of the mile deves that's those are classic hotel pictures. Actually I took those photos. Oh. Or now took them. You need to sell them. Yeah. I was gonna say to a hotel <laugh> you better be making royalties cuz the hotels have been making those photos. So you're at home. I'm in Toronto. Oh, there are pictures, Natalie posted. Ah,

Johnny Jet (01:20:10):
This is her I'm in her apartment.

Leo Laporte (01:20:11):
Her apartment. Does she ever? Wow. So she's been ki she's kept the apartment all this time. She's

Johnny Jet (01:20:17):

Leo Laporte (01:20:17):
Yes. Does she let lead it, lease it out or somebody know

Johnny Jet (01:20:20):
We did the same building as her mom, so Aww. And we used to come all the time before the pandemic. Oh I know every two, three

Leo Laporte (01:20:27):
Months state farm. You're right. State farm Jake from state farm Jake, that's it? Yeah. Do you know who that is? I do know that one,

Johnny Jet (01:20:34):
Of course that commercial's on like every five minutes during football season.

Leo Laporte (01:20:40):
Hey John. Hey Jack. I'm sorry. Our traveling guru. He enjoys us every week to talk about traveling better with technology. Hi Johnny. Where are you?

Johnny Jet (01:20:52):
I'm in Toronto. Canada.

Leo Laporte (01:20:53):
You're visiting family up there. Yes you're with

Johnny Jet (01:20:57):
Yes, it was our first time we arrived like a week and a half ago. First time we've been here in since the pandemic actually even before, cause my wife was pregnant, so she was bedridden pretty much the last part of her pregnancy.

Leo Laporte (01:21:09):
Wow. Did you have to you know, get rid of the cobwebs and like that's the place?

Johnny Jet (01:21:15):
No, you know what? The place has been kept up pretty well. So we had, we had people staying here and nice. So yeah, but to get into Canada my wife was randomly tested, selected, and we talked about it last week for they had random testing, but they actually just got rid of it yesterday, which was Canada's big news. They got rid of random selection for COVID testing for vaccinated travelers. And yesterday the us, which you've probably heard, has gotten rid of the required negative COVID test to come back into the us or any traveler to the us, had to take it regardless of your you know, vaccination status or your citizenship.

Leo Laporte (01:21:53):
This was something that airlines and others tr lobbied hard to get the CDC, CDC to drop. And it really is a cause of anxiety for travelers, because I remember when we went to Mexico, you know, there was a risk that we would be stuck in Mexico if we, if we tested positive and we'd have to get a hotel and stay there for two weeks and you know, that's a big deal. If you can't come back in the country on the other hand, that's

Johnny Jet (01:22:20):
Why I, that didn't travel internationally.

Leo Laporte (01:22:21):
Yeah. On the other hand for business it's not like C's gone in fact it's worse now than it was a year ago. So I, I have a mixed feelings about this <laugh>

Johnny Jet (01:22:34):
Well, yeah, I was supposed to be at this conference last week, actually this few days ago in Orlando, which was this big international conference. And I, I backed out because I was like, listen, there's people from 60 countries. There's no one's wearing a mask and they're doing face to face meetings, like speed dating. I was like, I, I just couldn't see myself going, cuz I haven't had COVID yet knock on wood. And we

Leo Laporte (01:22:56):
Knew this was gonna happen, that there was gonna come a point where everybody said, oh the hell with it <laugh> I don't care.

Mikah Sargent (01:23:04):
Some people had already been doing that.

Leo Laporte (01:23:06):
Yeah. Some people doing it the whole time. I don't care. My father-in-law said, oh, there was no COVID that was, that was a made up political.

Mikah Sargent (01:23:13):
Oh, come on. Said no,

Leo Laporte (01:23:14):
Come on. Those million people didn't die of nothing. Definitely there was COVID but anyway gosh, I'm honestly very worried still and I don't want to get long COVID and you know, I have like you Johnny, I don't know how you've avoided it, but so have I I guess yeah. I, by

Johnny Jet (01:23:31):
Not traveling mean interesting. Cautious. Yeah. Well we did. We've been traveling and a little bit we've travel smart. So,

Leo Laporte (01:23:38):
And traveling,

Johnny Jet (01:23:38):
We go to the airports, we avoid people.

Leo Laporte (01:23:40):

Johnny Jet (01:23:41):
We, we fly off peak times, so there's no long lines. And we wear a mask boarding the plane and you know, I've been using miles to fly up front where there's a lot less people and I book it way in advance. So it's actually cheaper than flying coach and there's ways around it. Also having like, you know, we talk about clear TSA pre-check nexus for coming to Canada global entry for going back to the us, you know what the best way to help cut the lines,

Leo Laporte (01:24:07):
Go to a national park. <Laugh> we

Johnny Jet (01:24:09):
Have some not the summer though. Not in the summer.

Leo Laporte (01:24:11):
No. Is it crazy? No,

Johnny Jet (01:24:12):
It's gonna be ridiculous

Leo Laporte (01:24:14):
Because everybody's gonna have that idea

Mikah Sargent (01:24:15):
All thinking. Yeah. Let's go to national park.

Johnny Jet (01:24:17):
Yeah. And you know, I wrote an article called like inflation vacation, because everything's so expensive these days that and all these problems at the airports. I mean, it's not just happening in the us. People think it's just in the us. It's not, I mean the lines,

Leo Laporte (01:24:29):
Oh, these prices are up everywhere. Inflation's everywhere. Yeah.

Johnny Jet (01:24:32):
Yeah. And, and also the staffing issues is everywhere. All the airlines, all the airport workers around the world where they're having these long lines. So you really gotta fly off peak to avoid

Mikah Sargent (01:24:41):
It. Selfishly, I've got a great blog post idea for you.

Johnny Jet (01:24:45):
I want to hear it.

Mikah Sargent (01:24:46):
How to save money, traveling to places. People don't want to go <laugh> you? Okay. Sometimes people need to visit family. So

Leo Laporte (01:24:54):
Go somewhere. No one wants to go. Cuz there won't be

Mikah Sargent (01:24:57):
Crowds. But I cost so much to get a ticket from here to Missouri is what I'm saying because nobody wants to go there. So like,

Leo Laporte (01:25:03):
Oh it is expensive to

Mikah Sargent (01:25:04):
Fly. Yeah.

Johnny Jet (01:25:04):
Yeah. To fly. You have no competition. Yeah.

Mikah Sargent (01:25:06):
Yeah. So alternate airports, alternate airports

Johnny Jet (01:25:10):
Or, or look at low fair carriers. So alternate airports, let's say, let's say you're going Miami. Instead of going flying to Miami, look at Fort Waterdale it's 26 miles away. And that airport's usually much cheaper. If you're flying to New York, instead of flying to JFK or LaGuardia, you can look at ice slip in long island or you can look at white, white Plains is actually usually more expensive, but there's different. Airports all around the country, Chicago, instead of flying, O'Hare like at midway or he could even fly to Milwaukee and just drive, run a car and people do that. And in LA, I mean, instead of, or San Francisco, instead of going San Francisco use Oakland, the weather's better. You usually have a better chance of not being delayed. And it's usually cheaper out of Oakland or San Jose. Although San Jose can be more expensive.

Johnny Jet (01:25:50):
It all depends on the route. But also look at, look at new airlines when they start, when new routes like low fair carriers and there's a lot starting right now, breeze airways look at breeze, airways, look at a Velo. And when they start a new route actually, and actually this past week, north Atlantic they're, they're flying old wow. Airlines, which is Iceland. They're flying from LA. And I think San Francisco to Berlin actually, no it's LA and New York to Berlin starting in August for $120 each way. So you, but, but to get to Missouri, you just have to look at different airports.

Mikah Sargent (01:26:23):
So fly into same instead of flying into

Leo Laporte (01:26:25):

Johnny Jet (01:26:26):
For example. But if you, but if you're by yourself, it's not worth it. But if you're with a family or four, you know, then you know, rent a car and then driving, it could save you a lot of money. And here in Toronto, it's expensive to fly here. And a lot of people, what they were doing is they flying to Buffalo. It's an hour and a half away. They were avoiding these testing requirements. And even, even, even the hockey players were doing that, huh? The hockey players were doing that because they didn't wanna get, they didn't want it to take the test and you know, test positive and then they couldn't play. So they were avoiding that. And also, you know, you can also save on money on taxes to leave. Canada is like, you know, at least $58 just to the departure tax. What

Leo Laporte (01:27:02):
I got, if you have

Johnny Jet (01:27:03):
A big

Leo Laporte (01:27:03):
Family, you want, you want a tip? Yeah. Tear it. I did something really dumb. I told you my daughter's in Portugal. That was a mess up. And she didn't have her a passport and we had to get in her extra passport. So I had to do a last minute booking on the airplane and I got freaked out. I wasn't paying attention. I went to kayak. Okay. Don't go to kayak because then when you say buy it, instead of taking it to the airline site, it took me to a Spanish travel agency called travel genius.

Johnny Jet (01:27:34):

Leo Laporte (01:27:35):
Yeah. I later looked at the reviews, one star baby, and that's generous. Because they, I didn't even know. They I'm buying a ticket from them. I'm not even buying it from the airline. Then they go try to get it from the airline. Wow. They, they have all sorts of non-cancelable administrative fees all sorts of different rules. You're not, it's a, it's a completely different buy a ticket from the airline, right?

Johnny Jet (01:28:01):
Yeah. Well, we talked about it last week, avoid third parties. You can use 'em to search, find out what the prices listen last or, or for package deals. But if it's a really good deal, then use 'em. But if it's, if you're only saving a few dollars, then you know, you should have just gone right. To whatever airline you booked on tap or American or area. So tap and then, and see what they charge that way. If there's problems, you don't have to go, they're go. Because tap's gonna say you have to go to the Spanish agency. Yeah. And then Spanish, agency's gonna say you have to go to tap it's they're gonna gonna, they're just gonna put you on a wild goose chase. Yeah. So you always book direct unless you're saving huge money or you're getting a package deal or use a, a travel advisor or agent who will really be there for you and knows what to do. And you know, can get you upgrades and things like that. Yeah.

Leo Laporte (01:28:47):
So now the other thing is I was rushing. So now she has a flight next month to Portugal <laugh>.

Johnny Jet (01:28:53):
But while we're talking about Portugal and stuff, by the way, yeah, I would, everyone checked their passports. If you're traveling international this summer, look at your passport. My friend texted me yesterday, said, I need, I need to get my passport renewed in 10 days. I said, try this service. They said they can't do it. Yeah. All these places are having staffing issues right now. Even, even if you're gonna spend $500 to get it expedited.

Leo Laporte (01:29:13):
Yeah. Yeah. So

Johnny Jet (01:29:15):
Check your

Leo Laporte (01:29:15):
Passport, ah, Lord above.

Johnny Jet (01:29:18):
And you need to have six months validity on a lot of these for a lot of countries. So let's say you're going to Italy tomorrow and you, but your passport expires in too much from now. They're not gonna let you in, even though you're going for a week.

Leo Laporte (01:29:30):
So I'm not going to a national park. I'm not going overseas. I'm gonna go to a local park. I'm gonna spread a blanket, go to Alaska. I'm gonna bring a book. <Laugh>

Johnny Jet (01:29:38):
Although Alaska's having problems too.

Leo Laporte (01:29:40):
Don't tell me, I don't wanna hear it. Johnny jet com, if you wanna read more great website, great newsletter. They're free. And of course follow 'em on Twitter and Instagram. Thank you, Mr. Storm Crow, Leo Laport, the tech guy what's going on in Alaska now.

Johnny Jet (01:29:59):
Well, I, I, I had my buddy Scott Macur who's Alaska's travel expert write a guest post yesterday for me because he, his newsletter, he was saying, listen, in Alaska, there's a saying we have two seasons here, nine months of winter and three months of construction. <Laugh> and but you know, a lot of the cruise lines have had to cancel some of their tours side tours or not. I don't think Holland America is one of them. No, but, but princess definitely, they, they can't find the staff to work.

Leo Laporte (01:30:27):

Johnny Jet (01:30:28):
And restaurants also a lot of restaurants, they just can't find servers or cooks. So he's just saying pack your patients. Also some airlines have canceled, but listen, I, I actually got a release from Holland America yesterday. Cause that's who you're on, right?

Leo Laporte (01:30:42):

Johnny Jet (01:30:43):
Yeah. They're saying we're open

Leo Laporte (01:30:45):

Johnny Jet (01:30:45):
They're operating. Yeah. Yeah. And, and they have a worry free promise to allow flexible cancellations for cruises book by September and departing through

Leo Laporte (01:30:54):
December. I don't want anybody to cancel our trip <laugh> OK.

Johnny Jet (01:30:58):
No, of course. And I, listen, I would, I was actually gonna email and say, Hey, I'm ready to go. I think it's gonna be wonderful. I mean, Alaska is such, you've been to Alaska before,

Leo Laporte (01:31:08):
Correct? Yeah. Yeah. I've done this cruise. This literally this cruises on Holland America before different boat, but the same cruise. Okay. But at least we have each other to entertain each other. So that'll be fun. It'll be that I'm looking for listen

Johnny Jet (01:31:21):
Cruises right now are a great value. They're I mean, because a lot of them had limits how many they could, how many passengers they could have and they opened them up. Right. So now you can there's you can go cruising for like $120 for a three day cruise. Yeah. and you can find places for a hundred dollars a night, but this is a, and for, to see Alaska by, by cruise ship, I heard is just amazing. I haven't done it that way, but I heard it's just,

Leo Laporte (01:31:43):
Well, you get to sail, you know, into the, you know, bays and see the glaciers and all that stuff. It's gonna be fun. I'm looking forward to

Johnny Jet (01:31:49):
It and see the whale's gonna be amazing.

Leo Laporte (01:31:50):
Yeah. I'm looking forward to it. I need a vacation badly. I'm just so nervous about Ms. Ronna. I don't know what to do. Just again, just be smart and, and have all your get togethers outside. Yeah. You know, we just came from Rhode Island, New York, Connecticut, where it's just, it's been surging. My sister just got it. Be, but it's because she was indoors without a mask on. Yeah. My mom's and meeting people very nervous. I said, we're gonna test before we come visit you, we will sit outside. We will wear masks. Promise you. The last thing I wanna do is kill my mom. So we will, we will be extra careful. My dad's got it three times, so I know. I know. Yeah. And she's, and he's still there. She's fully vaccinated and boosted. So I, but still she's 88 and you never know.

Leo Laporte (01:32:38):
Right. That's the problem. You just don't know. You dunno. You just don't know. Yeah. Yeah. Hey. Hey. All right. When are you leav? Are you leaving next week? No, in a month. Oh, oh, okay. Good. July 16th. Okay. Oh, Providence. Yes, Providence. We'reing June 27th. And how are you getting there? Are you flying nonstop on breeze? Because they fly from San Francisco nonstop. Now we're flying to Logan on JetBlue. I didn't know about breeze. Oh, I should have looked at Bre. I'm pretty sure they fly from San Francisco to jet blue, to Providence, to T TJ hooker airport. I I, yeah. TJ green, right. Oh, okay. Or TJ, TJ green. I think it's TJ green. TJ green, not TJ green. I haven't been there. I haven't been to that airport in a while, but yeah, it's a small airport. Breeze airways. Yeah. And that's great.

Leo Laporte (01:33:25):
And that's actually a great alternate airport for Bo Boston, by the way. Yeah. Yeah. But that's why I'm going to Boston. Cause I don't, you know, could you fly nonstop? Yeah. And it's jet blue and I like jet blue and we'll just we'll get a rent, a car and drive down to Cranston. We need a car anyway. So won't an hour again. I said check out that week of Paul again or ocean house. Oh yeah. Yeah. We're gonna stay down in the, in the bil Martin. Yeah. They don't go to Providence. It doesn't look, wait a minute here. TJ green. Oh, maybe they do, but not from SFO. That's what it is. So I can only get to Providence from LA. So Bree is owned by, by the former founder of jet blue. Yeah. All right. Gotta run every buddy. Take care. Thank you, sir. See bike Saturday. Hello everybody. Leo. LePort the tech guy. Michael Sergeant. The tech guy. We're taking your calls. 88 88. Ask Leo. If I'm the tech guy, could you be the tech guy? Oh, that was or a tech guy. Yeah, something. I dunno. We'll figure it out. 88, 88. Ask Leo toll free from anywhere in the us or Canada. Dan is on the line from Fresno. Hello Dan.

Caller 6 (01:34:38):
Hey Leo. Hey Mikah.

Leo Laporte (01:34:39):
Hello? Good to see you. Welcome.

Caller 6 (01:34:42):
I have a couple questions about some weirdness on my iPhone.

Leo Laporte (01:34:47):
Oh, this is iPhone weirdness day. <Laugh>

Caller 6 (01:34:51):
Yeah, I know. I have a, an iPhone 12 and I'm running the the latest update. But if I hit the mute switch my phone still rings about half volume. I don't know why it's doing that.

Leo Laporte (01:35:10):
I reach for our phones and hit the mute switch silent mode. So what does silent mode do?

Mikah Sargent (01:35:17):
Silent mode is meant to make your phone not play ring tones. Yeah, but it can still play. Sounds like if you're playing music or listening to videos, everything else gets vibrations except in the case where you say, I don't even want it to vibrate when I have silent mode turned on.

Leo Laporte (01:35:36):
So, so they have, do not disturb mm-hmm <affirmative> I love it. The iPhone. I think those, the last phone blackberries used to have this, but the most phones now no longer have a physical mechanical switch to silence the phone. And I think that's a very nice feature so that the phone doesn't bug you when you're at meetings or when you're at dinner. I just love that I can flip that switch and know I'm not gonna get a ring, but you're getting a ring. I don't get it. Jamie, I'm getting,

Caller 6 (01:36:02):
I'm getting a ring. It's like I said, it's about half the volume of, of normal. And then, but I, like I said, I have a couple things and I don't know if they're really related or not. Yeah. Sometimes I'll have contacts. That'll send me a text message. And they'll say that they see in there that I have do not disturb turned on, but I don't they'll they'll I won't see their message when they send it mm-hmm <affirmative> but they'll call me and they say, Hey, I sent you a text, but your phone was in do not disturb. And I was like, no, it's not. It's not. And I'll check it. And it isn't.

Mikah Sargent (01:36:34):
Yeah. That's actually an ongoing problem that I've heard a lot about the

Leo Laporte (01:36:38):
Message in iMessages says your person has notifications silenced, right?

Mikah Sargent (01:36:43):
It'll say it'll even go as far as to say which version of do not disturb. You've turned on if it's sleep, if it's focus. Oh wow. This is a new problem that's been introduced. Since apple introduced a thing called focus in the last version of iOS and the way that I have been able to correct this for other people, in some cases, because in some cases it still wasn't working for them is you launch the settings app. You go down to the setting called focus and inside of that, there's an option that says share across devices and toggling that off and on. Again can sometimes bump the cloud that has registered, that you have this mode turned on. And then there's more that you need to do, which there's an option called focus status. And this, when it is turned on, will share your focus status, meaning which version of do not disturb, you have turned on across devices and in that case will tell other people about it. So again, toggling that off and on again, will sometimes bump this because basically in the cloud somewhere, it is registered that you're in do not disturb mode and thinks that you're still there. So this will just kind of say, Hey, I'm not in, do not disturb mode anymore.

Leo Laporte (01:37:55):
Now, Jamie don't don't, I'm not saying anything that you're, is it, are you sure it's the music or is it just the buzz? The, the, the vibration, cause you can leave vibrate on silent. You can leave that on when you turn that switch and by the way

Caller 6 (01:38:13):
Ring's playing,

Leo Laporte (01:38:13):
It's a, it's definitely your ring tone, huh? Yeah. Cause, cause you can, with, with, with vibrations, you can have patterns that that actually would sound like the song that wouldn't sound like the song, but they'd be the rhythm of the song. But you're saying you're hearing music.

Caller 6 (01:38:26):
Yeah, no, the, the song's actually playing. I have I have a song with saxophone playing

Leo Laporte (01:38:31):
And you hear the sax,

Caller 6 (01:38:33):

Leo Laporte (01:38:33):
Sax and that's weird. Yeah. Yeah.

Caller 6 (01:38:34):
And then the third thing that's going on is, is that my phone is auto entering calls.

Leo Laporte (01:38:40):
Oh, that's not good. <Laugh>

Caller 6 (01:38:42):
Yeah, I know

Leo Laporte (01:38:43):
There is a setting for that, but I take it, you've checked and made sure that that's off

Caller 6 (01:38:47):
That. And it happened once before this latest version.

Leo Laporte (01:38:49):
That could be very embarrassing.

Caller 6 (01:38:51):
Yeah. And, and two or three times since then,

Leo Laporte (01:38:54):
I, I will never understand why they have that setting. That should

Mikah Sargent (01:38:57):
Never even be

Leo Laporte (01:38:57):
A, there shouldn't be a setting, I guess maybe there's some people with a varying abilities and so forth that might not, it might not be easy to answer the phone. So they just wanted to go through. But no, I can't. I can think of so many embarrassing situations where somebody calls you and you do not want that phone to be answered, but it's answered automatically. That's terrible. So I think

Caller 6 (01:39:20):
It doesn't seem to matter either if I have like my Bluetooth Airbus in it's happened then, and when it's just sitting there,

Leo Laporte (01:39:27):
When the music's coming out, it's not, it's coming out of the phone, you've put your ear to the speaker on the phone and you're sure it's coming out of the phone. Mm-Hmm <affirmative> yeah. Why you got some, some goat music

Mikah Sargent (01:39:37):
From a ring tone, right? Like

Leo Laporte (01:39:39):
It's not just, that's what he said. I would go and sound, you know, go into your setting sounds and haptics and make sure that I would turn off vibrate on silent and VI make sure that it's not gonna make a, do a vibration when silent, just in case for some reason

Caller 6 (01:39:55):
That's triggering it. Yeah. Support it.

Leo Laporte (01:39:58):

Mikah Sargent (01:39:58):
I was thinking that, but this is only time to do not disturb. There are some ways that certain phones can get through, even if you have that turned on, but it doesn't,

Leo Laporte (01:40:08):
It's have an urgent it's by the flip switch. Yeah. And it, yeah.

Caller 6 (01:40:11):
Yeah. It's central switch

Leo Laporte (01:40:12):
When you here's one thing to try when you hear this happening, flip the phone face down, cuz that's also supposed to silence a call and if it doesn't, there is something weird about your phone. It probably is worth, you know, and the good news is this isn't such a big deal on an iPhone resetting it to factory settings. Mm-Hmm <affirmative> because you got everything backed up to iCloud, make sure you back up is current and all that stuff. It's pretty simple to get it back to where it was. But sometimes I honestly think that the only solution is, you know, what I, what my wife does frequently is reboot the phone, like full off slide to switch off. Yeah. Let it sit and then turn it on. That fixes a surprisingly large number of issues she has with networking and things. But if that doesn't do it, then I would say time to yeah.

Leo Laporte (01:40:58):
Factory settings, you know, erase the whole darn thing. And you know, you're gonna have to restore it. Don't restore it too quickly to see if something you're installing is making this happen. Right. So don't immediately reinstall everything I wouldn't. Anyway. so if you go in general at the very bottom, it says transfer or reset phone. You just, you wanna actually, you could start with erase all contents and settings, but no, there's no point in doing that reset, reset. That's gonna rewrite your firm where it's gonna erase everything. It's gonna be take it back to the way it was when it came from the factory. It presumably this did not happen when you first got it. Right?

Caller 6 (01:41:38):

Leo Laporte (01:41:38):
It didn't. Yeah. It's something happened. It's very odd. And just to be clear, there's a difference between the silent switch. Yep. And the focus settings that. Right. But, but it's, but if your phone is switched to silent, there should be no music when somebody calls you that just should not happen. So it sounds like, so,

Caller 6 (01:42:00):
And I tried silence. I know it happens because when I do, I'll hit that switch. Like when I go to church and the phone ring anyway,

Leo Laporte (01:42:06):
That's when you don't want it to ring.

Caller 6 (01:42:08):
Yeah. That's when I don't want it to ring. Yeah. That's why I use, that's why I make sure and use that switch rather than just yeah. Do not disturb. Right.

Leo Laporte (01:42:15):
So it's it's yeah. That's why I love that. That they keep the switch. Everybody else says, well, you should do it in software. No, that switch is great. No. Except there's not working for you, which is no, not so great.

Mikah Sargent (01:42:26):
And when you flip the switch, do you feel that little vibration when you turn it on that kind of it just, yeah.

Caller 6 (01:42:31):
I, I there's even times when I'll do it more than once, just to make sure that it's, you know, that it's actually a quick,

Leo Laporte (01:42:36):
Yeah, it should pop up a thing. It says silent mode on mm-hmm <affirmative> huh?

Mikah Sargent (01:42:41):
That's this is bizarre. I think it is just a

Leo Laporte (01:42:43):
Increasingly I'm thinking and they're making a lot of these phones now, hundreds of millions every year. I'm I'm increasingly thinking there's some quality issues. My wife has the worst problems with her iPhone and we, this is not the first call even today. Yeah. Where iPhones are acting irresponsibly. So I don't, I, I think there's some software issues. Try resetting it. Hey, let us know. Would you, would you call us back and say, tell us if that worked in. Cause that's a very odd issue that should not be happening. I can't even imagine how that could be happening. Somebody is saying scooter X in our chat room check to make sure that that it's, if it's only certain contacts, you wanna make sure that they're not set for emergency bypass on mm-hmm <affirmative>. So there are, you can, as, as Mikah was saying, you can have, some people can get through. If it's only those contacts, maybe that's what's going on. Leo Laport, Mikah, Sergeant, your tech guys more calls after this.

Leo Laporte (01:43:47):
There's the famous anecdote in the Walter Isaacs and biography. Who was it? When Steve jobs called one of his employees and he says, Steve I'm in church. <Laugh> <laugh> and Steve says, okay, okay. You know, I don't wanna interrupt church, but call me when you get home. <Laugh> and it was about, oh, I remember it wasn't one of his employees. It was a Google oh guy. He was calling to say, I don't like the color of the O in your app. Oh, that's right. It's a bad red. We need to fix that. I can't remember who it was. It's a bad red. Come on. Might have been Andy Ruben. I think it might have been Andy Ruben. It was a wild anecdote. Laura says she's gonna take care of you when I'm gone.

Mikah Sargent (01:44:29):
Aw, thanks Laura.

Leo Laporte (01:44:30):
Here's the picture by way worries. <Laugh> I don't think that looks like me. Oh wow. Anymore than that other one looks like you. Yeah,

Mikah Sargent (01:44:36):
<Laugh> right. I guess it's cuz they're trying to take our faces and map them, morph

Leo Laporte (01:44:41):
Some sort of morph morph thing and it look like me.

Mikah Sargent (01:44:46):
Vaguely. Just like mine. Vaguely looks vaguely vague. Yeah. The nose for you. The eyebrows for me

Leo Laporte (01:44:53):
Well, Hey, Hey. Hey, how are you today? Leo? LePort here with mic a Sergeant, your tech guys on the radio. Ready to answer your questions and your calls and your suggestions. Eighty eight eighty eight. Ask Leo is the phone number (888) 827-5536. Toll free from anywhere in the us or Canada, outside that area. You could still call us, but you'll have to use Skype out or something like that. 88 88, ask Leo website where we'll put links and so forth things we mention, you know, a lot of times solutions are long elaborate. So if they're, if they're too long to do on the radio, we'll just send you the website, tech guy There's no sign up. It's free. You can wander in and use that. This is episode 1901, but you'll see all the shows there. Audio and video from the shows, transcripts to episode Jamie is next Dana point, California. Hello Jamie.

Caller 7 (01:45:51):
Hey Leo. How's it going? You're having a great time today.

Leo Laporte (01:45:54):
It's good. I'm always, we're always having fun here. Aren't we

Mikah Sargent (01:45:57):

Caller 7 (01:45:59):
Hey, I've got you on speaker. Can you hear me? Okay?

Leo Laporte (01:46:01):
I hear you great. Yep.

Caller 7 (01:46:03):
Okay. I I have a home office. I work outta my office. I am, I can find my way around my PC and my computer, but when it comes to problems, I'm totally lost. So the other day I turned on my computer. I have Microsoft office 2010 and this little window popped up and it says, enter your email address and password for Hmm. And I kept entering it and it would go away and come back, go away and come back. This went on. I don't know, 10 times how

Leo Laporte (01:46:41):

Caller 7 (01:46:42):
Totally locked me out of my outlook. And I called my son. He came over, he worked on it for like five hours. He goes, mom, I cannot figure out why this is, is happening through

Leo Laporte (01:46:55):
Google. Yeah. So the first thing to do is see if you can go to your Gmail account using a web browser, cuz it's the same. Well, that's what

Caller 7 (01:47:04):
He did.

Leo Laporte (01:47:04):
Yeah. It's the same account. So you can log into Google on a browser.

Caller 7 (01:47:10):
Yeah, he did that. He did that and he tried to figure out, maybe I have too many emails and I have no,

Leo Laporte (01:47:16):
No, no, no. In my file. So, so hold on a second. So you can open the browser. In fact you might try logging out and then logging back in just to make sure that your password and everything's working. He did do that. Okay. So we know it's not a password problem. It's probably a settings problem. No, go ahead.

Caller 7 (01:47:34):
Well, whatever, because he, he said, he thought it was because this program 2010 is

Leo Laporte (01:47:41):
No longer. No, no stop. <Laugh> okay. We're gonna take over now. <Laugh> we've got this. Don't you worry? So the first thing

Caller 7 (01:47:49):
Is, well, let me just add one more thing. He did. He couldn't figure it out. So he set me up with office suite, which I've got.

Leo Laporte (01:47:58):

Caller 7 (01:47:59):
And it's okay. I don't know how to work my way through all of it yet, but he said maybe if we either can update to new office 365,

Leo Laporte (01:48:11):
Have you ever heard the phrase, the blind leading the blind?

Caller 7 (01:48:14):
Yeah, I have. And I I'm so frustrated.

Leo Laporte (01:48:17):
I okay. Let's stop. Let's start over. Okay. So you used to be able to get your email. And are you, are you using, you're using outlook, you said from an older version of office, is that correct?

Caller 7 (01:48:28):

Leo Laporte (01:48:29):
Okay. And you used to be able to you open outlook and there's your mail from and it's coming through Gmail and it's all there? Yes. Okay. Did you ever now this is I, I expected this call sooner, to be honest with you. <Laugh> really? Yes, because Google did an interesting thing over the last few months, they have turned on something called two factor authentication on a lot of accounts. Do you have two factor authentication on your account now? Do you know what that is?

Caller 7 (01:49:03):
Yeah, I do know. And no I don't.

Leo Laporte (01:49:05):
Okay. Except I think they might have turned that on. If they turned that on, you can no longer use your Google password in outlook. Okay. You have to use an something called an application specific password. Okay. And that's because of the two factor. And honestly, the first thing I thought when Google said, we're gonna turn on two factor, they've turned it on for millions of people just turned it on.

Caller 7 (01:49:33):

Leo Laporte (01:49:34):
As soon as they as soon as they said they were gonna do that, that was one of the first things that crossed my mind. People could figure out two factor, but what happens when they suddenly their email stops working. So I've been waiting for you to call all this time. Jamie, I'm so glad you finally called. So what you need to do is create a special password that you're gonna use just for outlook. So, okay. So I'm gonna, I'll put a link in the show notes to Google's article on signing in with app passwords. This is what they call them. I call 'em application specific passwords. It's a password just for outlook. You wouldn't be able to use it anywhere else. You wouldn't be able to use it to log into your Gmail account. It's one you create just for outlook. You're gonna go to your Google account, you know? And you, when you go to, you'll see on the right, you'll see your, your account and you can click that and you're gonna go to security. And when you go to security, you're gonna see, this is so complicated. I knew this would be a problem. So you're gonna click your click your face in the upper right hand Go to when you click your face, you'll see, manage your Google account. There's a button. You're gonna click that.

Caller 7 (01:50:48):
So wait a minute. So wait a minute. I'm taking notes. So you go to the

Leo Laporte (01:50:51):
Google. Well, I'll put a link cuz I know this is a lot, but when you open, you'll see in the upper right hand corner. If you're logged in, you'll see your your account. I, your account picture it's. And for me it's a picture of me. I don't know what it'd be for you. It's probably not a picture of me. So you're gonna,

Caller 7 (01:51:07):
It's just my account.

Leo Laporte (01:51:08):
Yeah. You're gonna click that. And when you click that, you get a button in there that, you know, it's gonna say your name. It's gonna say your email address. And then it's gonna be a button that says manage your account. If you are logged into multiple accounts, you may see a choice of accounts. So you were gonna wanna make sure you choose the account. You know, the, the account you're you wanna modify, make sure it's the Gmail address that you, you wanna work on. And then when you click manage a whole window, a Google account management window opens one of the tabs on the left is security.

Caller 7 (01:51:39):

Leo Laporte (01:51:40):
And under signing into Google, you're gonna see something that says app passwords. And that's where you're gonna create your app password. It will ask you to log in again and it'll say, okay, what is this password for? You can say, you know, whatever you want outlook on my PC or whatever you, whatever you would know what that is. Cuz you can revoke these later. If, if for some reason you, you know, want to, you know, give that away or something, you, you can revoke it. So it doesn't work anymore. So you're gonna create a password which is gonna be usually it's 16 letters. And you're gonna take that password separated by dashes, but you don't have to type the dashes. You're gonna take that password and you're gonna paste it in the password field and outlook where you have, where you set up your outlook account. You know that,

Caller 7 (01:52:27):
No, I don't, my son's gonna do this.

Leo Laporte (01:52:29):
You son will do this. Okay. You can also tell him, Google the phrase, sign in with app passwords and he'll find this Google page. It'll describe it, but he's gonna make, yeah, he's gonna, it's gonna make a special password. That's you know, kinda like your Google password, but it's special just for outlook. You're gonna paste that in and, and after that everything will work again.

Caller 7 (01:52:50):
So go to Google and what I mean, he has to, in order to find all these search

Leo Laporte (01:52:55):
For tell him to search for sign in with app passwords. The key is app passwords here.

Caller 7 (01:53:01):
Sign in to

Leo Laporte (01:53:05):
Just without a, I'm just saying for him to search on Google for the phrase, sign in with app passwords and the first result be a Google, a Google password. Yeah. That'll just help. That's just, that's the how to now what, so this is an interesting thing that somebody in our chat room is throwing in a little monkey wrench. Which outlook are you using? Which version of office are you using?

Caller 7 (01:53:31):

Leo Laporte (01:53:33):
So your son might have been right? I don't, this is news to me, but somebody in the chat, room's saying old versions of outlook, no longer work.

Caller 7 (01:53:45):

Leo Laporte (01:53:46):
With Google because Google's using a technology called O that you need outlook 2016 or later. So I don't know if that's true or not. But this happened May 30th. Well, it did. So was it about May 30th that this happened? It was

Caller 7 (01:54:07):
Actually just, it was just last week. So

Leo Laporte (01:54:10):
Yeah, that's about right. Yeah. It's about that. Yeah. So, so, okay. We're gonna put another link to Dave's computer I'm sure there are many sites talking about this. Google was supposed to send you a note saying if you're using Microsoft office 2016 or older, you were supposed to see receive an email that said on May 30th, you may lose access to apps that are using less secure sign-in technology.

Caller 7 (01:54:36):
Oh, I didn't get anything like that.

Leo Laporte (01:54:38):
Yeah. You're gonna need to use sign in with Google. So we'll put a link to this at tech guy labs as well. This is Dave. I don't know who Dave is, but Dave's computer tips that it it's, it seems like this is accurate that there isn't an issue. This is new boy go what's Google. What's going on. Just so you know, why is Google making me nuts? Cuz they're trying to lock everything down better. However this is inexplicably confusing to normal people. Would've been, would've been to me too, you know? Oh, you sent me an email once and I missed it. Oh well thanks Google.

Caller 7 (01:55:17):
The only thing I got from Google about a month ago was saying you're almost out of storage space.

Leo Laporte (01:55:25):
Well that could, that's not related, but that, you know, that does happen if you've been you know, storing photos and Gmail and all sorts of stuff. No, the free account. Doesn't give you a whole lot of no way. Yeah. Well the free mail adds up the free account. Doesn't give you a whole lot of space delete some to empty your trash, that kind of thing. To make some space in your area.

Caller 7 (01:55:45):
That, yeah, that's pretty much what he did. Yeah. For five hours here in my office.

Leo Laporte (01:55:48):
Oh Lord

Caller 7 (01:55:50):
Lord. So you're saying if he goes to Google sign in without just

Leo Laporte (01:55:59):
First he should look up Google app passwords, but now I'm thinking set up Gmail with a third party, email client. I, I feel like Google. Wow. This is this is kinda, you need to use at least outlook 2016 or later, just because Google has established a new way of logging in that's doesn't use app passwords. It uses OAuth. We were recommending using Gmail only with mail clients that support OAuth, which is not office 2010, but it doesn't sound like you can't use it. It says your Google account is less secure when it's linked to male clients that don't support OAuth. If you must use Gmail with older versions of outlook

Mikah Sargent (01:56:50):

Leo Laporte (01:56:52):
Oh my gosh, there are a number of steps you have to, you can continue to use it, but you have to, there's a switch that says turn on less secure apps. Wait a minute. Now this is for the workspace. Are you using Google's workspace or a work account or is this just a personal Gmail account?

Caller 7 (01:57:11):
I it's a personal Gmail account, but it's I use it from my business. That's

Leo Laporte (01:57:16):
My home. But you don't pay for Google's workspaces? No, no, no. 

Caller 7 (01:57:22):
God, I don't what I don't blame if I press outlook, it says the little it says outlook is closing

Leo Laporte (01:57:33):
<Affirmative> yeah. Tr

Caller 7 (01:57:35):
So I don't

Leo Laporte (01:57:35):
Even know that. I, I think app passwords are still gonna be your solution. There's a, there's another chatter in our chat room. Our chatters are are saying, yeah, this is real Webb. 1570 says you can use earlier than 2016. He was using office 2013. He had to finally call Microsoft to fix his four Gmails. But they fixed him up last night. I honestly think, boy, this is crazy. Mm-Hmm <affirmative> your, your son was on the right track. One that lost. Yeah, there is. We'll put a link to in the show notes to this Google support article, which says you can use Gmail with older versions. I think you're gonna have to use app passwords. So that's what you tell your son about is app passwords. Tell him to search for using app passwords. Google.

Caller 7 (01:58:25):
He's gonna go into Google and look for sign in with app password,

Leo Laporte (01:58:30):
Search search for that search for that phrase and you'll get a Google page. It explains the whole thing.

Caller 7 (01:58:38):

Leo Laporte (01:58:39):
Jolly. I'm sorry this happened.

Caller 7 (01:58:42):
If I need to update to 2016 or whatever at this point, I just like, please, I can't even sleep at night cuz I can't work. I can't.

Leo Laporte (01:58:50):
Oh yeah. Now your good news is, you know, you can go to and a browser and see your email.

Caller 7 (01:58:56):
I know. Well, I can also now get 'em on this office suite, but my thoughts were, do I wanna keep this office suite? I can't get any of my folders.

Leo Laporte (01:59:05):
No, no you, you know. Yeah. I think you they're saying you don't have to upgrade, but that you do have to jump through some hoops to get it working with 2010.

Caller 7 (01:59:13):
Okay. All right. Well good. I'm glad I'm not the only one and

Leo Laporte (01:59:17):
Oh apparently not computer.

Caller 7 (01:59:19):
Yeah. He just said, mom, I can't figure

Leo Laporte (01:59:21):
This out. I saw this. I tell you when Google announced they were gonna do this, I knew I was gonna be getting calls on the radio show. Cuz I just, I knew this would be very confusing to normal people and

Caller 7 (01:59:31):
Well I'm a normal person. Yes. And I'm the one who

Leo Laporte (01:59:34):
<Laugh>. Why shouldn't you shouldn't have to be anything less than a normal person or more. I don't know. Oh my God. Is that more or less? I don't know. Hey, I'm sorry this happened. You're you're it turns out I shouldn't have, it's not the blind leading the blind. Your son was on the right track. You just need one more piece of information.

Caller 7 (01:59:49):
All right. Well this should help him. This help

Leo Laporte (01:59:52):
To where if once he hears, once he hears the clue app specific passwords that should solve the thing for him, he should go. Oh yeah, of course. I should have thought of that. Thank you Jamie. There it is. It is actually more complicated than all that. You have to turn on two factor. There's lots to do. We'll put What a mess. Yeah.

Mikah Sargent (02:00:13):
That's that's too much for an average person to do.

Leo Laporte (02:00:20):
Well, honestly. Google wants you to use Gmail. Yeah. They, they don't, they don't want, they don't want you to use a third party cuz they can't do the ad thing. They want you to use so they don't care that it doesn't work.

Mikah Sargent (02:00:33):
They what? It's that couch? They couch it in it being about security. But it's

Leo Laporte (02:00:38):
Actually, well it is I guess, but the there's a secret silver lining <laugh> to that cloud. <Laugh> Leo Laporte tech guy with Mikah, Sergeant tech. I too. Did I tell you what happened with our QuickBooks?

Mikah Sargent (02:00:54):
I heard, did you see a little bit about it? I was terrified.

Leo Laporte (02:00:57):
So we use for the business QuickBooks online. My wife is our CEO. She's been a CFO for years. She's a trained accountant. She knows what she's doing. Gets an email from a listener who also happens to be an accountant at a big Beverly Hills accounting firm. Mm-Hmm <affirmative> says I I don't know why, but for some reason I can log into your QuickBooks account. What <laugh> she says I'm a fan. So I just thought I'd let you know someone

Mikah Sargent (02:01:26):
Who's not ever worked for

Leo Laporte (02:01:27):
Us. No, no <laugh> so Lisa looks, they're not on there. She, she, she calls QuickBooks. They say, well, yeah, you must have given 'em access. No, I don't even know these people. Long story short. I, I tweeted about it because I said, this seems like a security problem. If somebody you don't know and never gave access to your account has access to your online bookkeeping. Yeah. It's not clear how much access she had. Quickbook seems to, it seems to have been, she had full access and then QuickBooks has modified things and their story is changing. But I think there's a security issue because it wasn't just her. Apparently a number of people were added in the middle of the night, in February a couple of months ago. Wait, so this has been multiple months. No, it just happened February 21st, like at 11:00 PM. Our time Uhhuh, a bunch of people got added with access to her account.

Leo Laporte (02:02:24):
Some of 'em we know some of'em we don't know. So it was very odd. It was not only Lisa's access only Lisa could do it unless she was sleepwalking <laugh> I guess possible. But I think highly unlikely, especially since she doesn't know this other person, right. It's like she wouldn't know how to add them. So we're we're trying to get the bottom of this course. As soon as I tweeted it we heard from the office of the president of QuickBook, Sue, what can we do to help? So it just shows you the power still, which always baffles me of tweeting something. Mm-Hmm <affirmative> but this is unresolved and there is some weirdness going on. It's very strange. Anyway, we're gonna take a break. Dickie, Bartolo, mad magazine's mad writer coming up more of your calls too with the tech guys. Yeah. Since February

Leo Laporte (02:03:21):
It was crazy. That's just, I can't imagine crazy hearing that. I mean, yeah. I there's two possibilities. There's a bug in their software or the fact this all happened in the middle of the night, which is by the way, the beginning of the day in India, I'm thinking they might have a rogue customer service rep or a rogue employee that did it. I don't know. I don't know. I just it's very, very odd. And we we're very fortunate that the person, goodness, who found it, knew who we were, was able to reach out and was able to reach out and said, you know, I, I have a feeling, this was an not something you intended <laugh> so yeah. Quickbooks will have an internal audit trail. The question is if they're gonna be forthright so far, I feel like they have not been forthright. That's not great. Are you sure? Okay, good. That's the right one. Oh my God. Can I tell you how awful that was to spread my mouth? I can't imagine with hand sanitizer, even though it's lemon and coconut flavored <laugh> flavored or sented <laugh> I don't know. I knew immediately it was wrong. <Laugh> it's not, not flavored. You' that's a very important distinction. Yes. In fact it did not taste like lemon and coconut. It, I'm not surprised it tasted like alcohol.

Leo Laporte (02:04:35):
I did not swallow. I spatted out as quickly as I could, but I

Mikah Sargent (02:04:40):
Wait. Does he have the beep? Does he have what I had? 

Leo Laporte (02:04:45):
Does who have what?

Mikah Sargent (02:04:46):
So Justin just saw on the Justin Bieber, his face is partially paralyzed. Did he have Bell's palsy? Like I,

Leo Laporte (02:04:51):
No, it wasn't Bell's palsy was a much, much rarer thing. Oh. And related often to shingles or chickenpox as a youth. Oh, a viral infection, but I there's been some speculation cuz both he, his wife's had 20 strokes, 20 mini strokes. So

Mikah Sargent (02:05:09):
In a short period of time or

Leo Laporte (02:05:10):
Over her? Yeah, both after they both had C so there's some speculation and we know that COVID has a VA impact in your vascular system and there's, you know, it's just anyway. Yeah. Ramsey hunt syndrome.

Mikah Sargent (02:05:23):
Oh my Lord.

Leo Laporte (02:05:25):
Yeah. I mean, I don't know. It could just be chickenpox, extremely rare. It's extremely rare. But I, but I do think that we're learning more and more about the long range damage of COVID on your vascular system and your brain. And some people, we know people who haven't gotten their taste a hundred percent back for years. You have somebody, a friend who hasn't, who has been two years without taste and smell. That

Mikah Sargent (02:05:50):
Is that's

Leo Laporte (02:05:51):

Mikah Sargent (02:05:51):
That's horrible. Yeah. I guess Ramsey hunt syndrome lasts a lot longer too.

Leo Laporte (02:05:57):
Yeah. Bell's palsy is much more common and yeah, you kind of, you got better, right?

Mikah Sargent (02:06:01):
Yeah. It, it damages the same nerve, but it's something that your body can repair easier. Oh. So I was, my nerve was repaired over time. But with Ramsey hunt, it does not repair the nerve as easily.

Leo Laporte (02:06:16):
I, I just do not want to get this.

Mikah Sargent (02:06:23):
No, I don't. Especially to hear that you could have that happen and you're less likely to fully recover. Hmm.

Leo Laporte (02:06:42):
Oh God battleship fun for the entire family while mom and SISA doing the dishes, dad and brother can play the game <laugh> oh my God.

Mikah Sargent (02:07:01):
Good God.

Leo Laporte (02:07:01):
Those were different times. Yeah. I hope, I hope. I hope

Mikah Sargent (02:07:09):
<Laugh>. What did they do to the cats make, could do that.

Leo Laporte (02:07:15):
<Laugh> cats are just strange. That's all there is to it. Lay Laport. The tech guy, Mikah Sargent Tech Guy too. It's Tech Guy time on the radio. 88, 88, Ashley, about 10 minutes away from Dickie Bartolo, mad, mad writer and some crazy gizmo gadget. You your, your does your niece still like the foam formulator

Mikah Sargent (02:07:37):
Has so much fun with that. Oh

Leo Laporte (02:07:39):
Boy. I hope we get something like that. Cuz it's summertime. It

Mikah Sargent (02:07:41):
Is in the summertime when the weather is fun

Leo Laporte (02:07:44):
Gregory on the line. Cardiff. Bye. The sea. Welcome.

Caller 8 (02:07:48):
Hello Leo. This is Greg Lafa one. Your former tech TV colleague.

Leo Laporte (02:07:53):
Hi Greg. How are you? You could tell by the voice can't you? Yes.

Caller 8 (02:07:57):
<Laugh>. Well, it's the polite to listen to you on the weekend. We have a, a dilemma. One of our company's iPhones has turned up, not turning up. It's missing the particular user keeps location off to avoid trackers and the last setting was on silent. So we're stuck. <Laugh>

Leo Laporte (02:08:19):
Oh, you are stuck.

Caller 8 (02:08:21):
We think we know where it is. Apple, themselves have have demured as has at and T

Leo Laporte (02:08:29):
Yeah. Cuz both of them do know where it is. That's the irony of it. They both can see where it is obviously at and T not very granularly, but they can see what cell tower it's connected to give you an idea of the range. Apple probably knows better than that. I would think I don't, I don't know specifically what capabilities they have, but you know, find my is just Apple's version of letting you know what they know.

Caller 8 (02:08:55):
Yeah. And since we've, we've gone to find may, and I've tried a couple of these little internet search organizations that say they triangulate and such and so far, so far, no luck. Ugh.

Leo Laporte (02:09:09):
Yes. Am IICA you got any

Mikah Sargent (02:09:11):
The thoughts? No. I honestly, without having fine, my turned on or yeah, being able to ping the phone in some way, I don't know of any way to be able to track down this phone, unless you can do some sort of SIM card tracking, which it sounds like the company's not keen on letting you do.

Caller 8 (02:09:31):
And that appears to be the case. We have dialed the phone and and it has not gone immediately to voicemail, which means the battery is still on. We probably only have a few more hours on the battery and we have sent messages to it. We've pinged it. And the ping says delivered now, I don't know about, oh wow. The server

Leo Laporte (02:09:52):
Or no, it just means it's on. Yeah, it means it's on and it received it, but it, you know, it could be lying in a ditch somewhere. It doesn't mean somebody has it.

Caller 8 (02:10:00):
Good point, good point. We've also sent a message saying, Hey, if, if you pick up this phone, call me, but so far, no one has

Leo Laporte (02:10:06):
The good news honestly is there's nothing. Anybody who finds it can do with it.

Mikah Sargent (02:10:11):
That is very true.

Caller 8 (02:10:12):
Oh indeed. Okay.

Leo Laporte (02:10:14):
So you, you know, it's a, from their point of view, it's a piece of metal. It's got no resale value. They can't get it unlocked without proof of ownership. It's it's worthless. So I, you know, at this point you write it off and you buy, you know, you buy another phone, I guess. I, I don't think of it there's any way to recover it. Is there stuff on there that he doesn't wanna lose? Is that part of the problem? Yeah,

Caller 8 (02:10:36):
Not very much precious data that we can't find someplace else. Yeah. this is a, it's a matter of not dropping under a thousand dollars to replace it. Right. So guess

Leo Laporte (02:10:46):
Yeah. Well, I understand that the iPhone se is less <laugh>. I think this is my rule with my kids. You lose it once you get a, get a, every time you lose it, you get a worse phone.

Mikah Sargent (02:10:56):
It's like putting the tire, the temporary tire on the car,

Leo Laporte (02:11:00):
Somebody Kevin Brewer in our chairman. So kind of interestingly, can someone with an iPhone, if you have a pretty good idea of where it is, maybe somebody who is associated with that person can go there and I don't know what they could do. They could look for it on Bluetooth. They could do an air. I don't know if there's anything you can do. Does a air drop let you, it lets you point, right?

Mikah Sargent (02:11:25):
Well, yes. With newer phones you can point, but even still, if the person, but see if this person is worried enough about tracking with might off, they probably turned off the airdrop receiving feature, but that's just something to try you go into that area, open up a photo or something. How, how

Leo Laporte (02:11:39):
Greg, how close are, I mean, you said you kind of know where it is, how close we,

Caller 8 (02:11:43):
We think it's in one of two buildings and we've we've well, you could literally turned them upside down and say,

Leo Laporte (02:11:51):
No luck. It's kind of a long shot. But if somebody he would have to have airdrop turned on. If it's somebody in his contacts, there is a setting for people in my contacts. Most people don't leave airdrop turned on for anyone who wants to, but maybe it's on, you could go around and, and, and literally walk around the building with airdrop, turned on, looking at anybody you can see. And if you can see it, then you can kind of triangulate it. Right? Mikah.

Mikah Sargent (02:12:18):
Yeah. the only other thing you, you could either wait for or talk to the person in charge of San Diego county and say, Hey, can you send one of those test emergency alerts? <Laugh> because

Leo Laporte (02:12:29):
Those are

Mikah Sargent (02:12:29):
Loud. Those are

Leo Laporte (02:12:30):
Very loud. If you send in an Amber alert, you'd you'd hear it. Yeah.

Mikah Sargent (02:12:33):
Amber alert of one of those test alerts for earthquakes or something.

Leo Laporte (02:12:36):
Yeah. Say that nuclear attack is imminent. Yeah. And yeah, you might be able to find that way, Greg. It's always a pleasure to talk to you. It sounds like things are going well for you.

Caller 8 (02:12:45):
They're indeed. And each weekend they get better listening to your show. Oh,

Leo Laporte (02:12:49):
You're very kind. That's very nice. It's great to hear from you. And I'm sorry, we, we didn't have a better, I wish better answer for you.

Mikah Sargent (02:12:55):
This is one of those things where once it's locked down, it's hard.

Leo Laporte (02:12:58):
Apple is very security conscious, you know, I mean, there's a thread going through some of the things we've talked about today, mm-hmm <affirmative> higher security means less convenience means more problems. And you know, this is one of the side effects of that.

Mikah Sargent (02:13:12):
And, and I would just sort of sway people away from worrying that having find my turned on means turn

Leo Laporte (02:13:19):

Mikah Sargent (02:13:19):
On. Everyone's gonna have access, access, access to your location. That's yeah. That's just not the case.

Leo Laporte (02:13:23):
Yeah. Turn it on. Sorry, John, did you say something?

Mikah Sargent (02:13:28):
Yeah, I missed that.

Leo Laporte (02:13:30):
Oh, we're gonna take the last caller. He's been waiting a long time. Hugo in San Diego. Hello Hugo.

Caller 10 (02:13:37):
Hey, how you doing Leo? Good afternoon.

Leo Laporte (02:13:39):
Sorry to keep you on hold so long. What can we do for you?

Caller 10 (02:13:42):
Hey, I was enjoying the show. I love listening to you guys. So it's no problem you. Thank you. So, so here's my dilemma that I'm facing right now. So I have two places I work with. I work at my home office and I work at my office office. My home office has couple files that I need to, you know, I need to be able to access remotely back and forth, but everything, instead of not just like, for example, I have a file that comes out of I'm working at the office. I wanna go ahead and save it onto my home office. I can't find a program that will allow me to just like, let's say I say, Hey, I'm gonna go ahead and say, this file here in my home office is gonna be able to be shareable online for me only. No

Leo Laporte (02:14:22):

Caller 10 (02:14:22):
Can. In my home office,

Leo Laporte (02:14:23):
You don't wanna do that because that would open security hole into your home office. What you wanted. This is where the cloud is your friend. So you've probably heard of services like iCloud, Dropbox, OneDrive all of them offer free accounts with a small amount of storage. Are you on a Mac or a PC?

Caller 10 (02:14:43):
So I'm, I'm using PC windows 11. I have, I actually have Google. You know, I use

Leo Laporte (02:14:48):
Google drive also. Yeah. Or OneDrive. You do get a certain amount of one drive with windows and what you'll want. The nice thing about windows with OneDrive is you can say this folder's a OneDrive folder. I keep it locally, but I also keep it synchronized to OneDrive. And you can do that on both computers. So the minute you get home, one drive will have copied it from your work computer to your home computer and vice versa.

Caller 10 (02:15:12):
Okay. And how about if I wanna pull files from the particular folder? My home office. Can I to it through one drive?

Leo Laporte (02:15:19):
Yeah. Make it a one drive synced folder. So it's a little tricky. You gotta be, you know, you gotta kind of think it through OneDrive will by default synchronize your, my documents folder, but you might, but if you go into OneDrive, you'll see, you can say, I wanna pick this folder to synchronize. My suggestion is not to synchronize the whole folder, but store the documents that you want to do that with in a central folder, ideally the OneDrive folder. So it's very clear. This is one drive. And remember not to delete it because you delete it from one drive. You're gonna delete it from everywhere. Right? So there's always a, that, that risk. But if you just synchronize them make it a special, best way to do is make it a special OneDrive folder. Although you can name individual folders. And then, then we'll just automatically sync to OneDrive. The cloud is kind of the, the middle man, the intermediate storage and that's the best way to do it.

Caller 10 (02:16:15):
Okay. Okay. Cause I was thinking as like create an FTP or a server at buy home and then

Leo Laporte (02:16:19):
You don't wanna run a server outta your house. There's all sorts of security issues. It's also extremely complicated. Just let, just let the pros handle it. Okay.

Caller 10 (02:16:28):
All right. Well thank,

Leo Laporte (02:16:29):
Thank you. Thank you. Go appreciate you guys. Dick deep Bartolo coming up. Oh, maybe iPhones. Don't show up in airdrop unless they're unlocked. That's interesting here. Let's try it. Let's try it. Let's see. I'm gonna try to airdrop you something. All

Mikah Sargent (02:16:52):
Right. Let me lock my iPad. So it doesn't show

Leo Laporte (02:16:54):
That one. This is a picture of the movie they're filming downtown with Tommy Lee Joneses. No, I don't wanna download it. I wanna share. Oh boy. That's a confusing. The download button looks just like the upside down share button. Okay. I want to air drop. I see my Sergeant waiting. So it does see you it, and even though you're locked. Oh, maybe it's seeing

Mikah Sargent (02:17:24):
Your Mac, your Mac. Yeah.

Leo Laporte (02:17:25):
Oh, well lock your Mac, man.

Mikah Sargent (02:17:28):
Okay. I

Leo Laporte (02:17:29):
Will lock my done Mac. Let's do it again. You're right. It didn't see your phone. All right.

Mikah Sargent (02:17:33):
I'm locking my Mac. Everything's

Leo Laporte (02:17:35):
Locked. Everything's locked. Still sees you. Oh, declined.

Mikah Sargent (02:17:41):
Oh, huh? Wait. But it still saw me.

Leo Laporte (02:17:44):
It, it saw you, but it just declined. It's just immediately declined.

Mikah Sargent (02:17:46):
But at least it could see me

Leo Laporte (02:17:47):
So well, maybe it's cuz it was on before.

Mikah Sargent (02:17:49):
Oh that could be

Leo Laporte (02:17:53):
No it's waiting decline. It was immediately declined, but who cares? Yeah. It's we're not really trying to send a file. Although that means this wouldn't work.

Mikah Sargent (02:18:03):

Leo Laporte (02:18:04):
Because that will only work if you accept.

Mikah Sargent (02:18:07):
Hmm. Yeah. I think that's just a,

Leo Laporte (02:18:09):
He's lost, lost that phone is a lost cause. Yep. Stupid. Yes. I think the film is named the fines kind. I think so. Why do you know about it? Scooter X? What's the deal, man? All I know is is Tommy Lee Jones and they were shooting off the bridge and Lisa's now it looks like she's walking around down on B street or D street. Oh,

Mikah Sargent (02:18:33):

Leo Laporte (02:18:34):
Yeah. I tried to send you a picture, but you declined it <laugh> I didn't decline did it automatically. I tried to send you a picture. <Laugh>

Mikah Sargent (02:18:43):
Those are my fault,

Leo Laporte (02:18:44):
Man. Does it say the name of the flick now, but, but you could see they're making a movie somewhere. Let's zoom in zoom into the flick. Huh? They're making a movie in beautiful downtown Petaluma. It's a crime thriller starring Tommy Lee Jones, Ben foster, Toby Wallace and Gina Ortega. It's time for disco. Dick DeBartolo mad magazine's mad writer. You know, you just sent me and I appreciated Dick. The latest issue of mad magazine. This is sir. What is this? The August, 2022 used to be when I was a kid 35 cents cheap. Now it's 5 99 cheap. Yeah. But everything costs more, but I didn't know this. It says it up here in the upper left hand corner celebrating 70 years.

Dick DeBartolo (02:19:56):
Can you believe it?

Leo Laporte (02:19:57):
That this is the 70th

Dick DeBartolo (02:19:59):
Anniversary? Yes. Wow. Mad of five 70 years. Wow.

Leo Laporte (02:20:04):
That's really, really I know.

Dick DeBartolo (02:20:05):
Really cool. And when the fir, when the price first changed for two months, it said not so cheap. Yeah. And then, and then it went down

Leo Laporte (02:20:14):
To now it's cheap again. Yeah. Yeah. Well that's always said cheap. I think that's appropriate. So Dick joins us every week, by the way, the autograph. Oh, I guess you couldn't really sign this cover because it's got so

Dick DeBartolo (02:20:27):
Much, it is the hardest cover ever to sign

Leo Laporte (02:20:31):
Because one squirrel says on its back high and then I can see your, but it is really nowhere you can sign it. Is there?

Dick DeBartolo (02:20:38):
No. Yeah. And also that was the first three copies that I, I sent out. Thank you. It's hard to find a place <laugh> I just right on the squirrels is pretty much it as one does.

Leo Laporte (02:20:52):

Dick DeBartolo (02:20:54):

Leo Laporte (02:20:54):
Anyway, thank you. Always appreciate it. Oh, you're welcome. Keeping up with mad magazine. They're they're they don't have any new content, right? This is all classic.

Dick DeBartolo (02:21:01):
No, this is I have a couple things in that, but it's all old stuff

Leo Laporte (02:21:06):
Still. I love

Dick DeBartolo (02:21:07):
One, one new thing from each of us, for the actual issue that mock 70 years,

Leo Laporte (02:21:15):
I love the back cover. This is, you know, pretty old, I'd say sixties. And it says it's a guy on, in bed. But if you look, he's got a bunch of money in his mattress <laugh> and the ad is for booty rest for the money. Oh, that's that can buy happiness. <Laugh> booty rest booty rest buys zips the mattress with the saving grace. That's hysterical. I love mad magazine. Anyway. They,

Dick DeBartolo (02:21:40):
They do some very funny

Leo Laporte (02:21:41):
Stuff. Oh it's you know what? This is how I got growing up. How I got my sense of humor, how I got my sense of what adulthood was? What, what, what American culture was just, this was, this was my education right here, which tells you

Dick DeBartolo (02:21:56):

Leo Laporte (02:21:57):
<Laugh> yeah. So, so 

Dick DeBartolo (02:22:00):
Which tells you, you owe me like $5,000

Leo Laporte (02:22:03):
Education. I owe you big time. So I I'm gonna go to GIZ, and find out what is your gadget of the, well,

Dick DeBartolo (02:22:09):
You know, did you ever pull together all the external battery charges that you

Leo Laporte (02:22:14):
Have? Oh my gosh. To count them they're so I, them dozens, dozens

Dick DeBartolo (02:22:19):
The yes, yes, exactly. Without just looking, walking around my office, I found 19 of them. Wow. Okay. Yeah. So when I was reading through a Johnny jet newsletter and he said, oh, you need to have this external battery charger. I said, oh my gosh, I do need it because I do not have out of all my 19, I don't have a battery charger that has C to C charging. Okay. Where you can use a direct table out to charge a direct C in.

Leo Laporte (02:22:53):
And that's usually what you want for fastest

Dick DeBartolo (02:22:56):
Charge. Exactly. Yeah, exactly. Especially, you know, for iPhones and iPods. So, and also this has digital readout, which I like. So instead of the four LEDs, 25%, you can see the actual

Leo Laporte (02:23:08):
Percentage. That's nice. Yeah.

Dick DeBartolo (02:23:10):
Fast charging power delivery, 3.0 plus quick charge. 4.00 nice. Flashlight three. So

Leo Laporte (02:23:20):
This ISN just a charger. This is a battery as well.

Dick DeBartolo (02:23:24):
Yeah, exactly.

Leo Laporte (02:23:25):
It's not a, it's not one. Those power bricks. It is

Dick DeBartolo (02:23:27):
No, this is 20 it's 2022 20,000 milliamps. Oh, that's a lot. But I was amazed at, I was amazed at the price. Take it. I guessed, I guessed 50 bucks. Well

Leo Laporte (02:23:38):
Anchor's version of this is $70. They're 20,000 milliamp hour battery charger. Okay.

Dick DeBartolo (02:23:44):
How much is, well, this one was $29.

Leo Laporte (02:23:47):
Why? Because it's not from anchor. It's from any U any

Dick DeBartolo (02:23:50):
U any U yes. I have a couple things from them over the years. Any U a three year, according to the box, copy. Three year oh, warranty.

Leo Laporte (02:24:01):
I gotta send this to my sister cuz she just asked me what to buy. And I said an anchor, but this sounds pretty good.

Dick DeBartolo (02:24:08):
Thi I, I like this.

Leo Laporte (02:24:11):
Yeah. Let me come. Tell, let, yeah, she's going to Italy. Okay. She and her boys are going to Italy and she says, I need a charger cause oh, there you go. There you go. The phone's going.

Dick DeBartolo (02:24:20):
I like that readout on there. Yeah. The readouts. Great. Yeah, the readouts. Great. And the little, it comes a little mesh bag that I also like the flashlight works great and

Leo Laporte (02:24:33):
Nice to have a flashlight too.

Dick DeBartolo (02:24:35):
Yeah, no, absolutely. Yeah. And it's not that it's not that big.

Leo Laporte (02:24:39):
No, actually it looks good.

Dick DeBartolo (02:24:41):
It, it comes in black

Leo Laporte (02:24:41):
And white. It looks good on you for some reason. If you, if

Dick DeBartolo (02:24:43):
You want white, it's 30 point.

Leo Laporte (02:24:45):
How heavy is it?

Dick DeBartolo (02:24:47):
It is 12 ounce 12.7

Leo Laporte (02:24:49):
Ounces. Okay. So it's a little heavier. It's it's almost a, yeah, that's pretty heavy. And you said it's five bucks more. You can get it in white, which is hysterical in

Dick DeBartolo (02:24:58):
White. Exactly. Yeah. It's probably for people who wanted to match something, apple they'll figure. Right.

Leo Laporte (02:25:05):
Throw. Yeah. Well they'll pay more. Of course. It's funny. Cuz apple charged a hundred bucks extra for a black laptop, but oh that's <laugh> you remember that for a paint job? Yeah. Oh my gosh. Yeah, no. So there's there you go. I N IU now really? You don't have to remember anything except That's Dick's website, G I Z w Iz dot B Iz. If you go there and click the button that says the GWiz visits, the tech guy, you will then see, you know, a link to all of this. There's a video. Dick has more information about it. So do that while you're there though. Really browse around. There's all sorts of stuff. Not just the stuff he mentions on the radio show, but you bring stuff every month to world news. Now on ABC, you could see, oh, do I do you could see all the gizmos that Dick has for sale, including GWiz, garb, edge mad collectibles. And many people don't know this, but Dick was a writer for the match game for most of its run. And he's got some great match game memorabilia too. But I would be remiss if I didn't tell you how you could win an autographed copy of mad magazine. Just like I that's very issue. Yes. This very issue. Click the what the heck is it button? It's a chance to identify a close up of a blue gizmo or gadget. I know exactly what this is by the way.

Mikah Sargent (02:26:27):
I think I do too. Mm-Hmm

Leo Laporte (02:26:28):
<Affirmative> but maybe I don't. Gosh, I'm gonna second. Guess myself now I I'm going to say that 50 people so far are wrong. 50 people wrong. Wow. Wow. There's only six autographs for the collect. With the same, with the same answer. Yes. The one I was gonna give,

Mikah Sargent (02:26:44):
I was gonna guess AAC dispenser. So I think I might be

Leo Laporte (02:26:48):
Right. No, you're wrong. <Laugh>

Mikah Sargent (02:26:50):
I'm kidding. That's all I was gonna

Leo Laporte (02:26:51):
Guess. Clearly not. Really all right. Cuz I used to have this in high school. I think

Mikah Sargent (02:26:58):
Now I think I do know what it is, right? That's not what I think it is,

Leo Laporte (02:27:01):
But then maybe Dick's oh man, he's thrown us a curve you have till the end of the month, right? Yeah, absolutely. And there'll be six people who will win an autograph copy of mad magazine for the right answer. 12 for the wrong answer. If you obviously have more than 12 for the wrong answer, you'll have a drawing and award them to the, to the 12 people in the drawing. This is a tough one. Dick. I thought, I thought I knew. Yeah. 50 people got it wrong. Wow. Yeah. With the same answer. I mean, when we have more than 50 people, I don't wanna say it out loud because I think one, but <laugh> but you look at it. Yes. People in the chatroom are already saying they and I think they must be wrong.

Mikah Sargent (02:27:42):
That's what I thought it was too. Now I think it's, I'm gonna post it in the chat.

Leo Laporte (02:27:46):
You think it's a troll doll hair dryer. <Laugh>

Mikah Sargent (02:27:49):
Yes. How did you get how you

Leo Laporte (02:27:51):
Knew on my mind? I knew you thought that's what that was. Ah, G I Z w I Z B Iz. Thank you. Dickey D okay buddy. Have a wonderful week. And thank you, Mike. A Sergeant. We're getting him ready for his shot in the big time. Just a month away. When I go to Alaska mic, Michael takes off the Michael Mikah takes over the microphone. I was trying to make some pun microphone. Oh, that's cute. I get it. It failed MIS plane crashed and burned. I do this. So you don't feel so bad. Right? Thank you. Just, I appreciate that. Bad things happen to people on this chair. <Laugh> and it's probably cuz of the chair it's John, get me a different chair. Really not comfortable. We thanks. A great dead of thanks to our musical director, professor Laura, to Kim Schaffer, our phone angel.

Leo Laporte (02:28:41):
But most of all, to all of you, those of you who call and those of you who listen, we appreciate it. Leo Laport and Mikah Sargent, the tech guys have a great gig week byebye. Well, that's it for the tech guys show for today. Thank you so much for being here and don't forget TWI T I T it stands for this, including the podcasts for this show. We talk about windows and windows weekly, Macintosh, a Mac break, weekly iPads, iPhones, apple watches on iOS, today's security and security. Now, I mean, I can go on and on and on. And of course the big show every Sunday afternoon, this weekend tech you'll find it all at twit TV and I'll be back next week with another great tech guy show. Thanks for joining me. We'll see you next time.

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